Service Levels Agreement Jobs in USA

Why 360trainingAt 360training were more than an online training providerwere on a mission to empower people and organizations to thrive. As a fast-growing leader in online and live training across multiple industries we deliver regulatory-approved training and certifications that power careers and b...

About the TeamThe Procurement organization enables our mission by ensuring every dollar is spent responsibly compliantly and efficiently. As a key part of this function the Procurement HelpDesk connects thousands of incoming requests to the right process stakeholder or systemdelivering a fast consis...

Help Desk TechnicianAre you a tech enthusiast with a passion for problem-solving and a knack for making peoples day We are seeking an energetic and customer-focused Help Desk Technician to be the first line of support for our amazing team. Youll be the hero who keeps our technology running smoothly...

ARKA Group L.P. (ARKA) is an advanced technologies company serving the U.S. military intelligence community and commercial space industry delivering next-generation solutions to support the national security space enterprise. Built on more than six decades of excellence ARKA brings modern approaches...

Benefits:401(k)Paid time offDental insuranceHealth insuranceVision insuranceAET Federal is seeking a disciplined IT Project Manager with at least 10 years of experience in managing IT Service/ Help Desk and Call Centers. The Project Manager will work an onsite role based out of Suitland MD overseein...

DescriptionCenturion is proud to be the provider of comprehensive healthcare services to Department of Corrections.We are currently seeking a full-timeTechnical Support Specialist 1to join our IT Team located inTallahassee Florida.This full-time position offers an hourly rate of $23Monday - Friday s...

Location: St. Paul MN (Hybrid)de maximis data management solutions Inc. (ddms) is a growing missiondriven serviceoriented technology and environmental data management company. Our teams support clients across environmental remediation energy and geoscience sectors using cuttingedge tools in cloud en...

RBR-Technologies is a small service-disabled veteran-owned information and technology business founded on the basic principle of delivering customer mission success. RBR-technologies prides itself on our commitment to mission success as exemplified by the trust our customers and contract partners pl...

The Tier 1 help desk technician role at OIS information Technology in Warm Springs OR is the first point of contact for end-users seeking technical assistance through various channels. This entry level position involves diagnosing and resolving basic hardware software and network issues such as pass...

A Help Desk Technician serves as the primary point of contact for IT support resolving hardware software and network issues via phone email or in-person. Responsibilities include diagnosing technical problems creating service tickets installing/upgrading software and managing user accounts. Key skil...

DUTIES:Greet all visitors to the IT office identify their requirements and direct them toward the appropriate party (depending on that partys availability) and/or enter a work order on their behalf into the automated workorder management system.Answer the IT help desk phone in a timely manner and pe...

This is a remote position. The Help Desk Technician serves as the first point of contact for staff seeking technical assistance with technology systems and applications. This role provides frontline technical support both in person and over the phone ensuring timely resolution of issues and exce...

Hardware Dell Laptops / desktopsSoftware MS O365 Adobe Acrobat ServiceNowCustomer service skills are very important.Technical troubleshooting skills a mustAbility to communicate both oral and written.Years of Relevant Experience: 1 to 3 years field experienceJob Summary:Provide technical assistanc...

The Help Desk Technician serves as the first point of contact for staff seeking technical assistance with technology systems and applications. This role provides frontline technical support both in person and over the phone ensuring timely resolution of issues and excellent customer service.The Help...

Responsibilities & QualificationsWe are seeking aHelp Desk Managerto join ourteamatDON Office of Administration National Capital Region (NCR) tomanageDON OA Customer Service Branch providing help desk desktop and VIP IT support for over 4000 users and 450 tickets/month.REQUIRED QUALIFICATIONSExperie...

McAdams is a full-service land planning landscape architecture civil engineering transportation and geomatics firm located in North Carolina South Carolina Texas and Florida. We seek to partner with our clients to create meaningful experiences through inspired design. Our employees are what make McA...

OverviewNelson Mullins is seeking a Help Desk Analyst to provide basic to advanced technical support to Firm personnel. This role is responsible for communicating effectively with users partnering with internal teams diagnosing issues and troubleshooting and resolving a wide range of computer softwa...

Job Family:Software Development & SupportTravel Required:Up to 25%Clearance Required:Ability to Obtain SecretWhat You Will Do:Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM) including Incident Problem Request and Knowledge Management workflows.Engage with help desk a...

Title:Help Desk AssociateLocation:Knoxville TNClearance:NoCitizenship Requirement:Yes US citizenship required.Req #: 4004 (3190)Salary:$66000 - $86000Expected Contract Length:1year with potential for extensionProject Overview:Implements and recommends changes to the Information Technology (IT) plan...

ResponsibilitiesSentinel is seeking internship candidates looking to gain hands on experience working with our Help Desk team. You will spend your summer working with Sentinels top engineers shadowing and training to build your skills in technical competencies and customer relations. You will have t...