Require a Digital Marketing Assistant in Nairobi, Kenya
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Experience Required:
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Job Summary
- Assist with digital marketing activities to generate leads for Zuridesk.
- Create and manage content for social media and other digital channels.
- Assist with online marketing campaigns and lead-generation activities.
- Identify and engage potential customers through digital channels telephone and other outreach methods.
- Respond professionally to customer and prospect enquiries.
- Contact prospective clients and understand their business and customer service needs.
- Conduct Zuridesk product demonstrations for prospective customers.
- Explain Zuridesks features and benefits clearly to potential customers.
- Follow up with prospects after product demonstrations.
- Maintain accurate records of leads prospects demonstrations and follow-ups.
- Assist with preparing marketing materials presentations and product content.
- Support the team in converting leads into customers.
- Assist in tracking and reporting digital marketing and lead-generation activities.
- Learn and stay updated on digital marketing tools customer service technology and CRM systems.
- Diploma or Bachelors degree in MarketingTeaching Digital Marketing Business Administration Communications IT or a related field.
- Previous experience working in a call centre contact centre BPO or customer service environment is required.
- Must be of Age above 25 years.
- Basic to good practical knowledge of digital marketing.
- Good understanding of social media platforms and online marketing.
- Excellent spoken and written EnglishKiswahili.
- Confident and professional when communicating with clients.
- Good interpersonal and customer service skills.
- Strong computer skills and ability to learn new software quickly.
- Comfortable using business applications online tools .
- Comfortable presenting and demonstrating software to customers.
- Able to explain complex items in a simple and understandable way.
- Good organisational and follow-up skills.
- Self-motivated reliable and willing to learn.
- Previous experience in software sales product demonstrations SaaS CRM or technology-related customer service will be an added advantage.
Required Skills:
Bachelors degree in Marketing Business Communications or a related field; MBA preferred. 25 years of progressive experience in marketing leadership roles with demonstrable success in driving growth. Proven experience managing cross-functional marketing teams and leading end-to-end campaign execution. Strong expertise in digital marketing channels including SEO/SEM social media marketing email marketing and content strategy. Proficiency with marketing automation tools (e.g. HubSpot Marketo) CRM systems (e.g. Salesforce) and analytics platforms. Excellent strategic thinking problem-solving and decision-making skills. Exceptional communication presentation and leadership abilities. Data-driven mindset with the ability to interpret metrics and translate insights into actionable strategies. Experience in a startup or high-growth environment is highly desirable. Location: Bangalore with flexibility for occasional travel as need
