Customer Service Jobs in Kenya

Receive customers understand their needs and recommend suitable products and services.Prepare quotations follow up on enquiries and convert them into sales.Coordinate job bookings service delivery and customer updates.Handle complaints and ensure timely resolution.Monitor stock availability coordina...

Assist with digital marketing activities to generate leads for Zuridesk.Create and manage content for social media and other digital channels.Assist with online marketing campaigns and lead-generation activities.Identify and engage potential customers through digital channels telephone and other out...

Role OverviewWe are seeking a detail-oriented and analytical Travel Analyst to provide operational and administrative support across travel management expense administration procurement purchase orders and invoice processing.The role will coordinate end-to-end travel and related logistics while ensu...

Fairmont Mount Kenya Safari Club has been consistently ranked among the worlds finest earning a spot on the 2024 Travel Leisure 500 list and being recognized as one of the top destinations in Africa. It has also been featured by Condé Nast Traveler as one of Africas top addition the hotel has been h...

Job Purpose The Hotel & Fuel Station Operations Manager will be responsible for the overall day-to-day management of the hotel and fuel station. The role will oversee staff customer service sales stock management financial controls safety compliance maintenance and general business performance. Hote...

What You Will DoCustomer EngagementConduct outbound customer calls professionally and confidently.Gather verify and accurately document customer information.Build rapport through clear professional communication and active listening.Maintain positive customer relationships while supporting business...

Location: Nairobi Kenya (On-site)Employment Type: Full-timeReports To: Reservations Team LeadWorks Closely With: Revenue Housekeeping and Maintenance TeamsPosition OverviewOur Client is seeking an experienced and customer-focused Reservation and Listing Specialist to manage reservations guest commun...

Business development:Lead generation - Overall sales strategy and creating sales plans to grow SGS revenue for designated accounts/region.Customer relations management - Anticipate identify and understand clients needs and concerns. Make recommendation to clients of the various solutions the company...

Location: KenyaDepartment MarketingReports To:Sales & Marketing ManagerExperience:34 years relevant experienceJob PurposeThe Marketer will be responsible for promoting the Clients construction and building materials generating new business opportunities engaging potential and existing customers and...

Smart Applications International is a leading ISO-certified ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the healthcare industry the company was founded to provide innovative secure and high-tech solutions across Africa the Islan...

Job Title: Head of Remittance Location: Juba South SudanDepartment: Remittance OperationsReports To: General ManagerSupervises: Remittance/Operations StaffEmployment Type: Full-TimeJob PurposeTo lead and oversee remittance operations ensuring efficient transaction processing effective cash and liqui...

Job Title: Store Manager (Gujarati/Hindi Speaking) Location: NairobiDepartment: Supply Chain / OperationsReports To: GM Sales & MarketingJob SummaryOur client is seeking an experienced Store Manager to oversee day-to-day warehouse and depot operations ensuring efficient inventory control order fulfi...

We are looking for a motivated Customer Service Intern to join our team. You will be the first point of contact for customers respond to inquiries and help ensure every interaction is professional and positive.This internship offers hands-on experience in a busy customer service environment. It is a...

Engage in professional development activities that foster teamwork and effective communication skills.Demonstrate a high capacity for learning and adaptability in a dynamic work environment.Uphold the highest standards of professional conduct and ethics.Contribute actively to team objectives while s...

Job Title: ReceptionistReports to: Assistant Manager - ExecutiveDepartment: ExecutiveCOMPANY INFORMATION Our client is a leading financial institution in Kenya with an established presence in the banking sector and a strong focus on delivering professional customer-centric financial services. The in...

Job Title: Executive ReceptionistReports to: Assistant Manager - ExecutiveDepartment: ExecutiveCOMPANY INFORMATION Our client is a leading financial institution in Kenya with an established presence in the banking sector and a strong focus on delivering professional customer-centric financial servic...

Job Title: Chief Accountant Location: Juba South SudanEligibility: Kenyan nationals with a valid Kenyan passport and willingness to relocate to JubaAbout the OrganizationOur client is a leading financial services organization committed to delivering secure reliable and customer-focused financial sol...

Zeplin Investments Ltd is an Internet Service Provider (ISP) dedicated to delivering reliable connectivity and exceptional customer service. We provide tailored solutions to our clients while maintaining high standards of operational excellence.We are looking for a skilled and motivated Customer Ser...

M-Pesa Attendant Industry: Financial Services / Retail Location: Nairobi Naivasha and Narok Employment Type: Full-Time Salary: KES.17500 Job Overview Our client is seeking to hire a reliable and customer-focused M-Pesa Attendant to manage daily mobile money transactions at their outlets. The role re...

Our client a Christian NGO is establishing and growing its presence in Kenya and seeks an entrepreneurial hands-on General Manager Kenya to help build lead and develop the local operations. The role will initially oversee approximately 515 professionals across functions that may include finance cust...