Customer Service Jobs in Kenya

Job Title: Branch Team Leaders Number of Positions: 4Location: Nairobi and EldoretPurpose:The Branch Team Leader will oversee and coordinate all aspects of branch operations including showroom sales stock and inventory management cash handling and staff supervision. This role ensures accurate financ...

Key Account Executive Luxury Hotel Collection Nairobi KenyaSalary: Negotiable DOEKendrick Recruitment is seeking a detail-oriented and service-driven Key Account Executive to join a luxury hotel collection in Nairobi. This role focuses on account care client retention and ensuring an exceptional e...

KEY RESPONSIBILITIES1. Sales & Performance Management Drive sales of Safaricom products and services including SIM cards M- PESA airtime bundles registrations and value-added services. Drive sales of mobile phones and accessories from Safaricom and other approved brands. Ens...

We are looking for a talented and experienced Hairstylist specializing in braiding and diverse hair styling techniques. The ideal candidate should be creative customer-focused and passionate about delivering high-quality hair services in a professional salon environment.RequirementsProven experience...

We are seeking a skilled and professional Barber to join our team. The ideal candidate should be experienced in modern and classic haircut styles grooming services and delivering excellent customer service in a fast-paced barbershop environmentRequirementsProven experience as a professional barberSk...

We are seeking a professional organized and customer-focused Receptionist to manage our front office operations and create a welcoming environment for clients and visitors. The ideal candidate should have excellent communication skills strong organizational abilities and experience managing social m...

Job summary/ Job purpose/ Role Intent: To sell and manage the distribution of products and services (Airtime SIM Cards MobileFinancial Services & Devices) to resellers and distributors within the assigned territory. The role needs to identify and facilitate optimization of opportunities to drive sal...

The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement. The person will:Lead consulting initiatives and...

Our client is a leading agricultural and technology solutions provider with decades of experience serving farmers and agribusinesses across East Marketing Manager will lead the development and execution of comprehensive marketing strategies to enhance brand visibility drive sales growth and strengt...

Job PurposeThe Junior Account Manager will be responsible for managing existing accounts and onboarding new clients. The ideal candidate will have a strong understanding of the payments ecosystem and be able to maintain client relationships while driving account growth and retention.Key Responsibili...

ROLES AND RESPONSIBILITIES a. Product Delivery & LogisticsVerify dispatched products and assets against the delivery book and accept custody by signing the dispatch book.Plan and follow time- and cost-effective delivery routes based on customer locations using alternatives where needed.Deliver...

Job Title: Hotel Supervisor Location: Siaya CountyIndustry: HospitalityEmployment Type: Full-timeJob PurposeThe Hotel Supervisor will oversee the day-to-day hotel operations to ensure exceptional service delivery operational efficiency and guest satisfaction. The role requires a proactive leader who...

Role Purpose:To support the smooth running of knitting machines by ensuring machines are properly set supplied with yarns kept clean and minor issues are promptly reported.Key Responsibilities:Feed yarn into the machines as required.Ensure quality of socks i.e. regularly measuring stretch and sizes...

To market and sell products and services to all customers professionally. The role needs to adhere and function within the guidelines for finance controls processes andpolicies that encompass retail operations mandate.Key Responsibilities1. Generate Sales as per Targets for Airtime Acquistions & D...

Location: Kenya (Field-based)Role OverviewDrive sales and project implementation for RO and packaged drinking water plants targeting entrepreneurs NGOs institutions and investors. Manage the full sales cycle from client engagement technical guidance and project planning to execution ensuring high-va...

Job Title: Government & Institutional Sales ExecutiveLocation: Kenya (Field-based)Role OverviewDrive sales and business development within government county and institutional sectors by identifying procurement opportunities managing tenders and ensuring successful project execution. Manage the full...

1. Collection tasksAssist GBS teams with unreconciled items (2nd level escalations). Coordinate receipt identification with GBSI customers and Customer Care. Contact banks regarding unidentified sanctioned or unapplied payments. Conduct daily collections followups with cash customers.Handle daily co...

Job Title: Branch Team Leader - Eldoret Industry:Furniture or Home Décor IndustryNumber of Positions: 2Location: EldoretPurpose:The Branch Team leader will be responsible for overseeing and coordinating all aspects of branch operations including showroom sales stock and inventory control cash manage...

Duties and ResponsibilitiesMonitor outstanding customer balances and ensure timely collection of payments. Follow up on overdue invoices by telephone email or letter within agreed timescales.Negotiate payment plans with customers and set up terms and conditions.Allocate incoming payments and r...

Job Title: Club Supervisor Location: Siaya CountyIndustry: Hospitality / Club & LeisureJob PurposeThe Club Supervisor will oversee the daily operations of the club to ensure excellent service delivery smooth operations and a high-quality guest experience. The role requires a proactive leader who can...