Sutherland

In the Role you get:- Hands on experience in ReactJS ExpressJS NodeJS - 3-5 years of technical experience in full stack development- Hands-on experience in ReactJS- Hands-on experience with scripting languages in the back end (NodeJS Python Golang etc).- Hands-on experience deliv المزيد...

We are looking for a proactive and detail-oriented AI OPS Engineer to support the deployment monitoring and maintenance of AI/ML models in production. Reporting to the AI Developer this role will focus on MLOps practices including model versioning CI/CD observability and performance o المزيد...

Responsibilities:Directs administers and controls the day-to-day operations and activities in an assigned area to deliver KPIs.Sales order & Claims creationMaintenance of customer portalCustomer query handling related to TAT or amendments to orders   Disputes / Issu المزيد...

Be the primary point of contact for our Business-to-Business customers through Voice Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent المزيد...

We are seeking a technically skilled and delivery-focused AI Manager (L5) to lead the development and implementation of AI solutions under the guidance of the AI Architect. This role will manage cross-functional teams of AI developers data scientists and MLOps engineers to build scala المزيد...

Job Title: Customer Support AssociateRoles and Responsibilities:Be the primary point of contact for our Business-to-Business customers through Voice Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership المزيد...

Sutherland is seeking a reliable and detail-oriented person to join us as an onsite Inventory Logistics Specialist at our Jefferson Rd location in Rochester NY. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are con المزيد...

We are seeking an experienced AIML Subject Matter Expert (SME) to lead and support the development implementation and optimization of AI/ML-driven solutions. The ideal candidate will have deep expertise in artificial intelligence and machine learning with a strong ability to collabora المزيد...

As a Business Analyst for Gen AI you will play a crucial role in bridging the gap between business needs and technological solutions. You will work with cross-functional teams to identify opportunities where artificial intelligence and data-driven insights can enhance business process المزيد...

Job Title: Customer Service ConsultantRoles and Responsibilities:Be the primary point of contact for our Business-to-Business customers through Voice Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership المزيد...

Team Managers in this role get to: Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administ المزيد...

Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.Influence the Lives of Others: Coach and mentor Consult المزيد...

Be the primary point of contact for our Business-to-Business customers through Voice.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent customer service المزيد...

We are seeking a skilled and experienced Machine Learning Engineer specialized in Natural Language Processing (NLP) and Computer Vision to join our team. The ideal candidate should have a strong foundation in ML and AI principles coupled with a proven track record of developing and de المزيد...

We are hiring a quality-focused AI Tester to design and execute validation frameworks for AI models and systems. Reporting to the AI Manager this role ensures that AI solutions meet accuracy performance reliability and ethical compliance benchmarks before production deployment.Key Res المزيد...

Resolves Customer issues questions concerns with effective clear and professional written and oral communication.Provides prompt and efficient service to Vendors including the appropriate escalation of Vendors issues.Builds Platform and business knowledge to better serve VendorsMainta المزيد...

Large e-Commerce Furniture Marketplace seeking candidate that will act as a liaison provide services information answer questions and resolve any emerging problems that our clients accounts might face with accuracy and efficiency. Candidate should be genuinely excited to help clients. المزيد...

The Collections Associate is responsible for interfacing with customers via Telephone/Emails/Chat assist customers effectively with high level of customer service to reduce delinquent accounts. Respond to customer requests and queries regarding service product and account information. المزيد...

Large e-Commerce Furniture Marketplace seeking candidate that will act as a liaison provide services information answer questions and resolve any emerging problems that our clients accounts might face with accuracy and efficiency. Candidate should be genuinely excited to help clients. المزيد...

As a Spotify Support Superstar youll be the voice behind the music ensuring top-tier support for users. Your key responsibilities will include: Assisting users via email and web messaging with their inquiries and concerns Resolving account and payment&#xa المزيد...