Spotify Customer Service Expert with Polish and English Remote Candidates must be based in Bulgaria
Spotify Customer Service Expert with Polish and English Remote Candidates must be based in Bulgaria
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Ready to rock the customer service world Heres your backstage pass to becoming a Spotify Support Superstar:
Drop beats of wisdom via chat to our awesome users
Become the goto guru for How to and FAQ questions turning confusion into crystalclear melodies
Unscramble account and payment puzzles like a pro DJ keeping our users playlists pumping
Crank up the volume on your troubleshooting skills finetuning the Spotify experience for everyone
All support is nonvoice no phone calls only chat.
Qualifications :
Ready to join our charttopping support team Heres what you need to hit all the right notes:
Polish language skills (C1 level) fluent and clear in writing
Based in Bulgaria (or ready to relocate)
English proficiency (B2 or above) to collaborate in a global team
A valid EU work permit
Flexibility to groove on different shifts including weekends (because music never sleeps!
Previous customer service experience is a plus
A communication style smoother than a jazz saxophone solo
A positive attitude that could cheer up even the grumpiest metalhead
The ability to explain things simply and clearly like a catchy hook
A rockstar cando mindset
Additional Information :
This gig comes with perks:
Longterm job security with a permanent contract
Additional health insurance and life insurance
21 days of paid annual leave
Food vouchers
Clear career path within the company
Work from home after initial training in our modern Sofia office
Competitive salary
Worldclass onthejob training
More awesome extras:
Fully digital employee services via eSignature
Employee assistance program (incl. 24/7 psychological support)
Discounts portal with 20 exclusive offers
Employee referral and rewards program
Multisport card partially covered by the company
Access to certification training and learning portals
Regular team events wellness initiatives & CSR activities
Gifts for birth or adoption
Global company knowhow in a supportive inclusive team
If youve got the language the attitude and the passion we cant wait to hear your rhythm. Apply now and join the Spotify customer experience tour!
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
