Equipment Rental Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Role Purpose
The Equipment Rental Manager is responsible for the overall management and performance of XCMGs equipment rental business in Kenya. The role oversees the full rental lifecycle including business development client and contract management equipment scheduling maintenance coordination utilization optimization and financial performance. The objective is to drive profitable growth ensure high equipment availability and deliver excellent customer satisfaction while maintaining compliance and operational efficiency.
Duties and Responsibilities
1. Rental Business Development
- Develop and implement strategies to grow the equipment rental client base and revenue
- Identify new market opportunities contractors and project-based rental demand
- Support pricing strategies to remain competitive while protecting margins
Performance Focus:
- Quarterly rental revenue growth of at least 5%
- Minimum of two new rental clients acquired per quarter
2. Equipment Scheduling & Logistics
- Plan and coordinate equipment allocation across projects and clients
- Oversee delivery mobilization demobilization and retrieval of rental equipment
- Optimize fleet utilization to maximize return on assets
Performance Focus:
- Equipment utilization rate of at least 80%
- On-time delivery and retrieval performance of at least 95%
3. Maintenance & Equipment Availability
- Oversee preventive and corrective maintenance programs
- Ensure equipment is safe compliant and rental-ready always
- Coordinate maintenance teams and external service providers
Performance Focus:
- Equipment downtime maintained at or below 5%
- Maintenance costs controlled within approved budgets
4. Contract & Compliance Management
- Prepare review and manage rental agreements and supporting documentation
- Ensure compliance with contractual terms safety standards and regulatory requirements
- Mitigate commercial legal and operational risks
Performance Focus:
- 100% contract compliance
- Zero legal disputes arising from contract management failures
5. Customer Relationship Management
- Build and maintain strong relationships with key clients contractors and partners
- Act as the primary escalation point for customer issues
- Drive high levels of customer satisfaction and long-term retention
Performance Focus:
- Client retention rate of at least 90%
- Customer satisfaction score of 4.5 out of 5 or higher
6. Reporting & Financial Performance
- Monitor rental rates operating costs and profitability
- Prepare monthly operational and financial performance reports
- Manage and report on the rental business P&L
Performance Focus:
- Monthly rental business P&L reporting
- Gross profit margin on rentals of at least 30%
Requirements
Qualifications Experience & Competencies
Education
- Diploma or Degree in Mechanical Engineering Business or a related field
- Bachelors degree in Engineering or Business Management preferred
Experience
- Minimum of 5 years experience in equipment rental construction or heavy machinery management in Kenya
- Experience with XCMG or comparable heavy equipment brands is an advantage
Knowledge & Skills
- Strong knowledge of construction equipment and the local rental market
- Understanding of contract management and commercial terms
- Proficiency in rental management systems and reporting tools
Core Competencies
- Strong commercial and operational management skills
- Excellent customer service and negotiation ability
- Leadership problem-solving and analytical capability
Language
- Fluent in English and Swahili
- Additional local languages are an advantage
Working Conditions & Remuneration
- Work Environment: Office-based with regular visits to construction sites and equipment yards
- Work Schedule: Standard working hours with flexibility for client meetings and urgent operational matters
- Travel: Regular local travel required
- Salary Range: USDper month dependent on experience
Company Industry
IT Services and IT Consulting
Key Skills
- Sales Experience
- Time Management
- Customer Service
- Organizational skills
- Computer Skills
- Construction Experience
- Generator Repair
- Management Experience
- Microsoft Outlook
- Territory Management
- Operations Management
- Property Management
