Desktop Technician Help Desk Field Support DeForest, WI Onsite
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Job Location:
Winona, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Arthur Grand Technologies () is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20 years.
We are a minority owned staff augmentation and technology consulting company
To keep our valued employees we need to keep them engaged in challenging interesting work offer market-relevant benefits and provide continued opportunities for professional growth. Please send your resume to for immediate consideration
Title of Position: Desktop Support Specialist
Location: DeForest WI - Onsite
Duration: Long Term
Employment: Contract
Rate: $Negotiable
Job Description:
- Provide on-site technical support and troubleshooting for hardware software and network issues.
- Install configure and maintain computer systems and network peripherals.
- Diagnosing and resolving technical issues promptly and efficiently.
- Support end-users by providing training and guidance on using IT systems.
- Implement and follow IT policies and procedures to ensure compliance.
- Maintain detailed records of technical issues solutions and maintenance activities.
- Collaborate with other IT staff to ensure holistic support for the IT infrastructure.
- Upgrade and repair hardware and software systems as necessary.
- Travel to location to provide technical support on-site.
- Troubleshoot network and server issues with relevant teams.
- Work on user tickets and resolve on Priority.
- Troubleshoot on all devices at the site and working with relevant teams on upgradation.
Qualifications
- Associate degree in Information Technology or related field preferred.
- Experience in IT support or a similar technical role.
- Strong understanding of computer networks hardware and software.
- Proficiency in diagnosing and troubleshooting technical issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively.
Skills
- Hardware troubleshooting
- Software installation
- Network configuration
- Technical support
- Customer service
- Problem-solving
- Time management
- Communication
- Windows and Mac OS proficiency
- Basic cabling knowledge
If you are interested with the above opportunity please send us your resume for immediate consideration.
Arthur Grand Technologies
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
About Company
Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in th ... View more
