Customer Service Jobs in Kenya

At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale across more than 60 countries.Our advanced multi-cloud platform delivers real...

KEY RESPONSIBILITIES HR Strategy Develop and execute the HR strategy to align with the company overall business goals and growth objectives.Regularly review HR processes policies and frameworks to optimize efficiency and support business objectives.Talent acquisition & staff planningOversee the end-...

Smart Applications International is a leading ISO-certified ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the healthcare industry the company was founded to provide innovative secure and high-tech solutions across Africa the Islan...

Responsibilities:Reporting to the Director of Sales responsibilities and essential job functions include but are not limited to the following:Maintain professional sales standards while maximizing revenuesMeeting with the bookers and meeting planners and ensure a smooth service-oriented events seque...

Position: Head of Customer ExperienceReporting to: CEO or to any other person as may be designated by the ManagementJob Scope: The Head of Customer Experience (CX) holds overall responsibility for defining and executing our customer experience vision and strategy. This leadership role ensures that e...

Position: Head of Internal ControlReporting to: Directors or to any other person as may be designated by the ManagementJob Scope: The Head of Internal Control is responsible for independent evaluation of all departments and business processes to ensure compliance riskmanagement operational efficienc...

Main purpose of the jobThe Examinations Officers main purpose is to guarantee integrity efficiency and fairness in the examination and assessment system as per the University policies. The Examinations Officer will oversee coordinate and ensure the smooth fair and secure administration of examinatio...

Job Overview We are looking for a highly organized and proactive Junior Operations Executive to support the daily operations of our ride-hailing this role you will be responsible for supervising the customer registration and customer support teams ensuring smooth and efficient operations while main...

The Client Service Consultant is responsible for the efficient management of client queries received through the Corporate and Investment Banking call centre. This includes handling inbound and outbound calls as well as email enquiries.The primary objective of the role is to deliver exceptional cust...

Job SummaryWe are looking for a highly organized and proactive Junior Operations Executive to support the daily operations of our ride-hailing this role you will be responsible for supervising the customer registration and customer support teams ensuring smooth and efficient operations while mainta...

Location: Kenyatta Road Industry: HospitalityKey ResponsibilitiesWarmly greet and welcome guests ensuring a friendly and memorable dining experience.Take accurate food and beverage orders and serve meals promptly and professionally.Attend to guest requests inquiries and concerns with a positive and...

To own the end-to-end strategy performance and lifecycle of Liabilities and Transactional products at country level. Drive market positioning growth acceleration and profitability targets. Makes high-impact decisions on pricing risk investments and partnerships while championing innovation and digit...

About UsOur client The Design Gallery is East Africas leading authority in luxury interior design representing an exclusive portfolio of high-end European brands. The firm delivers world-class design solutions across residential corporate hospitality and retail environmentsbringing exceptional quali...

TIBU Health is an omnichannel health technology company changing the way patients interact and receive healthcare services in Africa.Our mission is to leverage technology to streamline the patient journey and recognize how services are delivered to better connect patients to services and professiona...

Job Grade: Officer IIJob Title: Relationship Officer - CollectionsPrimary Reporting: Relationship Manager-CollectionLeadership Level: Client ManagementJob summary/ Job purpose/ Role Intent:This position is responsible for ensuring that every step along the client journey from booking to payment unti...

To oversee the branch office including its operations and staff and ensuring that branchperformance targets are met.Key Responsibilitiesa) Raise the companys profile and enhance its visibility by positioning it strategically in theregion.b) Develop an effective Sales strategy and creating a sustain...

COMPANY INFORMATION Our client is an enterprise operating on a large ranch that historically was part of a privately owned wildlife conservancy known for its extensive land holdings and natural grazing environment. The ranch features vast acreage grasslands and open...

Location: Accra or Nairobi Reports to: Chief Executive OfficerAbout Our ClientOur client empowers smallholder farmers across Africa by transforming livestock fromvulnerable assets into secure financially accessible resources. By providing digital andoperational infrastructure they deliver critical h...

Role Statement.We are recruiting on behalf of our client for a talented and creative Mixologist to join their vibrant hospitality team. The ideal candidate will have a passion for crafting exceptional cocktails an eye for detail and the ability to deliver an outstanding guest experience.Key Responsi...

Our client supports a wide range of businesses and homeowners in understanding how renewable technologies can reduce their energy demands and help them meet sustainability requirements. They are highly experienced specialists who enjoy working on innovative projects providing tailored renewable tech...