Freshworks

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

699 Job openings in Freshworks

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About the Role:This Individual Contributor role can be based anywhere in Germany and is crucial in managing and expanding our strategic partnerships in Germany a key market pivotal to our revenue growth in the upcoming year. The ideal candidate will have a proven track recor More...

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Director, Abm & Expansion

Freshworks - San Mateo , CA USA
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Full-time

We are seeking a data-driven strategic and visionary Director of ABM & Expansion Initiatives to lead and scale our account-based marketing efforts across the Freshworks this highly visible leadership role you will own the development and execution of our global ABM stra More...

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We are seeking a data-driven strategic and visionary Director of ABM & Expansion Initiatives to lead and scale our account-based marketing efforts across the Freshworks this highly visible leadership role you will own the development and execution of our global ABM strategy to dr More...

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Team OverviewThe Winning AI Home team part of Freshworks mothership BU - Cloud Engineering is seeking a highly motivated and skilled AI Applications Engineer. This role is pivotal in driving the development and deployment of cutting-edge AI solutions within our product ecosystem.Role More...

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Job DescriptionWere looking for an experienced and strategic Enterprise Account/Portfolio Manager who excels at building deep customer relationships and driving incremental business within existing Freshworks accounts. The ideal candidate brings a consultative sales approach a strong More...

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Job DescriptionWe are seeking a highly motivated and customer-centric Account Executive Level 2 to join our growing inbound sales team focused on the North America market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converti More...

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OverviewWere looking for a creative driven and detail-oriented Onboarding Manager to help build the future of onboarding at Freshworks. Onboarding at Freshworks is becoming an exciting strategic priority with a strong focus on uncomplicating the new hire experience and delivering a m More...

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At Freshworks we believe great employee experiences start with great people - and that includes you. Were growing fast and were looking for a Mid-Market Account Executive whos passionate about building relationships solving meaningful problems and shaping the future of More...

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As a Business Development Representative with Freshworks you will play a crucial role in our companys growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects facilitating qualificati More...

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Responsibilities:Product messaging and positioning Create clear compelling messaging and competitive product positioning that resonates with end users and decision-makers including ones tailored for a product-led motion. Craft value propositions that speak to user pain points and dri More...

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About Freddy AIFreddy AI powers the next generation of CX automation and agent augmentation across Freshworks products from intelligent AI Agents & chatbots Copilots and AI Insights. Were building real-world AI products that blend the latest in LLMs retrieval-augmented generation More...

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We are seeking a Senior Account Manager to join our high-impact Digital Expansion sales team. This role is ideal for a dynamic customer-focused professional who thrives in a fast-paced target-driven environment and is passionate about driving value and revenue from existing More...

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At Freshworks great user experience isnt a layerits built into the foundation. As a Staff Frontend Engineer youll architect the core of that experience. Youll own critical parts of our frontend stack lead large-scale initiatives and build frameworks and UI systems that power our globa More...

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At Freshworks quality isnt a checkpointits part of our engineering DNA. As a Lead Software Engineer in Test youll be the technical owner of automation strategy and test architecture for products used by thousands every day. Youll work at the intersection of code tooling performance an More...

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About Team: The AI Platform team is responsible for developing the foundational services that enables AI/ML use cases in production. They are responsible to build a scalable robust platform that allows the Applied AI team to independently configure and deploy AI solutions through More...

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At Freshworks we are building the future of customer and employee engagement. Our Platform is the bedrock upon which our products are built enabling thousands of businesses to champion their customers daily. We are looking for a visionary technology leader to take the charge of our Pl More...

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Overview of the role:As a Lead Software Engineer you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this. You will have an opportunity to redefine customer experiences by buildi More...

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Role Overview:The Community Manager will play a key role in building nurturing and expanding our global customer community. This individual will serve as a champion of our customer base working to foster engagement encourage knowledge-sharing and create a positive and inclusive enviro More...

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As an Associate Technical Program Manager you will play an important role in shaping the knowledge and content strategy for enablement resources at Freshworks with our content management system. You will lead efforts to curate organise and deliver enablement content effectively ensuri More...

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Senior Noc Engineer

Freshworks - Hyderabad India
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Full-time

As a Senior NOC Engineer you will play a vital role in ensuring the health stability and uptime of our production systems. This is a hands-on operational role requiring a deep understanding of system administration networking and incident response. Youll act as the first line of defen More...

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