Remote Danish Speaking Junior Customer Care

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Key Responsibilities:
  • Respond to customer inquiries via phone email and chat ensuring high-quality support.
  • Provide accurate information about products and services addressing customer concerns.
  • Resolve customer issues promptly maintaining satisfaction and ensuring positive experiences.
  • Update customer records and track feedback to improve service.
  • Collaborate with the team to enhance customer service quality and efficiency.

Requirements:

  • Fluency in Danish (native or C1 level).
  • Strong communication skills both written and verbal.
  • Ability to work flexible hours and rotating shifts including weekends.
  • Strong organizational skills and ability to manage multiple tasks.
  • Previous customer service experience is a plus.

What We Offer:

  • Competitive salary package.
  • Full remote work flexibility in Portugal
  • Training and continuous support to ensure success in your role.
  • A supportive and dynamic team environment.
Key Responsibilities: Respond to customer inquiries via phone email and chat ensuring high-quality support.Provide accurate information about products and services addressing customer concerns.Resolve customer issues promptly maintaining satisfaction and ensuring positive experiences.Update customer...
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