Customer Service Jobs in Kenya

Key ResponsibilitiesLead the design refinement and implementation of conversational AI workflows using the Proto platform ensuring solutions align with client objectives and industry standards.Own client relationships and engagements including requirement discovery solution scoping and translating b...

PLEASE READ THE FULL JD BEFORE APPLYING. INCOMPLETE APPLICATIONS WILL AUTOMATICALLY BE DISQUALIFIED. About the Opportunity Our client is a well-established and growing organisation operating within the logistics shipping freight forwarding and warehousing sectors. With a strong regional presence and...

Department: FINANCE DEPARTMENTReporting To: FINANCE MANAGERPurpose of the Role The Accounts Receivables role is responsible for managing client relationships while ensuring timely and accurate collection of outstanding balances in line with company credit policies. Success in this role is demonstrat...

Reporting To: Travel ManagerPurpose of the Role The Hotel Desk Cordinator is responsible for professionally managing and delivering high-quality cost-effective and seamless hotel accommodation solutions for corporate clients by negotiating competitive rates with hotels coordinating accurate bookings...

About the companyOur client is a leading provider of integrated technology security solutions delivering technology-driven services to a diverse client base. The company offers comprehensive security services including manned guarding electronic security systems surveillance and risk management solu...

Reporting To: Travel ManagerPurpose of the Role The role exists to support seamless end-to-end travel experiences by coordinating airport transfers hotel transfers point-to-point transport and special transport requirements while maintaining strong relationships with transport suppliers and upholdin...

Reporting To: Senior Tour ConsultantPurpose of the Role:Acting as an integral part of the tours team the role assists in the development of itineraries booking management and client communication ensuring seamless and memorable travel experiences. The consultant is responsible for learning and apply...

Department:ToursReporting To:Tours ManagerPurpose of the Role The Visa Liaison Officer is responsible for coordinating and facilitating all visa application processes on behalf of clients ensuring accuracy compliance and timely submission in accordance with embassy and consular requirements. The rol...

Reporting To:Tours ManagerPurpose of the Role The Senior Tour Consultant plays a pivotal role in delivering exceptional travel experiences by designing coordinating and executing high-quality tour programs for corporate leisure and specialized groups. As a senior member of the team the role also inv...

Job Title: Personal Assistant (PA) to the Managing DirectorReports To: Managing Director (MD)Location: Elimn Headquarters Garden Estate Nairobi KenyaRemuneration: Kshs.ROLE PURPOSEThe Personal Assistant exists to multiply the Managing Directors effectiveness by controlling priorities enforcing execu...

Job PurposeThe Sales Executive Real Estate Officer will be responsible for generating new business opportunities managing client relationships and achieving set sales targets through proactive marketing and closing of property sales. The role involves engaging with potential buyers showcasing avail...

Job SummaryThe client is seeking a proactive and customer-focused Customer Service Agent to serve as the first point of contact for their internet clients. The role involves handling customer inquiries troubleshooting basic connectivity issues coordinating with technical teams and ensuring timely co...

About The RoleOur client is a leading provider of internet and network solutions in Kenya delivering reliable connectivity and technical services to businesses and individuals. They specialise in fibre and wireless broadband network installations and IP solutions focusing on enabling efficient commu...

Role purpose: Oversee the daily operations of the branch performance. Accountable for the branch to ensure all aspects ofits activities are effectively and efficiently carried out - including sales & profitability customer service staffmanagement & training stock control store merchandising/display...

Role PurposeThe Equipment Rental Manager is responsible for the overall management and performance of XCMGs equipment rental business in Kenya. The role oversees the full rental lifecycle including business development client and contract management equipment scheduling maintenance coordination util...

About the clientOur client is a commercially focused livestock operation based in Laikipia West known for disciplined breeding programs strong animal health standards and sustainable farm management. Specializing in quality goat and sheep production the farm combines structured husbandry biosecurity...

JOB TITLE: Marketing Officer LOCATION: Garden Estate Thika Road NairobiSALARY RANGE: Kshs.TYPE: Full Time (In-house) - 2 PeopleSummary:The Digital Marketers will lead and execute the digital marketing strategy across all Elimn businesses (Eagle Lights Shinobi Diamond Rims Brake Box) ensuring robust...

Job Title: Sales Head - Africa Location: NairobiDepartment: SalesReports to:COOIndustry: Sports Footwear/Apparels/Accessories/EquipmentJob Overview:The Sales Manager will lead and grow International Sports Brand across Distribution MBO (Multi-Brand Outlets) and SIS (Shop-in-Shop) channels in Africa...

The Customer Experience Intern will support daily front-office operations by serving as the primary point of contact for all walk-in phone WhatsApp and online customers. The role is responsible for ensuring every customer interaction is handled professionally inquiries are responded to promptly and...

Job Title: E-Commerce Manager Location: NairobiDepartment: MarketingReports to: COOJob Summary:The E-Commerce Manager will oversee and drive the performance of all our client online sales channels including the client official website Jumia and other third-party marketplaces. This role is responsibl...