Customer Service Jobs in Nairobi

Using MALs internal CRM system manage technical and Service Support escalations from all service touch points (Branch Call Centre Social Media Agencies Field service Anti-piracy team Service Desk etc.)Activate or deactivate customers satellite services upon request.Prioritizing and handling escalati...

Job Title: Assistant Manager Merchandise & Retail Planning Location: Nairobi Kenya Industry: Sports Footwear/Sports Apparels/Accessories/Sports Equipment Gross Salary: KES 55000 Job Purpose: The Assistant Manager Merchandise & Retail Planning will support the planning execution and optimization...

Responsibilities: Customer Follow-Up: Proactively engage with customers through phone calls emails and SMS to ensure timely payment of outstanding and overdue balances while maintaining a professional and customer-focused approach.Issue Resolution: Partner with internal teams to identify and resolve...

Reports To: General Manager Direct Reports:Sales Executive RTESales Executive HORECAKey Accounts Representative RetailSales CoordinatorPrimary Purpose and ScopeThe Sales Manager is responsible for identifying and delivering new revenue streams across beverage snacks and other product categories....

Reports To: Lead EngineerLocation: Nairobi KenyaSalary: competitive packageKey Responsibilities1.   Assembly & Production:Assemble electric motorcycles.Assemble lithium-ion batteries.2.  Testing & Diagnostics:Conduct electrical and mechanical tests on motors controllers batteries chargers and other...

Department:ToursReporting To Tours ManagerPurpose of the Role The Group Travel Specialist & Team Lead is responsible for leading the tours operations team and planning coordinating and leading group travel programs for business leisure religious and educational clients. The role ensures seamless exe...

Reservation Management: Receive and process hotel reservations via phone email or online platforms. Ensure accuracy in guest information stay details and special requests. Utilize the hotels reservation system to manage bookings efficiently.Customer Service: Provide personalized assistance to guests...

Job OverviewAbout the companyOur client is a leading provider of integrated technology security solutions delivering technology-driven services to a diverse client base. The company offers comprehensive security services including manned guarding electronic security systems surveillance and risk man...

Management Duties Represent the company in governmental entities companies customs clearance agencies and other business bodies.Managing office staff and supervising their timely attendance giving them works & duties and following up on those work that need to be done on a proper and timely basis.Su...

Job PurposeThe Pre-Sales Lead will lead and coordinate all pre-sales activities across the business by ensuring timely compliant Public Sector tender submissions managing Zoho CRM to drive follow-up of marketing leads and pipeline conversion and supporting the Sales Manager across Mechanical Instrum...

About Us:M365Consult is a dynamic and rapidly growing European consultancy specializing in Microsoft 365 solutions. We pride ourselves on innovation teamwork and building a strong brand presence across digital platforms. We are seeking passionate professionals eager to develop their expertise and gr...

Communications Specialist Location: RemoteAbout M365ConsultM365Consult is a fast-growing European consulting firm specializing in Microsoft solutions. Our innovative team drives collaboration and digital brand presence across Germany Austria and Switzerland. Join us to shape compelling communicatio...

Key ResponsibilitiesLead the design refinement and implementation of conversational AI workflows using the Proto platform ensuring solutions align with client objectives and industry standards.Own client relationships and engagements including requirement discovery solution scoping and translating b...

PLEASE READ THE FULL JD BEFORE APPLYING. INCOMPLETE APPLICATIONS WILL AUTOMATICALLY BE DISQUALIFIED. About the Opportunity Our client is a well-established and growing organisation operating within the logistics shipping freight forwarding and warehousing sectors. With a strong regional presence and...

Department: FINANCE DEPARTMENTReporting To: FINANCE MANAGERPurpose of the Role The Accounts Receivables role is responsible for managing client relationships while ensuring timely and accurate collection of outstanding balances in line with company credit policies. Success in this role is demonstrat...

Reporting To: Travel ManagerPurpose of the Role The Hotel Desk Cordinator is responsible for professionally managing and delivering high-quality cost-effective and seamless hotel accommodation solutions for corporate clients by negotiating competitive rates with hotels coordinating accurate bookings...

About the companyOur client is a leading provider of integrated technology security solutions delivering technology-driven services to a diverse client base. The company offers comprehensive security services including manned guarding electronic security systems surveillance and risk management solu...

Reporting To: Senior Tour ConsultantPurpose of the Role:Acting as an integral part of the tours team the role assists in the development of itineraries booking management and client communication ensuring seamless and memorable travel experiences. The consultant is responsible for learning and apply...

Reporting To: Travel ManagerPurpose of the Role The role exists to support seamless end-to-end travel experiences by coordinating airport transfers hotel transfers point-to-point transport and special transport requirements while maintaining strong relationships with transport suppliers and upholdin...

Department:ToursReporting To:Tours ManagerPurpose of the Role The Visa Liaison Officer is responsible for coordinating and facilitating all visa application processes on behalf of clients ensuring accuracy compliance and timely submission in accordance with embassy and consular requirements. The rol...