Department: FINANCE DEPARTMENT
Reporting To: FINANCE MANAGER
Purpose of the Role
The Accounts Receivables role is responsible for managing client relationships while ensuring timely and accurate collection of outstanding balances in line with company credit policies. Success in this role is demonstrated through strong client engagement minimal overdue receivables and consistent improvement in cash flow. The role acts as a key link between clients sales and finance to resolve billing issues efficiently and maintain long-term partnerships. It supports the organizations financial stability and growth by balancing customer satisfaction with effective credit control.
Key Accountabilities
- Provide excellent customer service and resolve customer issues.
- Manage and maintain assigned key client accounts to ensure timely collections and reduce overdue balances.
- Monitor accounts receivable aging and follow up on outstanding invoices to achieve agreed collection targets.
- Build and sustain strong client relationships through regular communication and prompt resolution of billing or payment issues.
- Enforce company credit policies including credit limits and payment terms to minimize credit risk.
- Prepare and share accurate receivables collection and aging reports with management on a regular basis.
- Coordinate with sales operations and finance teams to resolve disputes and ensure correct invoicing.
- Negotiate payment plans with clients where necessary and ensure adherence to agreed terms.
- Contribute to improved cash flow and reduced days sales outstanding (DSO) through proactive account management.
- Carries out any other duty as may be directed
Requirements
Academic Qualifications and Experience
- Bachelors degree in Finance Accounting Business Administration Economics or a related field.
- A minimum of 35 years experience in accounts receivable credit control relationship management or a similar finance-related role.
- Strong working knowledge of credit management principles collections processes and financial reporting.
- Proficiency in Microsoft Office Suite particularly Excel and experience with accounting or ERP systems.
Skills and Competencies
- Good problem-solving and analytical ability
- Ability to work independently and in a team
- Strong organization time management and attention to detail
- Professionalism and integrity in handling financial matter
Department: FINANCE DEPARTMENTReporting To: FINANCE MANAGERPurpose of the Role The Accounts Receivables role is responsible for managing client relationships while ensuring timely and accurate collection of outstanding balances in line with company credit policies. Success in this role is demonstrat...
Department: FINANCE DEPARTMENT
Reporting To: FINANCE MANAGER
Purpose of the Role
The Accounts Receivables role is responsible for managing client relationships while ensuring timely and accurate collection of outstanding balances in line with company credit policies. Success in this role is demonstrated through strong client engagement minimal overdue receivables and consistent improvement in cash flow. The role acts as a key link between clients sales and finance to resolve billing issues efficiently and maintain long-term partnerships. It supports the organizations financial stability and growth by balancing customer satisfaction with effective credit control.
Key Accountabilities
- Provide excellent customer service and resolve customer issues.
- Manage and maintain assigned key client accounts to ensure timely collections and reduce overdue balances.
- Monitor accounts receivable aging and follow up on outstanding invoices to achieve agreed collection targets.
- Build and sustain strong client relationships through regular communication and prompt resolution of billing or payment issues.
- Enforce company credit policies including credit limits and payment terms to minimize credit risk.
- Prepare and share accurate receivables collection and aging reports with management on a regular basis.
- Coordinate with sales operations and finance teams to resolve disputes and ensure correct invoicing.
- Negotiate payment plans with clients where necessary and ensure adherence to agreed terms.
- Contribute to improved cash flow and reduced days sales outstanding (DSO) through proactive account management.
- Carries out any other duty as may be directed
Requirements
Academic Qualifications and Experience
- Bachelors degree in Finance Accounting Business Administration Economics or a related field.
- A minimum of 35 years experience in accounts receivable credit control relationship management or a similar finance-related role.
- Strong working knowledge of credit management principles collections processes and financial reporting.
- Proficiency in Microsoft Office Suite particularly Excel and experience with accounting or ERP systems.
Skills and Competencies
- Good problem-solving and analytical ability
- Ability to work independently and in a team
- Strong organization time management and attention to detail
- Professionalism and integrity in handling financial matter
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