Service Levels Agreement Jobs in USA

Job Family:Software Development & SupportTravel Required:Up to 25%Clearance Required:Ability to Obtain SecretWhat You Will Do:Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM) including Incident Problem Request and Knowledge Management workflows.Engage with help desk a...

McAdams is a full-service land planning landscape architecture civil engineering transportation and geomatics firm located in North Carolina South Carolina Texas and Florida. We seek to partner with our clients to create meaningful experiences through inspired design. Our employees are what make McA...

Job Description: Provide remote technical support to end-users by troubleshooting software hardware and network issues. Respond to service requests via phone email or chat and ensure prompt resolution or proper escalation. Responsibilities: Respond to and resolve technical issues in a timely manner...

Job SummaryWe are seeking a motivated IT Help Desk Technician to provide technical support troubleshooting and maintenance for both office and remote workstations. This entry-level position is ideal for a tech-savvy individual who enjoys solving problems and delivering excellent user support.Key Res...

Department Contact:Lizely Madrigal Internal or External Search:External - Open to all applicantsAdvertising Summary:The IT Help Desk Supervisor leads the heartbeat of campus technology supportdriving fast reliable and userfocused service at the universitys central IT hub. This role champions smooth...

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists overseeing the day-to-day operations of a help desk ensuring timely and effective resolution of user issues by managing workflows monitoring performance metrics training staff and c...

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton WI and has since expanded to over 245 stores in 42 states. Today Eyemart Express is celebrated for promptly delivering quality eyewear at great prices while maintainin...

3 years prior customer service call center or help desk experience is required.The emphasis is on customer service - helping older adults to access the internet and use communication programs like Zoom to connect with family members. An excellent opportunity for college students looking to earn some...

Job Family:Software Development & SupportTravel Required:Up to 25%Clearance Required:Ability to Obtain SecretWhat You Will Do:Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM) including Incident Problem Request and Knowledge Management workflows.Engage with help desk a...

Ironside Restoration is seeking an Online Help Desk Agent to join our team. As an Online Help Desk Agent you will be responsible for providing technical support and assistance to customers through online channels. Your primary goal will be to ensure customer satisfaction by resolving issues efficien...

Job Responsibilities: Provide timely and efficient online support to customers experiencing technical issues. Answer customer inquiries via chat email or phone and troubleshoot problems effectively. Document all customer interactions and solutions in the system for future...

We are seeking a highly skilled and experienced Support Specialist (Tier 2) to join our team. The ideal candidate will be responsible for providing technical assistance and support as well as diagnosing and resolving complex technical issues. You will play a critical role in supporting end-users ens...

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footp...

WHY JOIN ALOMindful movement. Its at the core of why we do what we do at ALOits our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat making their lives and their communities better. Thats the real meaning of studio-to-street: taking the con...

Full-time Job AnnouncementPosition: E-Learning Support Specialist/Help Desk (IOTIS)Location: Athens Campus Department: Athens Technical Colleges Institute for Online Training and Instructional Systems (IOTIS)Reports to: IOTIS Project DirectorSalary/Benefits: Salary is commensurate with education and...

The Help Desk Technician at Boone Power is responsible for the daily administration maintenance and support of the organizations enduser computing audiovisual event systems and entrylevel cybersecurity operations. This role ensures a consistent reliable user experience by providing handson troublesh...

MAJOR RESPONSIBILITIES: 60% Learn and support Information Technology operations: Respond to escalated issues via tickets chat email or phone. Provide technical assistance for questions and problems beyond Help Desk Support Level 1 resources. Resolve problems with networks phones and other computer s...

Technology Assistant/Help Desk TechnicianAdministrationReports To: Director of TechnologySalary: Starting at Pay Grade 6 Step 1 $20.93/hourSchedule: 8 hours per day (8:00am 4:30pm) 52 weeks per yearJob Summary:The Technology Assistant/Help Desk Technician works with the Director of Technology to co...

Current University of Arkansas System employees including student employees and graduate assistants need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions.Students at all University of Arkansas institutions will view open positions and a...

Preferred Primary Care Physicians is currently recruiting for a full-time Help Desk Specialist to join the IT Department at our Central Administrative Office located in Southpointe PA. The ideal candidate will have some prior experience working n a help desk environment. Come join our team for compe...