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Require a Customer Service Leaad in Nairobi, Kenya
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
5-10years
Experience Required:
Posted:
8 October 2026 (2 days ago)
Posted:
Application Deadline:
5 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
- Receive customers understand their needs and recommend suitable products and services.
- Prepare quotations follow up on enquiries and convert them into sales.
- Coordinate job bookings service delivery and customer updates.
- Handle complaints and ensure timely resolution.
- Monitor stock availability coordinate orders and maintain accurate inventory records.
- Lead the customer service team and maintain service standards.
Requirements
- Proven experience as a Service Adviser Customer Service Supervisor or Team Lead in an automotive service centre tyre business or vehicle workshop.
- Demonstrated ability to sell automotive products and services.
- Strong customer handling communication and complaint resolution skills.
- Experience in inventory control and service coordination.
- Ability to supervise a team and meet sales and service targets.
Required Skills:
High level of drive initiative and self-motivation 1 years experience in customer support Exceptional multi-tasking skills Strong problem-solving skills
