FL-DOH-Patient Care Programs-Help Desk Specialist

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profile Job Location:

Tallahassee, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

Position: Help Desk Specialist
Location: Tallahassee FL (32311)
Client: State of Florida
Duration: 12 Months

Job Description:
We are seeking a Help Desk Specialist to provide technical assistance and customer service for patient care programs. The ideal candidate will possess strong customer service skills and be proficient in data entry and Microsoft Office applications.

Key Responsibilities:

  • Provide technical assistance and support for patient care programs.
  • Deliver exceptional customer service in a professional environment.
  • Perform clerical duties including data entry and troubleshooting.
  • Utilize Microsoft Office Suite for various tasks.
  • Assist in help desk operations and technical support.

Required Skills:

  • 3 years of customer service experience.
  • 2 years of clerical experience in data entry and troubleshooting.
  • Proficient in Microsoft Office Suite (3 years).
  • Help desk experience (highly desired).
  • Ability to speak and understand English.

To Apply: Please send your resume to with the subject line Resume Submission.

Position: Help Desk Specialist Location: Tallahassee FL (32311) Client: State of Florida Duration: 12 Months Job Description: We are seeking a Help Desk Specialist to provide technical assistance and customer service for patient care programs. The ideal candidate will possess strong customer service...
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Key Skills

  • user account
  • Active Directory
  • Customer Service
  • Information Technology
  • desk support
  • End user
  • Project Management
  • Phone Calls
  • service levels agreement
  • Desk Staff
  • Ltil
  • Procedures
  • Setup
  • hardware
  • Technical Support