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About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
691 Job openings in Freshworks
Job DescriptionProfessionally manage relationships with a portfolio of assigned accountsBuild executive relationships within the customers organizationMake sure you exceed customer retention goals and ensure consistently high retention ratesBuild and maintain strong trusted working re More...
Freshworks is looking for a Senior Product Marketing Manager to execute the gotomarket strategy for our Employee Experience line of products. Reporting to the Senior Director Product Marketing you will focus on accelerating sales success through effective product positioning market in More...
The Lead Customer Engagement coordinating closely with customer and internal teams (Product Engineering Marketplace Sales PreSales and Support) is responsible for planning execution and successful implementation of our SaaS products for our customers. The Engagement Manager manages c More...
The Lead Customer Engagement coordinating closely with customer and internal teams (Product Engineering Marketplace Sales PreSales and Support) is responsible for planning execution and successful implementation of our SaaS products for our customers. The Engagement Manager manages c More...
The Lead Customer Engagement coordinating closely with customer and internal teams (Product Engineering Marketplace Sales PreSales and Support) is responsible for planning execution and successful implementation of our SaaS products for our customers. The Engagement Manager manages c More...
The Customer Support team at Freshworks plays a key role in uncomplicating work for our customers. They troubleshoot issues answer productrelated questions and ensure that customers have a smooth experience using our products. If youre someone who enjoys problemsolving figuring things More...
The Lead Customer Engagement coordinating closely with customer and internal teams (Product Engineering Marketplace Sales PreSales and Support) is responsible for planning execution and successful implementation of our SaaS products for our customers. The Engagement Manager manages c More...
The Lead Customer Engagement coordinating closely with customer and internal teams (Product Engineering Marketplace Sales PreSales and Support) is responsible for planning execution and successful implementation of our SaaS products for our customers. The Engagement Manager manages c More...
Role Overview:The Community Manager will play a key role in building nurturing and expanding our global customer community. This individual will serve as a champion of our customer base working to foster engagement encourage knowledgesharing and create a positive and inclusive environ More...
About the Role:This Individual Contributor role can be based anywhere in Germany and is crucial in managing and expanding our strategic partnerships in Germany a key market pivotal to our revenue growth in the upcoming year. The ideal candidate will have a proven track record in nurtu More...
The Director of Event Experiences will be a key leader in shaping and scaling our global events strategy. This role will partner closely with field and customer marketing teams to execute highimpact external events and conferences while also owning endtoend execution of key internal e More...
As a Learning & Development lead you will take ownership of learning programs across the organization especially for managers. From endtoend operations to facilitation and enhancing learner experience you will collaborate with HRBPs business teams and internal stakeholders to des More...
We are seeking an accomplished Director MidMarket Sales to lead and execute Freshworks strategy for the midmarket segment (employees). As a key leader within the sales organization you will oversee the growth and performance of the midmarket sales team driving scalable solut More...
Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover map and optimize infrastructure and applications across data centers and cloud providing accurate views of your IT ecosystem. Customers in more than 60 count More...
As Director Partner Operations you will lead and deliver critical crossfunctional initiatives and manage the operations and strategic initiatives of our Business teams specifically focusing on Partnerships and Channel Sales. You will be responsible for driving the strategy execution More...
Freshworks is seeking a highly skilled Senior Manager for its GTM Tooling team to manage our GTM tech stack with a strong focus on Sales tools. This role will be pivotal in driving commercial decisionmaking and optimizing sales processes across both Enterprise and SMB segments. Acting More...
At Freshworks were reimagining how employees experience work. As a leader in AIfirst Employee Experience software our intuitive ITSM ITAM ITOM and ESM platform empowers organizations to deliver exceptional service with ease and confidence. We believe that innovation thrives in an More...
At Freshworks we pride ourselves on providing industryleading AIfirst Customer Experience software. Our customers deliver greater levels of customer engagements through an intuitive and powerful omnichannel customer support platform. If youre looking to move fast and make a significan More...
Senior Director - Digital Acquisition And Revenue Marketing Growth
We are seeking a Senior Director of Digital Acquisition and Revenue Marketing (Growth) to lead and optimize Freshworks digital marketing strategy. This key leadership role will focus on developing strategies driving and scaling a highperforming team to drive demand generation and rev More...
As an Enterprise Account Executive you will play a pivotal role in expanding Freshworks footprint within the Canada West territory. This role focuses on engaging multiple stakeholders across all Customers delivering customized ITSM and EX solutions and empowering agencies to drive pr More...