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Corporate Strategy shapes the future direction of Freshworks defining the companys three year strategy and the strategic initiatives across the organization. As a Manager- Corporate Strategy you will be a part of the Corporate Strategy & Development team and will work closely with the cross-functional stakeholders to develop insights from both internal and external data that will support and inform our strategic priorities. You will work on surfacing meaningful business insight creating the overall executive level telemetry and identifying patterns to power projects of strategic importance such as our growth strategy organizational transformation GTM initiatives operational excellence and many others. You will collaborate closely with stakeholders from the CEO office as well as senior leaders from Finance Revenue Operations Marketing Sales Partner and Product. This role offers a unique blend of strategy analytics and cross-functional collaboration making it ideal for someone who thrives in a fast-paced environment enjoys solving complex business problems and wants to make a significant impact
Job Responsibilities
Lead cross-functional strategic initiatives from ideation to execution partnering with teams across Product GTM Finance and Operations.
Conduct market and competitive intelligence to identify emerging trends threats and opportunities.
Support M&A and partnership evaluation efforts through business case development strategic fit assessments and financial modeling.
Translate complex data and business inputs into clear actionable insights and executive-level presentations.
Act as a thought partner to business units driving strategic planning cycles OKR alignment and long-range planning.
Develop frameworks and models to evaluate strategic trade-offs and support decision-making.
Drive the development of an insights dashboard to serve as a single source of truth for Freshworks most important KPIs across multiple functional domains in collaboration with internal stakeholders.
Partner with internal data teams to create an end-to-end data and metrics catalog for the Strategy function.
Qualifications :
8 years of overall business experience with ideally 34 years in strategic data analysis
Deep experience in the SaaS industry
Proficiency in Google Sheets and Google Slides
Strong SQL skills for data acquisition aggregation segmentation and enrichment from existing and new data sources
Hands-on experience with BI/visualization tools especially Power BI (Tableau experience is also valuable)
Excellent analytical and problem-solving abilities including hypothesis testing root cause analysis and identifying drivers of process variation
Ability to interpret and synthesize large datasets effectively while managing multiple priorities
Proven track record of cross-functional collaboration across teams and geographies
Strong interpersonal and communication skills
Additional Information :
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Full-time
Full-time