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About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
691 Job openings in Freshworks
About the RoleIf youre stepping into the world of Learning & Development and love organizing communicating and working behind the scenes to make things run smoothly this role is for you! As a Learning & Development specialist you will play a key role in supporting the operatio More...
The Strategic Sourcing Specialist is responsible for developing and executing sourcing strategies that optimize value across Freshworks supply chain. This role involves identifying evaluating and selecting suppliers negotiating contracts and driving continuous improvement in supplier More...
We are looking for an experienced and strategic Account Executive who has a knack in generating new business (new logo acquisition) for Freshworks. They should have a consultative sales approach a successful track record growing and onboarding clients with polished presentation More...
Freshworks is seeking a Voice of Customer (VoC) Program Lead to support our efforts in capturing analyzing and leveraging customer feedback to drive product improvements and enhance customer experience across our suite of products. Reporting to the Director of Customer Engagement you More...
In Freshworks as a Lead Cloud Security Engineer you will play a role in ensuring the security and compliance of our cloud infrastructure. In this role youll be at the forefront of securing our cuttingedge cloud infrastructure implementing advanced security strategies and driving proac More...
We are looking for a highly analytical and strategic Director Analytics to lead a team focused on datadriven insights for the gotomarket organization. This role will be responsible for developing and executing strategies that analyze and optimize business performance across multiple f More...
About the Role:We are looking for a Partner Marketing Manager to drive joint gotomarket initiatives with our strategic partners. In this role you will collaborate closely with alliances sales and global marketing teams to plan and execute campaigns that generate pipeline increase bran More...
The Manager IT Network and Security will lead the planning deployment and support of network infrastructure and security operations across the enterprise. This role requires handson technical knowledge as well as leadership capabilities to manage a team of network and security engine More...
If you have a passion for analytics and a desire to leverage product data to shape the product roadmap this role is for you. As a product analyst youll collaborate with Product & Engineering along with a few crossfunctional teams to provide dataled decisionmaking support for the p More...
The Role The Freshworks People team shapes experiences that maximize the potential of our people. The Employee Relations partner will focus on fostering a hightrust highperformance culture across the company. We are reimagining Employee Relations for todays world including h More...
The Lead Customer Engagement coordinating closely with customer and internal teams (Product Engineering Marketplace Sales PreSales and Support) is responsible for planning execution and successful implementation of our SaaS products for our customers. The Engagement Manager manages c More...
We are looking for a skilled and experienced Revenue Accounting Manager to join our team. In this role you will play a critical role in ensuring the accuracy integrity and the effectiveness of the Partner Commissions process in addition to the core revenue accounting function. Your pr More...
Freshworks is seeking a Voice of Customer (VoC) Manager to lead our efforts in capturing analyzing and leveraging customer feedback to drive product improvements and enhance customer experience across our suite of products. Reporting to the Director of Customer Engagement you will pla More...
Freshworks is seeking a Voice of Customer (VoC) Analyst to support our efforts in capturing analyzing and leveraging customer feedback to drive product improvements and enhance customer experience across our suite of products. Reporting to the Director of Customer Engagement you will More...
We are looking to hire smart and passionate folks for our Inside sales team.The inside sales team is responsible for engaging with prospects and driving sales in the SMB & Commercial segment. They understand the needs and requirements and collaborate with internal teams to h More...
ResponsibilitiesDesign write and deliver software to improve the availability latency and efficiency of Freshworks Products & Platforms. Develop scalable cloudnative architectures that support business growth.Design and implement selfhealing and autoscaling mechanisms.Manage More...
Customer Success will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: Engage proactively with customers using the engagement model (based on custo More...
Take Ownership: Own and build ITAM modules for sustained differentiation and growth. Develop deep domain expertise and understand trends in the ITAM market to come up with product vision. The role requires you to analyse plan document build release and measure success for an end to en More...
Director Program Management Sales OperationsOverviewThis highly visible role leads the endtoend annual planning cycle for the organizationdirectly partnering with Sales leadership (SVPs) and Csuite executives. The positionrequires exceptional program management expertise to guarantee More...
As an Account Executive Enterprise you will be a key driver in expanding Freshworks footprint within Enterprise organizations. This role focuses on engaging multiple stakeholders delivering customized ITSM and EX solutions and empowering enterprises to drive productivity and employee More...