Customer Service Jobs in Nairobi

Our client is seeking a commercially astute strategic and execution-oriented Head of Business Development Marketing & Partnerships to lead its commercial growth agenda and strengthen its market position within Kenyas financial services and digital credit sector. Reporting directly to the Chief Execu...

Oversee daily technical operations including the installation maintenance troubleshooting servicing and performance of vehicle tracking and fleet management systems.Ensure timely accurate and quality installation of GPS tracking devices fuel monitoring systems dash camera and other telematics equipm...

Job PurposeTo drive sales growth through the promotion and sale of building materials interior finishes and related products. The successful candidate will engage walk-in and prospective customers understand their requirements recommend suitable products generate new business opportunities and conve...

Job Title: Head of Remittance - Juba South SudanLocation: Juba South SudanDepartment: Remittance OperationsReports To: General ManagerSupervises: Remittance/Operations StaffEmployment Type: Full-TimeJob PurposeTo lead and oversee remittance operations ensuring efficient transaction processing effect...

Job Title: Regional Sales Manager Small Scale Business Number of Positions: 2Product Portfolio: Crop Protection Crop Nutrition and SeedsReports To: Commercial Manager Small Scale Business / Head of Sales (as applicable)Direct Reports: Area Sales Representatives Territory Sales Representatives and ot...

This is a remote position. This is a remote role open to candidates in Kenya Nigeria and Egypt Our client is looking for a Customer Support Representative to manage email-based customer support and ensure a seamless online shopping experience. The role will handle customer inquiries order tracking p...

Este es un puesto de trabajo remoto. We are looking for a Technical Support Specialist with hands-on experience supporting SaaS applications strong problem-solving skills and excellent English communication. The ideal candidate is proactive analytical and capable of independently investigating and r...

Job Title: Registered Clinical Officer Availability : ImmediatelyEmployment Terms: Locum Rate : 1500 per shiftLocation: Thika Road/Tatu cityJOB PURPOSE Our client operating in the healthcare sector seeks to engage a qualified and experienced Registered Clinical Officer to provide quality outpatient...

About Uliza EventsUliza Events supplies event identification products including wristbands and related solutions to clients in Kenya and international markets. We are seeking an experienced articulate and highly professional Customer Experience & CRM Executive to manage customer inquiries convert sm...

1. Contribute to the reduction and prevention of Churn.2. Contribute to the cost savings target of the business.3. Monitor usage for customers and propose the appropriate plans to spur usage with the goal of increasing Revenues.4. Build and maintain relationships with customers through health campai...

We are looking for an ITSM Coordinator with experience in IT service management ITSM tool administration and continuous improvement of technology processes.The selected candidate will be responsible for coordinating implementing and optimizing IT service management processes ensuring service availab...

We are looking for an experienced AI Engineer to design develop deploy and optimize Artificial Intelligence solutions powered by Large Language Models (LLMs) intelligent agents and process automation.The ideal candidate will be responsible for building scalable secure and reliable AI applications le...

Job Title: Branch Executive - MombasaReports to: Business Development ManagerDepartment: Business development2. Job Purpose Statement To oversee the branch office including its operations and staff and ensuring that branch performance targets are met.3. Key duties and responsibilitiesa) Raise the co...

Customer Experience & Client SupportServe as the primary point of contact for customer inquiries via phone email chat and other communication channels.Deliver exceptional customer experiences through professional timely and accurate support.Assist customers with hotel reservations room bookings room...

About Our Client Our client is a well established manufacturer and distributor of tissue hygiene and consumer products serving customers across Kenya and the wider East African region. Job Purpose We are seeking reliable and experienced Canter Drivers to facilitate the safe and timely transportation...

Job Title: Teller Team Leader Gujarati/Hindi Speaking Department: OperationsLocation: ParklandsEligibility: Open to Kenyan nationals onlyNote: Fluency in Gujarati or Hindi is a required skill for this role due to the nature of communication and stakeholder engagement.About the OrganizationOur client...

To provide safe reliable punctual and professional transportation services to an assigned Executive ensuring efficient travel arrangements confidentiality excellent personal presentation and high standards of service.Key Duties and ResponsibilitiesProvide safe and timely transportation for official...

Job Title: Operations LeadReports to: MDLocation: Nairobi. COMPANY INFORMATION Our client is a Gastroenterology medical centre offering diagnosis and treatment of digestive disorders preventive screening and nutritional support. The incumbent will coordinate the centers administrative functions dail...

Job Title: Area Sales Manager Building & Construction Location: NairobiDepartment: SalesReports To: GM Sales & MarketingDirect Reports: Sales Representatives1. Job PurposeTo drive sales growth collections and profitability across Decorative Industrial and Automotive coatings through customer develop...

Help Desk / Front Office Sales Staff (2 positions) Location: Nairobi (on-site) Reports to: Country Manager Employment: Permanent with a 3-month probation Salary: KES 25000 per month About Our Client Our client is a vehicle sales business serving customers in Kenya and overseas. They are growing and...