Room Attendant

AccorHotel

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profile Job Location:

Knutsford - UK

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Prepare and service guest rooms to Fairmonts exacting luxury standards
  • Ensure impeccable cleanliness and presentation of bedrooms bathrooms and amenities
  • Replenish linens towels and guest supplies with care and consistency
  • Report maintenance issues promptly ensuring rooms remain in perfect condition
  • Handle guest belongings and privacy with the utmost respect and discretion
  • Support VIP room preparations ensuring personalised touches and flawless presentation
  • Maintain housekeeping trolleys and storage areas in a clean organised and fully stocked state
  • Respond to guest requests with warmth professionalism and a guestfirst mindset
  • Collaborate with Floor Supervisors Housekeeping and Front Office to ensure timely room readiness
  • Follow all cleaning procedures including deepcleaning schedules and brand standards
  • Ensure compliance with health safety and hygiene regulations including COSHH and manual handling
  • Participate in daily briefings and training sessions to stay aligned with service expectations
  • Support lostandfound procedures with accuracy and confidentiality
  • Contribute to a positive respectful and teamfocused working environment
  • Uphold Fairmont grooming communication and service standards at all times

Qualifications :

  • 1 year of housekeeping or cleaning experience ideally within a luxury hotel environment
  • Strong attention to detail and pride in delivering exceptional standards
  • Understanding of cleaning procedures hygiene standards and room presentation
  • Knowledge of UK health & safety regulations including COSHH (training can be provided)
  • Ability to work independently and as part of a team
  • Good timemanagement skills and the ability to prioritise tasks
  • Professional courteous and guestfocused attitude
  • Physical ability to meet the demands of the role including manual handling
  • A passion for luxury hospitality and creating memorable guest experiences

Additional Information :

What is in it for you

  • Exclusive Discounts:
    • Fairmont Cheshire The Mere Spa and Golf discount
    • Fairmont Raffles and Accor Hotels (friends and family rates are included)
    • 20% off food and beverage in on-site restaurants
  • Colleague restaurant
  • Being part of The Mere Team our culture is unique!
  • You will benefit from training and development opportunities
  • Competitive salary and benefits including pension
  • 28 days of holiday including public holidays
  • 1-5 days service award based on length of service
  • Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
  • And last but not least you will get to work with a team of EXTRAORDINARY people

Remote Work :

No


Employment Type :

Full-time

Prepare and service guest rooms to Fairmonts exacting luxury standardsEnsure impeccable cleanliness and presentation of bedrooms bathrooms and amenitiesReplenish linens towels and guest supplies with care and consistencyReport maintenance issues promptly ensuring rooms remain in perfect conditionHan...
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Key Skills

  • Time Management
  • Customer Service
  • Hotel Experience
  • Taleo
  • Hospitality Experience
  • Industrial Cleaning
  • Laundry
  • Guest Relations Experience
  • Host/Hostess Experience
  • Cleaning Experience
  • Custodial Experience
  • Commercial Cleaning

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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