Customer Service Jobs in Kenya

Position Title: Head of Operations (Animal Feeds) & Grain Crushing Department: OperationsLocation: Nakuru KenyaLanguage Requirement: Fluency in Gujarati or Hindi is mandatory due to the communication and stakeholder engagement requirements of the roleROLE PURPOSETo provide strategic leadership and e...

Our client is seeking a commercially astute strategic and execution-oriented Head of Business Development Marketing & Partnerships to lead its commercial growth agenda and strengthen its market position within Kenyas financial services and digital credit sector. Reporting directly to the Chief Execu...

Oversee daily technical operations including the installation maintenance troubleshooting servicing and performance of vehicle tracking and fleet management systems.Ensure timely accurate and quality installation of GPS tracking devices fuel monitoring systems dash camera and other telematics equipm...

Job PurposeTo drive sales growth through the promotion and sale of building materials interior finishes and related products. The successful candidate will engage walk-in and prospective customers understand their requirements recommend suitable products generate new business opportunities and conve...

Job Title: Head of Remittance - Juba South SudanLocation: Juba South SudanDepartment: Remittance OperationsReports To: General ManagerSupervises: Remittance/Operations StaffEmployment Type: Full-TimeJob PurposeTo lead and oversee remittance operations ensuring efficient transaction processing effect...

Job Title: Regional Sales Manager Small Scale Business Number of Positions: 2Product Portfolio: Crop Protection Crop Nutrition and SeedsReports To: Commercial Manager Small Scale Business / Head of Sales (as applicable)Direct Reports: Area Sales Representatives Territory Sales Representatives and ot...

This is a remote position. This is a remote role open to candidates in Kenya Nigeria and Egypt Our client is looking for a Customer Support Representative to manage email-based customer support and ensure a seamless online shopping experience. The role will handle customer inquiries order tracking p...

Este es un puesto de trabajo remoto. We are looking for a Technical Support Specialist with hands-on experience supporting SaaS applications strong problem-solving skills and excellent English communication. The ideal candidate is proactive analytical and capable of independently investigating and r...

Job Title: Registered Clinical Officer Availability : ImmediatelyEmployment Terms: Locum Rate : 1500 per shiftLocation: Thika Road/Tatu cityJOB PURPOSE Our client operating in the healthcare sector seeks to engage a qualified and experienced Registered Clinical Officer to provide quality outpatient...

Key responsibilitiesManage daily operations of the restaurant bar kitchen and banqueting/events.Plan menus and pricing with the kitchen; maintain food quality portion and presentation standards.Control food and beverage costs wastage stock and inventory.Recruit schedule train and supervise F&B staff...

Position Title: Regional Sales Lead Beverages Location: Central Region KenyaFunction: Sales and CommercialIndustry: FMCG BeveragesCategory Experience: Beverage Sales experience is mandatoryROLE PURPOSETo lead and grow the Beverage business across the Central Region of Kenya by delivering agreed prim...

About Uliza EventsUliza Events supplies event identification products including wristbands and related solutions to clients in Kenya and international markets. We are seeking an experienced articulate and highly professional Customer Experience & CRM Executive to manage customer inquiries convert sm...

1. Contribute to the reduction and prevention of Churn.2. Contribute to the cost savings target of the business.3. Monitor usage for customers and propose the appropriate plans to spur usage with the goal of increasing Revenues.4. Build and maintain relationships with customers through health campai...

We are looking for an ITSM Coordinator with experience in IT service management ITSM tool administration and continuous improvement of technology processes.The selected candidate will be responsible for coordinating implementing and optimizing IT service management processes ensuring service availab...

We are looking for an experienced AI Engineer to design develop deploy and optimize Artificial Intelligence solutions powered by Large Language Models (LLMs) intelligent agents and process automation.The ideal candidate will be responsible for building scalable secure and reliable AI applications le...

Job Title: Branch Executive - MombasaReports to: Business Development ManagerDepartment: Business development2. Job Purpose Statement To oversee the branch office including its operations and staff and ensuring that branch performance targets are met.3. Key duties and responsibilitiesa) Raise the co...

Customer Experience & Client SupportServe as the primary point of contact for customer inquiries via phone email chat and other communication channels.Deliver exceptional customer experiences through professional timely and accurate support.Assist customers with hotel reservations room bookings room...

About Our Client Our client is a well established manufacturer and distributor of tissue hygiene and consumer products serving customers across Kenya and the wider East African region. Job Purpose We are seeking reliable and experienced Canter Drivers to facilitate the safe and timely transportation...

Job Description: Supply Chain Manager Department: Supply Chain Reports to: Head of Operations Direct Reports: Procurement Officer(s) Budget / Gross Salary: Kes Role Purpose The Supply Chain Manager (SCM) owns the end-to-end supply chain from supplier to customer: demand and production planning maste...

Job Title: Teller Team Leader Gujarati/Hindi Speaking Department: OperationsLocation: ParklandsEligibility: Open to Kenyan nationals onlyNote: Fluency in Gujarati or Hindi is a required skill for this role due to the nature of communication and stakeholder engagement.About the OrganizationOur client...