Service Levels Agreement Jobs in USA

The IT Support Analyst (PIC1) functions under the direction of the Information Technology Services (ITS) Help Desk workgroup lead and provides frontline technical support and consultation for the University of Iowa community including faculty staff and students. This position serves as an initial po...

Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.Position is a hybrid model. Selected applicants wil...

Arthur Grand Technologies () is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company...

Hybrid Schedule: On-site 2 days per week - Center City PhiladelphiaShift: 10:30AM-7:30PM (during training to start); 9AM-5:30PM there afterNo visa sponsorship at this time Our client a top tier financial services company is seeking a skilled IT Support Help Desk Analyst to join their dynamic team pr...

Job Title: Help Desk Support SpecialistEnvironment: Department of Defense Program of Record Air Clearance Transportation System SupportLocation: Norfolk Naval Shipyard (1 day on-site per month)Security Clearance: Active Secret Clearance (Required)Certification: CompTIA Security CE (Required)Job Des...

Call Center Analyst/Help Desk Analyst5din office & 5dout of the officeDauphin County PA3 monthsDOS- Help Desk Analyst HDA1 A4 SC3Contractors will work 5 days in the office and 5 days out of the office.They can actually do 8AM 4:30AM or 8:30AM to 5PM whichever of those two shifts they want.They may...

Help Desk Technician - 2nd shiftLocation: Delphi IndianaWorkplace Type: Onsite FLSA Status: ExemptIndiana Packers Corp. (IPC) is seeking a Help Desk Technician. As a Help Desk Technician you will respond to queries on the phone via email in person or through remote access. The selected help desk tec...

Tier 2.5 Help Desk TechnicianCompany Overview:Virtual Technologies Group is a leading innovator in the technology sector specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency produc...

C2C/1099 No W2 *********************** Job Title-Tier 1 Help Desk) Job Type: On-site contract Job Location-Harrisburg PA Interview mode-In-person Required Skills: Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ab...

Position: Help Desk Analyst Location: 25 Market Street Trenton NJ 08625 HybridKey Responsibilities:Provide first-level help desk support for computer application and procedural issues.Troubleshoot problems determine root causes and resolve or escalate as needed.Log all incoming requests actions and...

Job Title: Help Desk Analyst (Tier 1)Location: Harrisburg PA 17104 Work Schedule: 100% Onsite (Telework every Friday) Contract Duration: 06 months with possible to extensionPayrate: $21.00 per hr. (Without benefits)Schedule & Additional InformationTraining period: 34 weeksStart date: Typically 23 we...

The Help Desk Analyst performs the skills listed below- Provides technical assistance support and advice to end users for hardware software and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions applying knowledge of computer software har...

Position Summary:We are seeking a motivated and customer-focused Help Desk Specialist with 2 years of experience providing technical support in a fast-paced environment. The ideal candidate will be responsible for diagnosing and resolving hardware and software issues related to PCs laptops printers...

Help Desk TechnicianStimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You will be working for Stimulus Broadband in Klamath Falls OR as a Customer Service help desk technician....

Job Description:We are looking for a Help Desk Technician to join our team at Lee Enterprises. As a leading provider of high-quality local news and information we are seeking a dedicated individual to provide technical support to our employees.Job Responsibilities:Provide first-level contact and sup...

Crystal Lake Central High School within Community High School District 155 is excited to announce an opening for a twelve-month Help Desk Support Technician for the 2025-2026 school year. This role offers a regionally competitive salary based on prior experience along with a robust benefits package....

We invite you to join our team of professionals at Homer Electric Association! Hours: Monday - FridayType of Employment: This is a regular full-time position onsite reporting to the Information Technology ManagerCompensation: Competitive pay corresponding with experience and role level; specific sal...

Job Title:Help Desk TechnicianCompany:QuotientLocation:Niskayuna NYTravel:10% or lessPosition Type:Full-Time Part-TimeEmployee Type:FTECompensation Range: 50k-60kCompany Overview:Quotient is a leading provider of customized information technology solutions specializing in systems integration full-st...

80% Campus Technology Support:Provide phone email chat and in-person technology support to faculty staff and students for issues related to KU computing systems and KU IT services (e.g. Enroll & Pay email classroom technology delegate access etc.).Adhere to departmental policies processes and proce...

Position OverviewWere looking for a friendly motivated Junior Help Desk Technician to be the first point of contact for IT support across our company. This entry-level role is perfect for someone early in their IT career who enjoys helping people solve tech problems and wants to grow their skills in...