Sutherland

AIOps Architect to lead the design and implementation of an AIbased observability and correlation engine using Selector AI. Architect solutions that enhance system reliability automate incident management and enable proactive IT operations through advanced machine learning ( More...

Preferred Skills:Skilled in two of following technologies Storage (NAS SAN) Virtualization (VMWare HyperV) Enterprise Backup Unix / Linux Server Windows Server TCP/IP Networking Responsibilities and Duties: You will provide indepth technical support to customers and fie More...

Respond to customer inquiries via phone chat and emailAccurately document all customer interactions and case details in the CRM systemFollow communication procedures guidelines and policies.Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer More...

in this role get to:Administer various employee benefits programsManage various projects within the area of benefits and insuranceMaintain employee benefits filing systems and ensure benefits changes are entered appropriately in the payroll system for payroll deductionAssist employees More...

Spotify is a leading music streaming service provider with over 422 million monthly active users as of 2022. It offers digital copyright restricted recorded music and podcasts including more than 82 million songs. As a freemium service basic features are free with advertisements and l More...

Sutherland is seeking a motivated and passionate person to join us as a  Auto Banking Customer Service Associate. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us More...

About the role: This is an onsite position in Pittsford NYM/F only 9am to 5:30pm No WeekendIn this role you will manage a portfolio of enterpriselevel corporations and proprietorships focusing on cultivating strong longterm client relationships while driving measurable business grow More...

Sutherland is seeking a motivated and passionate person to join us as a  Auto Banking Customer Service Associate. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us More...

Are you an excellent verbal and written communicator and a great listener Do you thrive on a team thats focused on finding the best solutions for customers Can you remain kind and supportive when customers share their concerns about their loan Do you have prior collections sales or&#x More...

Responsibilities:Oversee and maintain accountability for Key Performance Indicator (KPI) performance across all aspects of the account.Develop and implement strategic staffing and capacity planning initiatives to ensure optimal resource allocation.Design and execute comprehensive trai More...

Responsibilities:1. Managing Cluster/Community PerformanceComplete weekly coaching sessions and call audits.Complete weekly huddles and come up with Team strategy to achieve operational goals.Partner with Operations Manager on Continuous Improvement activities training and action plan More...

You are expected to:Supervise/Observe training delivery in class.Guide/Coach trainers on technical softskills related aspects.Assess/Analyze/Monitor KPI performance for waves.Create effective action plans for improvements in training results.Supervise observe and coach the nesting lea More...

Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.Influence the Lives of Others: Coach and mentor Consult More...

The Associate Professional Facilities handle the delivery of key Facilities functions such as site upkeep and maintenance including equipment.AssociateFacilities in this role get to:Work with the Property Management Group: Vendors and staff to achieve facilities goals and objecti More...

Sutherland is seeking a motivated and passionate person to join us as an Insurance Customer Care Benefits Advisor . We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to h More...

This position will provide the review of invoices/disbursements and determine if payment can be granted to parents/providers for The Scholarship Programs. This position will provide support for the Purchase Assistance Request Program to ensure that requests are processed in a timely m More...

Ready to rock the customer service world Heres your backstage pass to becoming a Spotify Support Superstar:Drop beats of wisdom via chat  to our awesome usersBecome the goto guru for How to and FAQ questions turning confusion into crystalclear melodiesUnscramble account and paym More...

The Inside Sales Executive will play a pivotal role in generating pipeline opportunities qualifying leads and supporting deal progression within the Business Development (BD) function. Working in close collaboration with marketing solution teams and delivery leadership this role requi More...

The HR Advisor will address employee inquiries support GDPR compliance and coordinate immigration and relocation processes for employees across Europe. This role will serve as a primary point of contact for HRrelated matters collaborating with regional stakeholders to ensure a positiv More...

The Payroll Specialist manages prepayroll tasks and ensures full compliance with European labor regulations. The role requires maintaining accurate payroll records handling exception processing and supporting forecasting and analytics. Additionally this role will involve collaboration More...