Service Levels Agreement Jobs in USA

Role: Senior Help Desk Technician Location:Washington DC 20005 (Onsite) Type: Full-Time Overview We are seeking a Senior Help Desk Technician to provide onsite IT support for a federal government client in Washington DC. This role will serve as the primary point of contact for end-user technica...

Help desk Specialist Fedtec is seeking Help desk Specialist to support desktop support operations within a secure Department of Defense (DoD) environment. The ideal candidate will have hands-on experience supporting Microsoft Windows client systems Microsoft 365 services and endpoint management to...

Are you looking to make a difference in patients lives with a company that values your expertise Join us in our mission of delivering compassionate healthcare where it matters most at home.Pinnacle Home Care Floridas largest Medicare certified home health provider has been delivering high-quality p...

Job Description Job Responsibilities: Respond to customer inquiries via phone email and chat in a timely and professional manner Provide technical support for hardware and software issues Troubleshoot and resolve technical problems with customers Document all c...

Premier Managed IT Service Company that delivers IT products and services to small businesses in the New York metro and Georgia area is looking to add a triage technician in our Atlanta office. We are looking for the best and brightest; a hardworking and dedicated individual to join our growing team...

Application Deadline: March 28 2026 SpringfieldOn-siteJob DescriptionOverviewThe Senior Help Desk Technician will provide front-line technical support for a large enterprise-level web application used by the State of Illinois. This role is responsible for diagnosing a...

Apprenticely is helping Kimbel Mechanical hire a Help Desk Technician Intern in Fayetteville AR.About the Employer:Kimbel Mechanical Systems LLC was established in 1984 in Ohio and was re-established in Northwest Arkansas in 1993. Kimbel specializes in servicing residential and commercial builders w...

This is a summer internship opportunity for a college student pursuing a degree in IT and will primarily focus on helpdesk support.Monday thru Friday 25-30 hours per week paying an hourly rate of $14.Corporate office address: 119 Gamma Dr Pittsburgh PA 15238.SUMMARY OF JOB:The IT Intern will assist...

Position Type:Information Technology/Help Desk/IT Office AssistantDate Posted:3/12/2026Location:Great Plains Technology Center LawtonDate Available:04/07/2026 Closing Date: 03/26/2026FLSA ClassificationNon-ExemptSafety DesignationNon-Safety Sensitive Reports toDirector of Information TechnologyCampu...

The Help Desk Agent provides frontline customer service and technical support at the on-site InternationalMonetary Fund (IMF) call center. This role is responsible for answering incoming calls assisting staff and external callers troubleshooting issues and ensuring timely and professional resolution...

Arthur Grand Technologies () is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company...

Job TitleIntern- Information Technology (OIT- Help Desk)AgencyTexas A&M International UniversityDepartmentOffice Of Information TechnologyProposed Minimum SalaryCommensurateJob LocationLaredo TexasJob TypeStudent WorkerJob DescriptionJob SummaryThe OIT Intern will assist the Help Desk staff with the...

Job Title: Help Desk Analyst Mid-App Support (Hybrid) Location: Durham NC Duration: 09 Months Job Description: The client requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of client provider issues. This is an...

Job Title:Help Desk Specialist (Consultants only local to Tallahassee FL) Location:Tallahassee FL SKILLS NEEDED:*** Three years of customer service experience.*** Two years of clerical duties in data entry and troubleshooting.*** Three years of Microsoft Office proficiency.*** Professional office e...

We are seeking an Entry-Level Help Desk Technician to provide day-to-day technical support for end users.You will respond to tickets troubleshoot common hardware and software issues escalate complex problems and document resolutions accurately.Requirements: Strong problem-solving ability customer se...

Tuknik Government Servicesa Koniag Government Services company is seeking a Customer Service Representative to supportTGSand our government customer in Baltimore position requires the candidate to be able to obtain a Public offer competitive compensation and an extraordinary benefits package inclu...

The Tier 2 Help Desk Technician provides advanced technical support within a Managed Service Provider (MSP) environment supporting multiple client organizations across a variety of systems and technologies. This role serves as the escalation point for Tier 1 technicians andis responsible fordiagnosi...

DescriptionSouthwest Florida Christian Academy is seeking a highly motivated Help Desk Technician & Web Development Specialist who is passionate about Christian education and advancing the mission and vision of our school. This position plays a critical role in supporting the technology needs of fac...

ChicagoHybridHourly salary: $38Job DescriptionJob Description Searching for a well-rounded Help Desk team member here in the greater Nashville individual will be joining a multifaceted team who are passionate about upcoming initiatives within the person will need to have strong customer service s...

Position: Help Desk Specialist Location: Tallahassee FL (32311) Client: State of Florida Duration: 12 Months Job Description: We are seeking a Help Desk Specialist to provide technical assistance and customer service for patient care programs. The ideal candidate will possess strong customer service...