Freshworks

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

691 Job openings in Freshworks

Lead - Customer Engagement

Freshworks - Charlotte , NC USA
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Remote

The Lead - Customer Engagement coordinating closely with customer and internal teams (Product Engineering Marketplace Sales Pre-Sales and Support) is responsible for planning execution and successful implementation of our SaaS products for our customers. The Engagement Manager manages More...

Employer Active Posted on 10 Jun | Remote | Easy Apply
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Full-time

As a Business Development Representative with Freshworks you will play a crucial role in our companys growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects facilitating qualificati More...

Employer Active Posted on 10 Jun | Full-time | Easy Apply
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Remote

The Lead - Customer Engagement coordinating closely with customer and internal teams (Product Engineering Marketplace Sales Pre-Sales and Support) is responsible for planning execution and successful implementation of our SaaS products for our customers. The Engagement Manager manages More...

Employer Active Posted on 10 Jun | Remote | Easy Apply
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Remote

The Lead - Customer Engagement coordinating closely with customer and internal teams (Product Engineering Marketplace Sales Pre-Sales and Support) is responsible for planning execution and successful implementation of our SaaS products for our customers. The Engagement Manager manages More...

Employer Active Posted on 10 Jun | Remote | Easy Apply

Key ResponsibilitiesDesign and implement tools to improve availability latency scalability and system health.Define SLIs/SLOs manage error budgets and drive performance engineering efforts.Build and maintain automated monitoring alerting and remediation pipelines.Collaborate with engi More...

Employer Active Posted on 08 Jun | Full-time | Easy Apply

Staff Program Manager

Freshworks - Bengaluru India
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Full-time

About the RoleWe are seeking a data-driven and process-oriented Partner Marketing Operations & Analytics leader to join our growing marketing team. In this role you will be the operational backbone of our partner marketing engine enabling scale accountability and actionable insigh More...

Employer Active Posted on 07 Jun | Full-time | Easy Apply

Solution Engineer

Freshworks - Chennai India
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Full-time

 Work with our regional sales teams to convert prospects to customersPrepare and deliver bespoke technical product demonstrations at client meetings webinars and customers events using storylines that resonate with the target audienceDeliver product messaging to highlight Freshwo More...

Employer Active Posted on 07 Jun | Full-time | Easy Apply
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Full-time

ResponsibilitiesDrive the customer onboarding experience by providing tailored solutions and best practices that create immediate value.Deliver engaging and effective product training for IT admins and end users empowering them to maximize adoption and achieve success.Proactively addr More...

Employer Active Posted on 07 Jun | Full-time | Easy Apply
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Full-time

OverviewAt Freshworks quality isnt a checkpointits part of our engineering DNA. As a Senior Software Engineer in Test youll be the technical owner of automation strategy and test architecture for products used by thousands every day. Youll work at the intersection of code tooling perf More...

Employer Active Posted on 07 Jun | Full-time | Easy Apply
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Full-time

 Manage all activities of the pre-sales resources with a particular region.As a business partner with sales management manages the organizational effectiveness efficiency and alignment of all technical resources with product revenue goals.Provides advice and counsel to sales mana More...

Employer Active Posted on 07 Jun | Full-time | Easy Apply
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Full-time

 We are seeking a highly skilled and experienced Lead Solution Engineer to act as a senior technical expert and mentor within our Field Sales support team. In this role you will be instrumental in tackling complex customer challenges designing innovative solutions and delivering More...

Employer Active Posted on 07 Jun | Full-time | Easy Apply

OverviewAt Freshworks we believe exceptional user experiences begin with exceptional engineering. As a Senior Frontend Engineer youll drive the development of fast accessible and elegant interfaces across our suite of global products. Youll translate complex business flows into deligh More...

Employer Active Posted on 07 Jun | Full-time | Easy Apply
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Full-time

We are looking for a highly skilled Lead Data Analyst with strong expertise in Data Warehousing & Analytics to join our team. The ideal candidate will have extensive experience in designing and managing data solutions advanced SQL proficiency and hands-on expertise in Python.Key R More...

Employer Active Posted on 06 Jun | Full-time | Easy Apply
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Full-time

We are looking for a passionate and technically skilled Solution Engineer to be part of our Field Sales Support team. You will be instrumental in solving complex customer problems designing tailored solutions and delivering impactful demonstrations of the Freshworks platform. This rol More...

Employer Active Posted on 06 Jun | Full-time | Easy Apply

Overview of the RoleAt Freshworks we dont just ship softwarewe shape it to be fast reliable and refreshingly simple. As a Senior Backend Engineer youll build the scalable systems that drive our global productsand do it with clarity ownership and a sharp eye for design. Youll raise the More...

Employer Active Posted on 06 Jun | Full-time | Easy Apply
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Full-time

In todays world any organisation or individual are constantly threatened by cyber attack. This is proven through a yearly rise in security incidents and data breaches.We at Freshworks are committed to preventing such incidents and providing a secure environment for our customers to ru More...

Employer Active Posted on 06 Jun | Full-time | Easy Apply
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Full-time

Freshworks is looking for a smart driven business analyst for the marketing analytics team who will work on defining measurement frameworks building processes and delivering insights to improve our marketing efficiency. As the custodian of every lead entering our systems you should be More...

Employer Active Posted on 06 Jun | Full-time | Easy Apply
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Full-time

Freshworks is looking for a smart driven business analyst for the marketing operations team who can define and refine our marketing processes and investments. You will work on defining measurement frameworks building processes and delivering insights to improve our marketing efficienc More...

Employer Active Posted on 06 Jun | Full-time | Easy Apply
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Full-time

The engineers at Freshworks develop client-side systems and code for user interfaces. They collaborate with engineers architects designers and product managers to build scalable UI systems features and components. With increasing use of AI engineers integrate AI-driven features and wo More...

Employer Active Posted on 06 Jun | Full-time | Easy Apply
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Full-time

This is an Individual Contributor (IC) role. As a Lead - Account Manager at Freshworks youll be responsible for driving sales into existing defined accounts in the UK and Ireland region. Your accounts will all have strategic importance to the growth of the region. You will collaborate More...

Employer Active Posted on 06 Jun | Full-time | Easy Apply