Customer Service Jobs in Kenya

About the ProgrammeAfricas population is growing rapidly with young people forming an increasing share of the workforce. Yet job creation has not kept pace leaving millions - particularly young women - without access to stable dignified livelihoods due to barriers such as limited education social no...

The role will be based at Amref HQ in Nairobi Kenya but will be supporting the programme in Somalia.ABOUT THE PROGRAMMEFuture for Binti (F4B) is a 5-year programme in partnership with Plan International and select Community-Based Organisations (CBOs) that will be implemented in Kenya Ethiopia and So...

Key Responsibilities1. Marketing Strategy & Brand ManagementDevelop and implement the overall marketing strategy aligned with Lean Energy Kenyas business objectives.Build and strengthen the company brand across B2B industrial and institutional markets.Ensure consistent brand messaging across all mar...

JOB TITLE: Sales & Logistics Coordinator DEPARTMENT: Sales & OperationsREPORTS TO: Quarry ManagerLOCATION: Machakos CountyJOB PURPOSETo coordinate all sales activities and logistics operations by ensuring timely order processing dispatch planning customer communication and accurate documentation to...

To understand and resolve customers queries on product service and accounts problems in a courteous and professional way to ensure customers satisfaction. To Order and monitor the stocks for the Service centers Regional Branches and AgenciesTo carry out Stock taking and report on the same to the Bra...

Introduction:Are you a people-person with exceptional organizational skills and a passion for delivering outstanding service Nestara a fast-growing startup connecting high-end families with vetted private household staff is looking for an Office Assistant to join our team. If you love managing relat...

Our client a leading distribution company based in Midrand is looking for a Technical Sales Specialist (Pre-Sales Engineer) who is born living and working in Kenya. This is your chance to combine technical expertise with strategic sales and make an impact across East Africa.What youll do:Act as a tr...

Using MALs internal CRM system manage technical and Service Support escalations from all service touch points (Branch Call Centre Social Media Agencies Field service Anti-piracy team Service Desk etc.)Activate or deactivate customers satellite services upon request.Prioritizing and handling escalati...

Job Title: Assistant Manager Merchandise & Retail Planning Location: Nairobi Kenya Industry: Sports Footwear/Sports Apparels/Accessories/Sports Equipment Gross Salary: KES 55000 Job Purpose: The Assistant Manager Merchandise & Retail Planning will support the planning execution and optimization...

Responsibilities: Customer Follow-Up: Proactively engage with customers through phone calls emails and SMS to ensure timely payment of outstanding and overdue balances while maintaining a professional and customer-focused approach.Issue Resolution: Partner with internal teams to identify and resolve...

Reports To: General Manager Direct Reports:Sales Executive RTESales Executive HORECAKey Accounts Representative RetailSales CoordinatorPrimary Purpose and ScopeThe Sales Manager is responsible for identifying and delivering new revenue streams across beverage snacks and other product categories....

Job Title: Van Sales Representative - Bread Manufacturing Industry Number of Positions: 8Location: Kiambu CountyDepartment: Sales (Bread Manufacturing)Reports To: Sales CoordinatorEmployment Type: Full TimeJob BriefResponsible for loading and offloading bread to customers sales collections debt coll...

Reports To: Lead EngineerLocation: Nairobi KenyaSalary: competitive packageKey Responsibilities1.   Assembly & Production:Assemble electric motorcycles.Assemble lithium-ion batteries.2.  Testing & Diagnostics:Conduct electrical and mechanical tests on motors controllers batteries chargers and other...

Department:ToursReporting To Tours ManagerPurpose of the Role The Group Travel Specialist & Team Lead is responsible for leading the tours operations team and planning coordinating and leading group travel programs for business leisure religious and educational clients. The role ensures seamless exe...

Reservation Management: Receive and process hotel reservations via phone email or online platforms. Ensure accuracy in guest information stay details and special requests. Utilize the hotels reservation system to manage bookings efficiently.Customer Service: Provide personalized assistance to guests...

Job OverviewAbout the companyOur client is a leading provider of integrated technology security solutions delivering technology-driven services to a diverse client base. The company offers comprehensive security services including manned guarding electronic security systems surveillance and risk man...

Management Duties Represent the company in governmental entities companies customs clearance agencies and other business bodies.Managing office staff and supervising their timely attendance giving them works & duties and following up on those work that need to be done on a proper and timely basis.Su...

Job PurposeThe Pre-Sales Lead will lead and coordinate all pre-sales activities across the business by ensuring timely compliant Public Sector tender submissions managing Zoho CRM to drive follow-up of marketing leads and pipeline conversion and supporting the Sales Manager across Mechanical Instrum...

About Us:M365Consult is a dynamic and rapidly growing European consultancy specializing in Microsoft 365 solutions. We pride ourselves on innovation teamwork and building a strong brand presence across digital platforms. We are seeking passionate professionals eager to develop their expertise and gr...

Communications Specialist Location: RemoteAbout M365ConsultM365Consult is a fast-growing European consulting firm specializing in Microsoft solutions. Our innovative team drives collaboration and digital brand presence across Germany Austria and Switzerland. Join us to shape compelling communicatio...