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About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
691 Job openings in Freshworks
As a Senior Business Development Representative with Freshworks you will play a crucial role in our companys growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects facilitating qual More...
Freshservice SRE team includes expert Software and System engineers who are custodians of Availability Scalability and Performance of the SaaS products. We build tools and frameworks to monitor load test and sometimes build full platform features that other products use. We undertake More...
Responsibilities: Inspire lead and grow a team of software engineers engineering managers and quality assurance personnel. Manage product milestones deployment cycles & overall product roadmap. Technical leadership for product and across all engineering requirements. Design a More...
Job DescriptionCorporate Strategy shapes the future direction of Freshworks defining the companys three year strategy and the strategic initiatives across the organization. As a Manager- Corporate Strategy you will be a part of the Corporate Strategy & Development team and will wo More...
We are looking for Manager Collections in Chennai (US shift only). You need to lead all the activities related to Cash and Collections domain Balance Cash related to collections and dispute management implement & enforce to strategy Interaction with end customers via Calls and Ema More...
Job DescriptionWe are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic Field Revenue Operations team. In this pivotal role you will leverage your analytical prowess to drive strategic initiatives and optimize operational efficiencies across the Fiel More...
Business Partnership & AdvisoryPartner with business leaders in Corporate Functions to define and execute HR priorities that align with organizational business goals.Serve as a trusted advisor and coach to people managers on employee relations team dynamics and performance managem More...
Job Overview:We are looking for an experienced and strategic leader to build and lead the Chat function within our Revenue Growth team. This critical role will be responsible for designing and implementing a high-impact chat strategy focused on customer acquisition product support and More...
Job DescriptionJob OverviewWe are seeking a passionate and detail-oriented Quality Analyst (Customer Support) to join our Customer Experience (CX) team. You will be responsible for evaluating customer interactions across channels identifying service improvement areas driving quality i More...
Our employees are a true differentiator for Freshworks. We continue to grow at a rapid pace and are searching for a Vice President Corporate Strategy to join our growing team. This pivotal role will be responsible for shaping and driving Freshworks overall corporate strategy working d More...
Freshworks is looking for a Senior Product Marketing Manager to execute the go-to-market strategy for our Employee Experience line of products. Reporting to the Senior Director Product Marketing you will focus on accelerating sales success through effective product positioning market More...
Key ResponsibilitiesTechnical Leadership: Provide strategic technical direction and mentorship to DBRE and engineering teams. Drive best practices in database architecture observability and reliability engineering.Database Architecture & Reliability: Design and implement scalable More...
About the Role:Involved in every phase of SDLC Senior SETs at Freshworks are in complete ownership of the testing component of the organizations cutting-edge projects. Interfacing very closely with developers they provide expertise in the planning constructing execution and successful More...
Device42 a Freshworks company is seeking a dynamic and strategic Sr. Manager Customer Success Engineering to lead our team of high-performing post-sales technical professionals. This individual will be responsible for driving customer outcomes implementation success and technical prod More...
Job DescriptionJob OverviewWe are seeking a passionate and detail-oriented Quality Analyst (Customer Support) to join our Customer Experience (CX) team. You will be responsible for evaluating customer interactions across channels identifying service improvement areas driving quality i More...
The engineers at Freshworks develop client-side systems and code for user interfaces. They collaborate with engineers architects designers and product managers to build scalable UI systems features and components. With increasing use of AI engineers integrate AI-driven features and wo More...
The engineers at Freshworks develop client-side systems and code for user interfaces. They collaborate with engineers architects designers and product managers to build scalable UI systems features and components. With increasing use of AI engineers integrate AI-driven features and wo More...
Were looking for a Jr AI Security Architect to join our growing Security Architecture team. This role will support the design implementation and protection of AI/ML systems models and datasets. The ideal candidate is passionate about the intersection of artificial intelligence and cyb More...
Freshworks is looking for a Talent Acquisition professional who specialises in non-tech/ corporate functions hiring to join our team in India - Bengaluru. This individual contributor role will be part of the Talent Acquisition team to steer and expand our Leadership hiring efforts by More...
The Internal Audit team at Freshworks is seeking an accomplished and forward-thinking Senior Manager IT Internal Audit to join our dynamic and growing function. This individual will play a critical leadership role in strengthening the efficiency effectiveness and scalability of Freshw More...