Service Levels Agreement Jobs in USA

DescriptionJob Summary:Handles Tier 1 and Tier 2 issues requiring a deeper understanding of networking system administration and advanced troubleshooting. This role is ideal for a problem-solver who enjoys technical detective work and providing a high-quality user experience.Duties/Responsibilities:...

General Role DescriptionThe Response Services Engineer (RSE) serves as the final technical escalation point within the Response Services team. RSEs provide advanced infrastructure and systems support to Mainstay clients and serve as technical leaders within the team.This role requires strong trouble...

Job Description:We are seeking a detail-oriented and customer-focused Claims Processing Help Desk Associate to join our this role you will be responsible for providing support to customers regarding their insurance claims answering inquiries resolving issues and ensuring timely processing of claims...

 CRD Careers is partnering with a top regional law firm to hire a Help Desk Technician in Bergen County NJ.This is a hands-on user-facing role for someone who can keep systems running smoothly while delivering calm professional support in a fast-paced legal environment.What Youll DoProvide Tier 1/2...

35% Test Specify Software Across PlatformsExecute test cases for new features and bug fixes.Perform functional usability and exploratory testing.Reproduce issues reported by users or developers.25% Investigate and Document Software IssuesExamine issues reported by researchers and clarify steps to...

Benefits:401(k)401(k) matchingDental insuranceFlexible scheduleHealth insurancePaid time offTraining & developmentTuition assistanceVision insuranceWellness resourcesRole: Help Desk TechnicianAbout RigilRigil is an award-winning woman-owned small business that specializes in technology consulting st...

mPower is looking for a well-rounded Help Desk Specialist to join our team. Our team consists of experts and professionals who have experience in management administration consulting and technology. This position seeks to implement positive mission-oriented change to deliver tangible operational res...

Work Location: 100% Onsite. Primary Location: Riverside Dr. Presque Isle ME 04769 (Will only consider local candidates within about an hour radius of the primary location). Travel is required for this position. They will need to utilize their personal vehicle when traveling between court locations....

Full-timeDescriptionPosition Summary: This position is located in the Administration / Information Technology (IT) Department at the Northeastern Tribal Health System Miami Oklahoma. This person serves as the Help Desk Technician for the facility.Position responsibilities:Provides first-tier support...

Job Summary:A Help Desk Technician plays a crucial role in ensuring smooth IT operations by resolving common issues efficiently and providing positive user experience while serving as the gateway to more advanced technical support when neededResponsibilities A Help Desk Technician serves as the firs...

IT Help Desk AnalystWork Location: 312 Rosa Parks Avenue Nashville TN 37243/On-Site12 Months Must be able to lift at least 50 pounds.IT Call Center Experience preferred- Able to handle call volume of up to 30 calls per day.People/Customer Service skills requiredPrinter Administration and Troubleshoo...

IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high quality patient care. W...

Are you looking to make a difference in patients lives with a company that values your expertise Join us in our mission of delivering compassionate healthcare where it matters most at home.Pinnacle Home Care Floridas largest Medicare certified home health provider has been delivering high-quality p...

Job Description Job Responsibilities: Respond to customer inquiries via phone email and chat in a timely and professional manner Provide technical support for hardware and software issues Troubleshoot and resolve technical problems with customers Document all c...

Premier Managed IT Service Company that delivers IT products and services to small businesses in the New York metro and Georgia area is looking to add a triage technician in our Atlanta office. We are looking for the best and brightest; a hardworking and dedicated individual to join our growing team...

Application Deadline: March 28 2026 SpringfieldOn-siteJob DescriptionOverviewThe Senior Help Desk Technician will provide front-line technical support for a large enterprise-level web application used by the State of Illinois. This role is responsible for diagnosing a...

Apprenticely is helping Kimbel Mechanical hire a Help Desk Technician Intern in Fayetteville AR.About the Employer:Kimbel Mechanical Systems LLC was established in 1984 in Ohio and was re-established in Northwest Arkansas in 1993. Kimbel specializes in servicing residential and commercial builders w...

This is a summer internship opportunity for a college student pursuing a degree in IT and will primarily focus on helpdesk support.Monday thru Friday 25-30 hours per week paying an hourly rate of $14.Corporate office address: 119 Gamma Dr Pittsburgh PA 15238.SUMMARY OF JOB:The IT Intern will assist...

Position Type:Information Technology/Help Desk/IT Office AssistantDate Posted:3/12/2026Location:Great Plains Technology Center LawtonDate Available:04/07/2026 Closing Date: 03/26/2026FLSA ClassificationNon-ExemptSafety DesignationNon-Safety Sensitive Reports toDirector of Information TechnologyCampu...

The Help Desk Agent provides frontline customer service and technical support at the on-site InternationalMonetary Fund (IMF) call center. This role is responsible for answering incoming calls assisting staff and external callers troubleshooting issues and ensuring timely and professional resolution...