Customer Service Management Jobs in Nairobi

Job PurposeWe are seeking a highly skilled and experienced Project Accounts Assistant to assist in budget monitoring compliance with financial policies and maintaining internal controls to ensure the projects financial integrity. This position requires a detail-oriented individual wit More...

GENERAL MISSION To make the guest feel welcome in providing personalized service and ensure that guests experience all the comfort they expect from a 5-star hotel. To provide cleaning service to guestrooms and respond to guests requests ensuring maximum guest satisfaction in acco More...

Our client a well-established distributor and retailer of consumer electronics and home appliances with a strong regional presence is looking for a Fulfillment Officer to join their warehouse team in Ruiru.This role is critical in ensuring the accurate efficient and timely fulfillment More...

Job Title: Showroom Salesperson Industry: Plumbing & Hardware Materials SupplyLocation: NairobiCompany Overview:Our client is a reputable and fast-growing supplier of high-quality plumbing and hardware materials serving developers contractors and end-users across East Africa. To s More...

Position: Marketing Supervisor Organization: O-Trade & Logistics Location: Kenya Key Responsibilities: Execute marketing plans and campaigns to increase brand awareness and market share. Contribute to developing and implementing marketing strategies and plans conducting market researc More...

MAIN PURPOSE OF THIS POSITION We are looking for competitive Relationship Officers who can thrive in a fastpaced healthcare environment. The Relationship Officers will act as the key link between the hospital and healthcare professionals healthcare providers BtoB and Bto C customers a More...

JOB TITLE: SALES EXECUTIVEFLOWER INDUSTRY About This Job: QSourcing Limited trading as QSourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan. On behalf of our client we are lookin More...

Always greets and welcomes guests promptly in a warm and friendly manner.Always thanks and gives fond farewell to guests conveying anticipation for their next visit.Assists guest with table reservation.Assists guest while seating.Ensures guests are served within specified time.Has a g More...

Job Purpose/Mission The Spa therapist shall carry out treatments on guests as per their request to the guests satisfaction. They shall carry out diverse beauty treatments from the spa menu.Duties & ResponsibilitiesResponsible for training all new spa attendants and ensuring all j More...

The Banqueting/Hostess Coordinator is responsible for overseeing banquet operations ensuring seamless event execution and managing the hosting team to provide exceptional guest experiences. This roleRequirementsPlan organize and oversee banquet events ensuring smooth execution from se More...

We are seeking a skilled and compassionate Massage Therapist to join our team. The ideal candidate will be responsible for providing professional and relaxing therapeutic massages to clients based on their individual needs preferences and physical conditions. The therapist will also u More...

Key ResponsibilitiesLead Full Project LifecycleManage all phases of the project lifecycleinitiation planning execution monitoring and closureensuring successful delivery in line with defined objectives.Project GovernanceEstablish and manage project governance structures including stee More...

The Sales Associate is responsible for generating new business opportunities and driving sales growth for Pawa IT Solutions cloud solutions portfolio. This role requires a proactive and driven individual with a strong understanding of sales processes and the ability to effectively com More...

Conduct initial consultations with clients to determine their individual needs and recommend suitable Ayurvedic treatments.Assess clients dosha (body type) and discuss any health concerns or preferences.Provide a range of Ayurvedic treatments including Abhyanga (massage) Shirodhara Sw More...

During Training (68 Weeks of Customer Service Training):Master customer service best practices and company policies.Develop proficiency in call handling techniques and troubleshooting procedures.Participate in customer interaction simulations to enhance practical skills.Improve commun More...

Job Purpose The Office Assistant will be responsible for providing an excellent level of hospitality services to our members covering room service efficient and effective arrangement and cleaning and collaborative support for Centre operations under the direct/instruction of Reception More...

Guest Service Agent  Front OfficeFirst impressions are everything! As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:Employee benefit card offeri More...

Position: National Sales Manager General Trade (Sanitary Towels Division) Location: Nairobi KenyaOur client a Nairobibased manufacturer of sanitary towels is seeking a seasoned National Sales Manager General Trade (GT) to spearhead their expansion into the General Trade market ac More...

The Visa Consulting Manager will deliver consulting support and projects to VISAs key clientsacross East Africa markets. The main objective of the role is to help deepen client relationshipsand optimize client performance by helping them define and implement campaigns andstrategies re More...

The Spa Therapist at M Gallery Nairobi is responsible for delivering exceptional spa treatments and services to our guests ensuring a high level of customer satisfaction and wellness experience. The ideal candidate will possess strong skills in various spa therapies an understanding o More...