Help Desk Technician in Kings Bay, GA
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Job Location:
Camden County, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
Role: Help Desk Technician
About Rigil
Rigil is an award-winning woman-owned small business that specializes in technology consulting strategy consulting and product development. We value teamwork and strive to build strong leaders.
Location: St Marys GA/ Kings Bay GA
Job Type: Full Time
The Help Desk Technician will provide support services in IT security and business technologies.
Responsibilities: As a Help Desk Technician you will:
About Rigil
Rigil is an award-winning woman-owned small business that specializes in technology consulting strategy consulting and product development. We value teamwork and strive to build strong leaders.
Location: St Marys GA/ Kings Bay GA
Job Type: Full Time
The Help Desk Technician will provide support services in IT security and business technologies.
Responsibilities: As a Help Desk Technician you will:
- Provide immediate real-time assistance in response to end-user questions and trouble reports.
- Provide technical assistance to users in areas like customizing off-the-shelf software coordinating the resolution of data communication problems and relocation of IT equipment.
- Provide desk-side assistance to the end-user community in those situations where a question or problem cannot be adequately answered over the phone.
- Troubleshoot and support Virtual Private Network (VPN) and Secure ID Token support for remote users and telework personnel.
- Other duties as assigned.
Qualifications:
- High school diploma or GED required
- 2 years of related work experience
- Cyber Security Workforce security and operating system certification or government-approved equivalent is required at the time of hire
- Experience using Windows Deployment Services for client imaging
- Must possess and maintain a valid U.S. drivers license
- Secret clearance required
Knowledge Skills and Abilities:
- Ability to obtain a Top-Secret clearance.
- Ability to obtain certification requirements including classes credentialing and continual certification as required with a minimum level of Cybersecurity (CS) Category Code: 40 Specialty Area Code: 41 Proficiency Level: Intermediate/Journeyman per SECNAV M-5239.2 and IT Position Level IT-1 per SECNAV M-5510.30.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Required Experience:
IC
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
About Company
Rigil Corporation About Rigil Rigil is an award-winning, woman-owned business that specializes in technology consulting, strategy consulting and product development. We value teamwork and strive to build strong leaders. Company Website: www.rigil.com
