FL-DOH-Patient Care Programs-Help Desk Specialist
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Job Location:
Tallahassee, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
FL-DOH
Patient Care Programs-Help Desk Specialist
Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs
FL-DOH: Communicable Diseases-Patient Care Programs-Help Desk Specialist
JOB DESCRIPTION:
Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs
SKILLS NEEDED:
Three years of customer service experience.
Two years of clerical duties in data entry and troubleshooting.
Three years of Microsoft Office proficiency.
Professional office experience
Required/Desired Skills: FL-DOH: Communicable Diseases-Patient Care Programs-Help Desk Specialist
JOB DESCRIPTION:
Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs
SKILLS NEEDED:
Three years of customer service experience.
Two years of clerical duties in data entry and troubleshooting.
Three years of Microsoft Office proficiency.
Professional office experience
| Skill | Required /Desired | Amount (in Years) | Consultant Experience (in Years) |
|---|---|---|---|
| Ability to speak and understand English | Required | 0 | |
| High School Diploma or Equivalent | Required | 0 | |
| 3 yrs customer service experience in a professional environment | Required | 3 | |
| 2 yrs of clerical duties in data entry and troubleshooting | Required | 2 | |
| Proficient in Microsoft Office Suite | Required | 3 | |
| Help desk experience | Highly desired | 0 |
| No. | Question |
|---|---|
| Question1 | Your candidates Pay Rate for this requisition must be $NA Vendor rate $NA. Do you accept this requirement |
| Question2 | Please list your candidates email address. |
| Question3 | Please list the city and state where your candidate currently resides. |
| Question4 | How soon can your candidate start if selected for this opportunity |
| Question5 | Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition |
| Question6 | If applicable (safety sensitive positions) do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract |
| Question7 | If applicable (safety sensitive positions) do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements in compliance with ANSI and OSHA and that such equipment will be provided at your companys/candidates expense |
| Question8 | This is a temporary/contract opportunity. As the supplier/employer you are the party providing any benefits including PTO or paid holidays. Please confirm you have counseled the candidate to make them aware of the work arrangements and compensation. |
| Question9 | Does you candidate have any pre-planned time off including doctor appointments within the 1st 90 days |
| Question10 | Does your candidate have experience providing technical assistance in a help desk environment |
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
