Customer Service Jobs in Nairobi

Job DescriptionBagginsHQ is hiring Inbound Sales & Conversion Specialists to manage customer inquiries for brands using Convert360 our inbound sales and customer conversion solution.You will manage assigned client accounts and respond to genuine customer inquiries generated through Facebook Instagra...

Company InformationOur client is a leading risk advisory and insurance brokerage firm. The business delivers tailored risk management insurance and human capital solutions designed to help organisations and individuals secure their future across the continent.The firm partners with companies across...

Job Title: Contact Centre Agents - Kiswahili SpeakingFunctional Relationships: Customer Service Team Clinical Specialists Operations Management External Clients & PatientsLocation: Office-based - Nairobi KenyaCOMPANY INFORMATION Our client is a leading risk advisory and insurance brokerage firm. The...

Company InformationOur client is a leading risk advisory and insurance brokerage firm. The business delivers tailored risk management insurance and human capital solutions designed to help organisations and individuals secure their future across the continent.The firm partners with companies across...

Company InformationOur client is a leading risk advisory and insurance brokerage firm. The business delivers tailored risk management insurance and human capital solutions designed to help organisations and individuals secure their future across the continent.The firm partners with companies across...

Job Title: Contact Centre Agents - Arab SpeakingFunctional Relationships: Customer Service Team Clinical Specialists Operations Management External Clients & PatientsLocation: Office-based - Nairobi KenyaCOMPANY INFORMATION Our client is a leading risk advisory and insurance brokerage firm. The busi...

Job Title: Contact Centre Agents - Portuguese SpeakingFunctional Relationships: Customer Service Team Clinical Specialists Operations Management External Clients & PatientsLocation: Office-based - Nairobi KenyaCOMPANY INFORMATION Our client is a leading risk advisory and insurance brokerage firm. Th...

We are looking for a Senior Manager Infrastructure Operations to lead a team of infrastructure engineers responsible for supporting maintaining and evolving mission-critical production environments.This is a hands-on leadership role that combines people management technical leadership cloud infrastr...

Service Desk Coordinator Location: Nairobi KenyaEmployment Type: Full-timeSalary: KES Gross per MonthApplication Deadline: Thursday 27th August 2026 About the Role Our client is seeking a highly organized proactive and detail-oriented Service Desk Coordinator to support the smooth delivery of after-...

Job Purpose Our client a leading business technology solutions company in Kenya and Africa providing innovative solutions to clients in various industries including healthcare finance education hospitality and real estate is hiring a Service Desk Coordinator who will be responsible for converting af...

Job DescriptionBagginsHQ is hiring Inbound Sales & Conversion Specialists to manage customer inquiries for brands using Convert360 our inbound sales and customer conversion solution.You will manage assigned client accounts and respond to genuine customer inquiries generated through Facebook Instagra...

COMPANY INFORMATION Our client is a leading risk advisory and insurance brokerage firm. The business delivers tailored risk management insurance and human capital solutions designed to help organisations and individuals secure their future across the continent.The firm partners with companies across...

Duration: 3 months contract non-renewableJOB PURPOSE To build and maintain business relationships with clients by providing prompt and accurate service to promote customers loyalty ensure delivery of excellent customer service through accurate and fast processing of shipments coordinate and communic...

The Senior Logistics Coordinator is responsible for coordinating and overseeing logistics activities to ensure the efficient timely cost-effective and compliant movement of goods to/from warehouse for inbound processing and exports. The role ensures strong coordination between operations transporter...

As a Customer Care Centre Officer you will be responsible for: - Handling and resolving client queries and complaints across Email and Social Media channels with professionalism and efficiencyManaging investigations (Levels 1 and 2) in accordance with established protocols and delivering high-qualit...

Troubleshoot operate and maintain equipment during field dispatches. Strong communication and customer service skills. Can handle low complexity installs moves repairs uninstalls site survey triage vendor escort rack and stack equipment install/swap out network equipment including switches and route...

Troubleshoot operate repair and maintain high complexity equipment. Technical degree or certifications related to equipment supported. Able to train Level 1 and 2 technicians and lead a team of technicians. Perform complex installations moves repairs uninstalls site surveys triage vendor escort rack...

Troubleshoot operate repair and maintain medium complexity equipment. Strong communication and customer service skills. Can handle low complexity installs moves repairs uninstalls site survey triage vendor escort rack and stack equipment install/swap out network equipment including switches and rout...

Control Room and CommunicationOperate the 24-hour Control Room receiving and responding to telephone radio (UHF/VHF) email and other communication channels in a timely and professional manner.Ensure effective efficient and accurate communication with patients families hospitals EMS providers aviatio...

Field Sales Executive - Construction Materials (With motorcycle riding experience) Positions Available: Three (3) Positions Reports To: Sales Manager Salary: KESGross per Month Application Deadline: Tuesday 18th August 2026 Locations: Thika (1 Position) Ngong (1 Position) Nexgen Mall Nairobi (1 Posi...