Service Levels Agreement Jobs in USA

As a Help Desk Technician you will serve as the primary point of contact for all technology-related issues. You will be responsible for providing exceptional customer service by responding to inquiries via phone email chat and in-person. Your goal is to evaluate prioritize and resolve technical prob...

FL-DOH Patient Care Programs-Help Desk Specialist Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs FL-DOH: Communicable Diseases-Patient Care Programs-Help Desk Specialist JOB DESCRIPTION: Provide techni...

Provide technical assistance and customer service for the Department of Health Patient Care ProgramsSKILLS NEEDED:3 years of customer service experience.2 years of clerical duties in data entry and troubleshooting.3 years of Microsoft Office proficiency.Professional office experience

Job Title: Communicable Diseases-Patient Care Programs-Help Desk Specialist Location: Tallahassee FL JOB DESCRIPTION: *** Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs SKILLS NEEDED: *** Three years of...

Job Summary: The Help Desk Technician provides 24x7x365 frontline IT support serving as the initial point of contact for technology service requests. This role involves answering inbound calls creating and managing tickets performing initial triage and resolving common IT issues while adhering to d...

Job Summary: The Help Desk Technician role is responsible for resolving escalated incidents and providing on-site desktop and endpoint administration services. This includes acting as the primary escalation point from Level 1 support providing desk-side support during business hours and managing th...

IT Help Desk Technician IM-F 8am-5pmIn Office - Elgin IL with occasional travel to Elmhurst IL (use of company vehicle provided)Job Responsibilities:Deliver prompt professional IT support to internal users across various departmentsboth in-person and remotelyTroubleshoot and resolve technical issues...

Job Description: Online Help Desk Agent at TMN InsuranceJob Responsibilities:Provide efficient online support to customers regarding insurance products and servicesRespond to customer inquiries and issues in a timely and professional mannerAssist customers with navigating the online platform and res...

Full-timeDescriptionThe PersonDo you love solving tech puzzles and helping people stay productive Were looking for an IT Help Desk Technician who thrives on delivering fast friendly and reliable support. As the go-to contact for all things IT youll troubleshoot hardware and software issues guide use...

Established in 1994 NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. Were a dynamic and growing organization offering a wide range of employment opportunities. We are seeking professionals...

Ravenscroft School seeks a proactive and student-centered Help Desk & EdTech Support Specialist to provide first-level technology support to students faculty and staff. This role ensures classroom and administrative technology functions seamlessly supporting the Schools mission to provide a high-qua...

Title: IT Support Location: Alpharetta GA 30005 Duration: 06 - 12 months About Job: Summary: The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service the Service Desk Agent answers incoming calls tracks...

Title: IT Technical Support / Help Desk Location: Columbus OH 43219 Duration: 12 Months Pay Rate: $21.00 - $25.00/- on W2 Kindly share your most updated resume. Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and l...

Title: IT Technical Support / Help Desk Location: Alpharetta GA 30005 Duration: 12 Months Pay Rate: $21.00 - $24.00/- on W2 Kindly share your most updated resume. Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and...

Tier 1 Help Desk Speiclaist FedTec is seeking a Tier 1 Help Desk Specialist to provide comprehensive base-wide client computer support . As the frontline representative of our Help Desk team the Tier 1 Specialist will serve as the primary point of contact for technical support addressing foundationa...

HELP DESK TECHNICIAN NEW JERSEY OFFICE: 3 days in the office 2 days remote- Description: Prominent AM Law 200 law firm with multiple regional offices seeks a Help Desk Technician to complete its four-person Helpdesk team. The position is in the firms Hackensack New Jersey office. The schedule...

Technical Client Service Specialist Position Summary: As a significant member of the Technology Divisions Client Services team the Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible...

Job Details: Position Title: Help Desk Support (775823) Location: Trenton NJ 08611 Duration: 12 months Positions Requested: 2 Hours per Week: 40 (8 hrs/day) Shift: NA Work Hours: (8:30 am to 4:30 pm) Maximum Submissions per Supplier: 6 Job Description Summary: 1. Equipment...

Job Title: Help Desk Specialist Client Location: Tallahassee FL 32311 Work Model: In Person Only Onsite Role Requirements Ability to speak and understand English effectively. High School Diploma or equivalent required. 3 years of customer service experience in a professional environment. 2 year...

Technical Client Service Specialist Location: Support Services Building A 1425 East Warren Detroit MI 48201 Reports to: Senior Director Client Services Position Summary: As a significant member of the Technology Divisions Client Services team the Technical Client Service Specialist will serve as...