Freshworks

The Specialist Marketing Operations will play a crucial role in supporting the Marketing and Sales teams by managing lead operations routing and assignment updates. This role will ensure seamless lead flow and operational efficiency through process support ticket management and repor More...

As an Account Executive Enterprise you will be a key driver in expanding Freshworks footprint within Enterprise organizations. This role focuses on engaging multiple stakeholders delivering customized ITSM and EX solutions and empowering enterprises to drive productivity and employee More...

ResponsibilitiesDesign write and deliver software to improve the availability latency and efficiency of Freshworks Products & Platforms. Develop scalable cloudnative architectures that support business growth.Design and implement selfhealing and autoscaling mechanisms.Manage More...

In Freshworks as a Lead Cloud Security Engineer you will play a role in ensuring the security and compliance of our cloud infrastructure. In this role youll be at the forefront of securing our cuttingedge cloud infrastructure implementing advanced security strategies and driving proac More...

Were looking for a Jr AI Security Architect to join our growing Security Architecture team. This role will support the design implementation and protection of AI/ML systems models and datasets. The ideal candidate is passionate about the intersection of artificial intelligence and cyb More...

Job Role:Job Summary:The Analytics Insights Lead is responsible for leveraging data to generate actionable insights that drive strategic business decisions. This role involves designing managing and implementing advanced analytics solutions collaborating with crossfunctional More...

Freshworks is seeking a Voice of Customer (VoC) Analyst to support our efforts in capturing analyzing and leveraging customer feedback to drive product improvements and enhance customer experience across our suite of products. Reporting to the Director of Customer Engagement you will More...

The Senior Manager SMBCD Revenue Enablement is a strategic leader responsible for leading a team to develop and deliver impactful sales product and technical training curriculums collaborating with stakeholders and building training delivery to empower sales teams to surpass their goa More...

We are looking for a Revenue Enablement Manager to develop and deliver effective enablement programs collaborate with stakeholders and deliver training to empower the Integrated Customer Growth (ICG) team to achieve their goals. The ideal candidate will have a strong track record of s More...

The Manager IT Network and Security will lead the planning deployment and support of network infrastructure and security operations across the enterprise. This role requires handson technical knowledge as well as leadership capabilities to manage a team of network and security engine More...

Job DescriptionAs a Customer Success Specialist your primary responsibility will be to engage with our clients build strong relationships and ensure they get the most value from our suite of products. Key ResponsibilitiesCustomer Relationship Management: Build and nurture custome More...

The Lead IT Operations is accountable for designing implementing and maintaining the organizations infrastructure including routers switches WiFi controllers access points load balancers and firewalls. This role involves close collaboration with internal teams to ensure optimal perfo More...

We are seeking a proactive HRIS Analyst with Workday expertise to drive continuous improvement and innovation within our HR technology ecosystem. While this role involves foundational system support the primary focus is on designing implementing and optimizing enhancements that elevat More...

Freshworks is seeking a Voice of Customer (VoC) Analyst to support our efforts in capturing analyzing and leveraging customer feedback to drive product improvements and enhance customer experience across our suite of products. Reporting to the Director of Customer Engagement you will More...

Freshworks is seeking a passionate and detailoriented Customer References Lead to drive our reference and customer evidence strategy across North America. This role is essential to building trust and credibility with prospective customers by showcasing the success and satisfaction of More...

We are looking for an Analyst Subscriptions & Billing who will work crossfunctionally across all members of the business to support Subscription Management and Invoicing Support to all customers of Freshworks.About the teamThe Subscription and Billing (S&B) team manages the ac More...

Job Role:The Customer Success Specialist will proactively engage with customers to provide strategic and tacticalguidance to them in order to increase the value they acquire from Freshworks suite of products.Role Requirement: Engage proactively with customers using the engagement mode More...

As part of the People Analytics team you will work with your manager to Influence business decisions by providing quantitative/qualitative data analysis which will reveal insights and trends about business performance. Utilize strong database and BI visualization skills to work w More...

Develop and maintain relationships with key accounts ensuring customer satisfaction andretention. Identify new business opportunities. within the portfolio of accounts managed and generate sales leads to achieve revenue targets. Build and manage a sales pipeline including forecasting More...

Overview:Freshworks seeks an experienced Engineering Manager to lead a growing team of Engineers thatbuilds and scales one of our many products. As a technical leader you own the engineering visionand oversee the technical standards your team thrives on. As a manager of engineers you More...