Guest Relations Jobs in Knutsford

Deliver an elegant personalised welcome for every guest ensuring a flawless first impressionOversee the entire guest journey from prearrival planning to poststay followupManage VIP repeat and specialattention guests ensuring bespoke touches and curated experiencesMaintain a strong polished presence...

Prepare and service guest rooms to Fairmonts exacting luxury standardsEnsure impeccable cleanliness and presentation of bedrooms bathrooms and amenitiesReplenish linens towels and guest supplies with care and consistencyReport maintenance issues promptly ensuring rooms remain in perfect conditionHan...

Prepare and service guest rooms to Fairmonts exacting luxury standardsEnsure impeccable cleanliness and presentation of bedrooms bathrooms and amenitiesReplenish linens towels and guest supplies with care and consistencyReport maintenance issues promptly ensuring rooms remain in perfect conditionHan...

Deliver a warm polished and personalised welcome embodying Fairmonts luxury service philosophyProvide expert recommendations on dining activities transportation and local attractions tailored to guest preferencesCoordinate reservations transportation and bespoke experiences with precision and effici...

Deliver a refined welcoming and polished arrival experience that embodies Fairmonts luxury standardsSupervise daily Front Office operations ensuring smooth checkins checkouts and lobby flowSupport the Front Office Manager in leading coaching and developing the reception teamMaintain a strong visible...

Supervise the housekeeping team on assigned floors ensuring all rooms and public areas meet Fairmonts luxury standardsConduct detailed inspections of guest rooms corridors and service areas to guarantee flawless cleanliness and presentationSupport the Housekeeping Manager in coordinating daily opera...

Supervise the Public Area team ensuring all guestfacing spaces meet Fairmonts luxury cleanliness and presentation standardsConduct detailed inspections of lobbies corridors restrooms spa areas and public lounges to guarantee flawless appearanceSupport the Housekeeping Manager in coordinating daily s...

 Set up and maintain the bar area according to standards and proceduresProvide excellent guest service including warm greetings personalised attention and prompt order-takingPrepare and serve drinks and snacks efficiently ensuring proper temperature and qualityCreate new beverages and cocktails upse...

 Set up and maintain the bar area according to standards and proceduresProvide excellent guest service including warm greetings personalised attention and prompt order-takingPrepare and serve drinks and snacks efficiently ensuring proper temperature and qualityCreate new beverages and cocktails upse...

 Set up and maintain the bar area according to standards and proceduresProvide excellent guest service including warm greetings personalised attention and prompt order-takingPrepare and serve drinks and snacks efficiently ensuring proper temperature and qualityCreate new beverages and cocktails upse...

 Set up and maintain the bar area according to standards and proceduresProvide excellent guest service including warm greetings personalised attention and prompt order-takingPrepare and serve drinks and snacks efficiently ensuring proper temperature and qualityCreate new beverages and cocktails upse...

Handle all incoming calls promptly professionally and in accordance with brand standards.Direct calls to the appropriate departments or colleagues with accuracy and efficiency.Manage wakeup calls guest messages and voicemail services.Respond to guest enquiries with courtesy product knowledge and a s...

Oversee daily spa operations with a focus on Fairmonts luxury service standards ensuring every treatment reflects the brands global reputation for excellence.Supervise and mentor the therapist team fostering a culture of professional growth mutual respect and Heartist empowerment.Lead continuous tra...

Lead the pre-opening planning and set-up of the Rooms Division including Front Office Housekeeping Guest Relations Concierge and related functionsChampion Fairmonts luxury service culture from pre-opening through launch embedding brand standards service rituals and guest experience frameworksSupport...

Contribute to the overall hotel strategy including annual marketing planning and budgeting working closely with Marketing Sales Revenue PR and F&B teamsDevelop and manage annual and quarterly digital and e-commerce plans and budgets across direct and indirect channelsIdentify market trends insights...

Are you ready to take the next step in your hospitality careerJoin our dynamic team at Cottons Hotel & Spa a 4-star Hotel renowned for exceptional service and our award-winning one-rosette restaurant.Were looking for an Assistant Food & Beverage Manager to join our team and help oversee all F&B oper...

Are you ready to take the next step in your hospitality careerJoin our dynamic team at Cottons Hotel & Spa a 4-star Hotel renowned for exceptional service and our award-winning one-rosette restaurant.Were looking for an Assistant Food & Beverage Manager to join our team and help oversee all F&B oper...