Help Desk Technical Intern
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is a summer internship opportunity for a college student pursuing a degree in IT and will primarily focus on helpdesk support.
Monday thru Friday 25-30 hours per week paying an hourly rate of $14.
Corporate office address: 119 Gamma Dr Pittsburgh PA 15238.
SUMMARY OF JOB:The IT Intern will assist the Help Desk Manager with updating and deploying new computers to staff at our corporate and local branch offices. Some local travel may be involved to nearby branches. The IT Intern will also work with our Help Desk staff to troubleshoot IT issues via the phone email and in person. The IT Intern will report to the Help Desk Manager
DUTIES & RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Troubleshoot and resolve IT issues via phone email and in-person channels for desktop pcs laptops mobile devices software applications network and peripheral equipment.
- Ensure all incidents are resolved against service level agreements including logging and tracking of support requests
- Partner with internal IT teams and vendors to resolve incidents
- Assist with updating and deploying new computer equipment to offices
Hanna Holdings Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race color religion sex national origin age veterans status or disability. The Company abides by all local state and federal laws and regulations affecting the hiring of employees.
Required Experience:
Intern
Key Skills
About Company
Real estate careers at Howard Hanna benefit from the 3rd largest network of realtors in the U.S. If you are looking for a real estate job and want to begin an exciting career as a Howard Hanna real estate agent, contact us through this page and get started in one of the most rewardin ... View more
