Freshworks

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

691 Job openings in Freshworks

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Full-time

The Internal Audit team at Freshworks is seeking an accomplished and forward-thinking Senior Manager IT Internal Audit to join our dynamic and growing function. This individual will play a critical leadership role in strengthening the efficiency effectiveness and scalability of Freshw More...

Employer Active Posted on 24 May | Full-time | Easy Apply
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Full-time

As a Lead Account Manager at Freshworks youll be responsible for driving sales into existing defined accounts in the French market. Your accounts will all have strategic importance to the growth of the region. You will collaborate with teams across Freshworks to manage all aspect More...

Employer Active Posted on 24 May | Full-time | Easy Apply
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Full-time

In the SaaS world integrations are the backbone of a seamless customer experience. They empower businesses to connect disparate systems automate workflows and unlock valuable insights. This role is all about building those bridges driving a thriving app ecosystem that enhances our pl More...

Employer Active Posted on 24 May | Full-time | Easy Apply

Staff Product Manager

Freshworks - Bengaluru India
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Full-time

About Freddy AIFreddy AI powers the next generation of CX automation and agent augmentation across Freshworks products from intelligent AI Agents & chatbots Copilots and AI Insights. Were building real-world AI products that blend the latest in LLMs retrieval-augmented generation More...

Employer Active Posted on 24 May | Full-time | Easy Apply
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Full-time

The Specialist Marketing Operations will play a crucial role in supporting the Marketing and Sales teams by managing lead operations routing and assignment updates. This role will ensure seamless lead flow and operational efficiency through process support ticket management and repor More...

Employer Active Posted on 24 May | Full-time | Easy Apply
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Full-time

About Freddy AIFreddy AI powers the next generation of CX automation and agent augmentation across Freshworks products from intelligent AI Agents & chatbots Copilots and AI Insights. Were building real-world AI products that blend the latest in LLMs retrieval-augmented generation More...

Employer Active Posted on 24 May | Full-time | Easy Apply
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Full-time

Were looking for a Jr AI Security Architect to join our growing Security Architecture team. This role will support the design implementation and protection of AI/ML systems models and datasets. The ideal candidate is passionate about the intersection of artificial intelligence and cyb More...

Employer Active Posted on 23 May | Full-time | Easy Apply

We are looking to hire smart and passionate folks for our Inside sales team.The inside sales team is responsible for engaging with prospects and driving sales in the  SMB & Commercial segment. They understand the needs and requirements and collaborate with internal teams to h More...

Employer Active Posted on 23 May | Full-time | Easy Apply
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Remote

Freshworks (Nasdaq: FRSH) is seeking a highimpact Enterprise Sales Leader to coach and lead a team of Account Executives covering strategic accounts across the Central U.S. This frontline leadership role is critical to driving Freshworks continued growth in the enterprise segment. Rep More...

Employer Active Posted on 23 May | Remote | Easy Apply
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Remote

Freshworks (Nasdaq: FRSH) is seeking a highimpact Enterprise Sales Leader to coach and lead a team of Account Executives covering strategic accounts across the Central U.S. This frontline leadership role is critical to driving Freshworks continued growth in the enterprise segment. Rep More...

Employer Active Posted on 23 May | Remote | Easy Apply
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Full-time

About the Role:As a Software Engineer / Product Developer you will work to ensure that each ofFreshworks products work seamlessly at scale and also build features that inspire customerhappiness. You will work with a team of highly talented engineers who swear by the codedscript. In t More...

Employer Active Posted on 23 May | Full-time | Easy Apply

Channel Sales Manager

Freshworks - Singapore Singapore
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Remote

This seniorlevel Individual Contributor role requiring over 12 years of experience is crucial in managing and expanding our strategic partnerships in Singapore a key market pivotal to our revenue growth in the upcoming year. The ideal candidate will have a proven track record in nurtu More...

Employer Active Posted on 23 May | Remote | Easy Apply

The Freshworks People team has been gaining significant momentum in adding value to our business. We have built and are continuing to evolve our HR team across a number of areas from Learning & Development HR Operations and Talent Management to Total Rewards and Talent Acquisiti More...

Employer Active Posted on 22 May | Full-time | Easy Apply
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Full-time

About the Role:Freshworks is seeking a strong and experienced Engineering Manager to lead the engineering charter for AI Platforms focused on building and scaling foundational platforms and middleware services that power AI/ML workloads.This role demands technical and strategic leader More...

Employer Active Posted on 22 May | Full-time | Easy Apply

The Senior Enterprise IT Security Engineer is a pivotal role within the organizations cybersecurity efforts focusing on implementation and managing advanced security solutions. This role involves strategic planning team collaboration and intermediatelevel knowledge to ensure a robust More...

Employer Active Posted on 22 May | Full-time | Easy Apply

Lead - Customer Success

Freshworks - Utrecht Netherlands
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Full-time

Freshworks is looking for an exceptional addition to our Customer Success team in the Netherlands . Being a customer champion is part of our culture and a guideline for anything we do. Our team plays a central role in this effort and is the primary driver to retain and develop our exi More...

Employer Active Posted on 21 May | Full-time | Easy Apply
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Full-time

Responsibilities: Lead teams to deliver scalable low latency and costefficient solutions to different product teams. Drive solutions and implementation leveraging different open source distributed systems anddeliver a complete product. Build innovative solutions from scratch and liais More...

Employer Active Posted on 21 May | Full-time | Easy Apply

As an Outbound Sales Representative you will be responsible for generating new business opportunities and revenue by identifying and prospecting potential customers from the list of accounts ( TAM). You will play a critical role in our sales pipeline by leveraging coldcalling emails s More...

Employer Active Posted on 21 May | Full-time | Easy Apply
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Full-time

Were looking for a Jr AI Security Architect to join our growing Security Architecture team. This role will support the design implementation and protection of AI/ML systems models and datasets. The ideal candidate is passionate about the intersection of artificial intelligence and cyb More...

Employer Active Posted on 21 May | Full-time | Easy Apply
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Remote

As an Account Executive Enterprise you will be a key driver in expanding Freshworks footprint within Enterprise organizations. This role focuses on engaging multiple stakeholders delivering customized ITSM and EX solutions and empowering enterprises to drive productivity and employee More...

Employer Active Posted on 20 May | Remote | Easy Apply