Freshworks

As a member of the Data Platform team youll be at the forefront of transforming how Freshworks Datalake can harnessed to the fullest in making data-driven decisions Key job responsibilities:Drive the backbone of our data platform by building robust pipelines that turn complex dat More...

We are looking for a passionate and technically skilled Solution Engineer to be part of our Field Sales Support team. You will be instrumental in solving complex customer problems designing tailored solutions and delivering impactful demonstrations of the Freshworks platform. This rol More...

Freshworks is looking for a Director of IT Program Management and Compliance to lead enterprise IT initiatives and ensure our programs meet internal policy regulatory and risk standards. This role sits at the intersection of technology compliance and strategy partnering closely with e More...

The Sr. Director User Experience for the CX business will be a strategic leader responsible for shaping and executing the UX vision across our suite of CX products. This leader will drive a customer-centric culture champion design excellence and ensure our products deliver intuitive i More...

 Work with our regional sales teams to convert prospects to customersPrepare and deliver bespoke technical product demonstrations at client meetings webinars and customers events using storylines that resonate with the target audienceDeliver product messaging to highlight Freshwo More...

Role OverviewAs a Customer Success Engineer (CSE) for the CX Suite of Products (Freshdesk Freshchat Freshcaller and Freddy AI) you will serve as a trusted product advisor working closely with Customer Success Managers (CSMs) Account Managers (AMs) Product Engineering Support and other More...

We are seeking a Senior Director Corporate FP&A to lead company-wide financial planning analysis and strategy in support of our rapidly scaling organization. This individual will serve as a trusted partner to cross-functional leaders drive company-wide financial processes and deli More...

The Strategic Sourcing Specialist is responsible for developing and executing sourcing strategies that optimize value across Freshworks supply chain. This role involves identifying evaluating and selecting suppliers negotiating contracts and driving continuous improvement in supplier More...

The Senior Director G&A FP&A will serve as a strategic finance partner to the broader G&A organization including Finance HR Legal IT and Facilities - driving financial planning leading the annual budgeting process and delivering data-driven insights and analysis to support More...

Take Ownership: Own and build modules for sustained differentiation and growth. Develop deep domain expertise and understand trends in the market. The role requires you to plan build release and measure success for an end to end modules.Be a Customer Champion: Develop a sense of empat More...

Customer Success will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products.Role Requirement: Engage proactively with customers using the engagement model (based on customer se More...

Were hiring a Senior Director of Integrated Field Marketing to lead regional execution across multiple sales segments (SMB Commercial Mid-Market and Field) and own both new business acquisition and customer expansion marketing in the Americas. This is a strategic leadership role respo More...

About the role:  CX SRE team includes expert Software and System engineers who are custodians of Availability Scalability and Performance of the SaaS products. We build tools and frameworks to monitor load test and sometimes build full platform features that other products use. W More...

Take Ownership: Own and build modules for sustained differentiation and growth. Develop deep domain expertise and understand trends in the market. The role requires you to plan build release and measure success for an end to end modules.Be a Customer Champion: Develop a sense of empat More...

We are looking for a technical highly motivated and dynamic IT Product Information & Lead Research Analyst to play a key role in our growing team. This hands-on position is ideal for a self-starter who enjoys research data curation and taxonomy design with a unique opportunity to More...

We are looking for an experienced Customer Success Manager (CSM) to join our Customer Success team in London. This Individual Contributor role will focus on scaling customer engagement ensuring value realization and driving adoption across a book of business of up to 150 cus More...

Lets face it. Most people hate the software they use at work. Business software is clunky expensive hard to set up and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use why cant business software be that way too At Freshworks we agr More...

Working as a part of the Revenue Operations team the role requires you to work closely with the sales marketing finance operations and customer success teams to ensure data integrity in our systems.Role Requirement: Work on internal sales team tickets on a daily basis within the given More...

As an Account Executive Enterprise you will be a key driver in expanding Freshworks footprint within Enterprise organizations. This role focuses on engaging multiple stakeholders delivering customized ITSM and EX solutions and empowering enterprises to drive productivity and employee More...

Key Responsibilities: Work closely with our Solution Engineers to deliver high-impact customized demos to prospects and customers highlighting advanced features integrations and technical capabilities based on specific customer use cases and business needs.Maintain and develop th More...