Operations Business Analyst Jobs in Portugal

Polish-Speaking Road Services Customer Care Specialist Porto Portugal Introduction A leading global customer experience provider is recruiting Polish-speaking Road Services Customer Care Specialists for their operations in Porto Portugal. This role supports a company specializing in road infrastruc...

Key Responsibilities: Respond to customer inquiries via phone email and chat ensuring high-quality support.Provide accurate information about products and services addressing customer concerns.Resolve customer issues promptly maintaining satisfaction and ensuring positive experiences.Update customer...

Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1400 of the worlds best brands boutiques and department stores delivering a truly unique shoppin...

Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1400 of the worlds best brands boutiques and department stores delivering a truly unique shoppin...

Were the worlds leading data insights and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Our Functions teams are right at the centre of our business making sure we can always get better every day. Supporting the business with things like Marketing Huma...

Make an impact by working for sectors where technology is the enabler everything is ground-breaking and theres a constant need to be innovative.Create and enhance projects in Java Python Angular and so much more while diving in the world of Blockchain Artificial Intelligence Data Science Security a...

At Axians we value talent not labels.We believe in a culture of inclusion where everyone has a place and all applications are considered based on merit without discrimination.This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital...

Job DescriptionAI Success Strategist Customer SuccessWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. As visionary architects of our AI-powered Resolution Platform AI Success Strategists shape and deliver...

French-Speaking Customer Care Specialist Car Subscription Services Introduction A leading international customer experience provider is recruiting French-speaking Customer Support Advisors for an on-site role in Braga Portugal. You will support a global mobility and car subscription service that op...

BUSINESS ANALYSTINTERMEDIATE (HYBRID LISBON)Portuguese company hires for hybrid position Location: Lisbon Portugal Only candidates already based in Portugal will be considered Work Model: Hybrid (2 days/week in the office subject to evolution) Language Requirements: French Advanced (Mandatory) En...

What you will do (1st year expectation):Gather understand analyze and translate Front Office user needs in detailed functional specifications.Participate in the translation into technical specifications in collaboration with the development teams.Develop and build test cases and take charge of funct...

Were looking for a customer centric individual to join our scaling customer success team. We are specifically looking for a dutch speaking consultant as you will be responsible for the Benelux region.Your role will revolve around client satisfaction retention adoption and expansion on clients portfo...

MASTER BUSINESS ANALYST (HYBRID LISBON)Portuguese company hires for hybrid position Location: LisbonPortugal Only candidates already basedin Portugal will be considered Work Model: Hybrid 2to 3 days per week on-site Language Requirements:English (Fluent Mandatory) Portuguese (Optional) Spanish (Op...

Main tasks and goals:Liaison for the marketing project managers in Paris;Liaison for operational activities with the Team Leader;Supervises and develops the skills of the CRM campaign assistants;Is responsible for the campaigns and assures their quality;Monitors KPIs and create performance reports f...

We are looking for a proactive and analytical Business Analyst to support in decisionmaking operational efficiency and strategic initiatives. This role involves gathering and analyzing data preparing insights and reporting materials and supporting a variety of internal/external projects aimed at imp...

A global energy company and leader in the energy transition present across Europe North America South America and Asia serving millions of electricity and natural gas customers. It focuses on expanding renewable generation networks and electrification solutions to drive decarbonisation and a sustain...

FUNCTIONS AND RESPONSIBILITIESYou will be responsible for: Support the CSE team by creating Jira cards/tasks and review it every day to make sure tasks are under control to attend clients requests under SLA Support the CSE team by taking care of HubSpot cards Support CS manager and the CSE team on t...

Your contribution to something big: Translate business requirements into actionable deliverables for our software engineering teams;Collaborate with stakeholders to refine user stories and manage tickets in Jira;Conduct solution analysis and feasibility studies to ensure optimal outcomes;Drive autom...

Job Title: Business Analyst (Cloud Migration)Location: Lisbon PortugalWork Regime: Full-time & Hybrid Overview / Summary: We are seeking a Business Analyst with strong client-facing skills and autonomy to analyse application landscapes support migration planning and contribute to cloud-focused archi...

We are looking for a Business Analyst to support financial project portfolio management including schedule planning and monitoring cost and benefit control and reporting while contributing to the continuous improvement of financial systems and processes.Key ResponsibilitiesSupport financial project...