Relationship Officer
Relationship Officer
Posted on :
23-05-2025
Employer Active
1 Vacancy
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Job Description
MAIN PURPOSE OF THIS POSITION
We are looking for competitive Relationship Officers who can thrive in a fastpaced healthcare environment. The Relationship Officers will act as the key link between the hospital and healthcare professionals healthcare providers BtoB and Bto C customers and will aim at growing service awareness and utilization.
KEY RESPONSIBILITIES
- Implement effective processes to facilitate service utilization & growth.
- Implement Health Care Professionals (HCPs) and providers focused activities to grow referrals to the hospital for specialized pediatric care.
- Optimize existing and establish long term distribution channels leading to growth in patient numbers.
- Maintain and enhance the hospital s relationship with customers in line with their current and evolving needs.
- Management of Customer feedback for service improvement.
Requirements
QUALIFICATIONS EXPERIENCE AND SKILLS
- Diploma in any recognized field.
- Proven ability to establish or enhance partnerships with stakeholders and partners.
- Results oriented with the drive to grow the business.
- Selfstarter with the ability to manage own schedules and work without supervision & very organized with the ability to track and meet customers requests.
- Marketing and sales skills.
- Customer relationship skills.
- Willingness and ability to travel outside Nairobi.
Employment Type
Full Time
Key Skills
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