Customer Service Jobs in Nairobi

Smart Applications International is a leading ISO-certified ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the healthcare industry the company was founded to provide innovative secure and high-tech solutions across Africa the Islan...

Job Title: Head of Remittance Location: Juba South SudanDepartment: Remittance OperationsReports To: General ManagerSupervises: Remittance/Operations StaffEmployment Type: Full-TimeJob PurposeTo lead and oversee remittance operations ensuring efficient transaction processing effective cash and liqui...

Job Title: Store Manager (Gujarati/Hindi Speaking) Location: NairobiDepartment: Supply Chain / OperationsReports To: GM Sales & MarketingJob SummaryOur client is seeking an experienced Store Manager to oversee day-to-day warehouse and depot operations ensuring efficient inventory control order fulfi...

Engage in professional development activities that foster teamwork and effective communication skills.Demonstrate a high capacity for learning and adaptability in a dynamic work environment.Uphold the highest standards of professional conduct and ethics.Contribute actively to team objectives while s...

Job Title: ReceptionistReports to: Assistant Manager - ExecutiveDepartment: ExecutiveCOMPANY INFORMATION Our client is a leading financial institution in Kenya with an established presence in the banking sector and a strong focus on delivering professional customer-centric financial services. The in...

Job Title: Executive ReceptionistReports to: Assistant Manager - ExecutiveDepartment: ExecutiveCOMPANY INFORMATION Our client is a leading financial institution in Kenya with an established presence in the banking sector and a strong focus on delivering professional customer-centric financial servic...

Job Title: Chief Accountant Location: Juba South SudanEligibility: Kenyan nationals with a valid Kenyan passport and willingness to relocate to JubaAbout the OrganizationOur client is a leading financial services organization committed to delivering secure reliable and customer-focused financial sol...

M-Pesa Attendant Industry: Financial Services / Retail Location: Nairobi Naivasha and Narok Employment Type: Full-Time Salary: KES.17500 Job Overview Our client is seeking to hire a reliable and customer-focused M-Pesa Attendant to manage daily mobile money transactions at their outlets. The role re...

Our client a Christian NGO is establishing and growing its presence in Kenya and seeks an entrepreneurial hands-on General Manager Kenya to help build lead and develop the local operations. The role will initially oversee approximately 515 professionals across functions that may include finance cust...

Respond professionally to customer inquiries through WhatsApp phone calls social media email and website channels.Follow up on customer leads quotations orders deliveries payments and after-sales requests.Create engaging marketing content including product photos captions short videos project posts...

Job Title: Area Sales Manager Paint IndustryDepartment: SalesReports To: GM Sales & MarketingDirect Reports: Sales RepresentativesLocation: Nairobi1.0 Job PurposeTo achieve area sales collection and profitability targets across Decorative Industrial and Automotive coatings through effective sales ma...

Execute daily administrative functions and maintain accurate up-to-date records.Deliver exceptional customer service and serve as a primary point of contact for inquiries.Manage data entry and documentation using advanced Excel and Microsoft Office tools.Utilize a valid driving license to facilitate...

Account Opening: Actively take part in quality account opening for new customers.Digital products onboarding: Cross selling of the banks digital products to existing and all new clients ensuring clients.Deposit and Loans: Deliver set targets on deposit mobilization and quality disbursement of loans...

About the Organization Our client is a leading financial services organization committed to delivering secure reliable and customer-focused financial solutions. The organization values operational excellence regulatory compliance and exceptional customer service while fostering a high-performance wo...

Job Title: Direct Sales Representative Employment Terms: Annual Contract Availability: Immediately Location: Nairobi Mombasa Kisumu Eldoret Nakuru Meru Kakamega Bungoma JOB PURPOSE We are seeking a results-oriented Direct Sales Representative (DSR) to support our client in the banking industry by id...

Job Title: Teller Supervisor - Gujarati/Hindu Speaking Department: OperationsLocation: ParklandsEligibility: Open to Kenyan nationals onlyNote: Fluency in Gujarati or Hindi is a required skill for this role due to the nature of communication and stakeholder engagement.About the OrganizationOur clien...

Scope and Objectives This position is concerned with being responsible for serving food & beverage to the guest according to the service standards policy procedure & etiquette in line with our motto.Key Deliverables and Responsibilities Ensure correct grooming standards are followed at all timesExce...

SALES MANAGER LPG Job Context LPG (Liquid Petroleum Gas) is a portable cleaner and efficient energy source that is readily available to consumers around the world. Its unique properties make it a versatile energy source which can be used in more than 1000 different applications. The Company commerci...

Position: ERP Implementation & Support Officer (Accounts) Location: Nairobi Employment Type: Full-Time Gross Salary: KES. per month Application Deadline: 21st September 2026 Role Overview Our client is looking for an ERP Implementation & Support Officer (Accounts) to join our team in supporting the...

The Branch Manager oversees the overall customer service business development operational efficiency and profitability of the branch by driving asset and liability growth ensuring high customer satisfaction and maintaining strict compliance with the internal bank policies and regulatory standards.Qu...