Help Desk Technical Intern
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
SUMMARY OF JOB:The IT Intern will assist the Help Desk Manager with updating and deploying new computers to staff at our corporate and local branch offices. Some local travel may be involved to nearby branches. The IT Intern will also work with our Help Desk staff to troubleshoot IT issues via the phone email and in person. The IT Intern will report to the Help Desk Manager
DUTIES & RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Troubleshoot and resolve IT issues via phone email and in-person channels for desktop pcs laptops mobile devices software applications network and peripheral equipment.
- Ensure all incidents are resolved against service level agreements including logging and tracking of support requests
- Partner with internal IT teams and vendors to resolve incidents
- Assist with updating and deploying new computer equipment to offices
Hanna Holdings Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race color religion sex national origin age veterans status or disability. The Company abides by all local state and federal laws and regulations affecting the hiring of employees.
Required Experience:
Intern
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
About Company
Real estate careers at Howard Hanna benefit from the 3rd largest network of realtors in the U.S. If you are looking for a real estate job and want to begin an exciting career as a Howard Hanna real estate agent, contact us through this page and get started in one of the most rewardin ... View more
