Sutherland

Large e-Commerce Furniture Marketplace seeking candidate that will act as a liaison provide services information answer questions and resolve any emerging problems that our clients accounts might face with accuracy and efficiency. Candidate should be genuinely excited to help clients. More...

The Collections Associate is responsible for interfacing with customers via Telephone/Emails/Chat assist customers effectively with high level of customer service to reduce delinquent accounts. Respond to customer requests and queries regarding service product and account information. More...

Large e-Commerce Furniture Marketplace seeking candidate that will act as a liaison provide services information answer questions and resolve any emerging problems that our clients accounts might face with accuracy and efficiency. Candidate should be genuinely excited to help clients. More...

As a Spotify Support Superstar youll be the voice behind the music ensuring top-tier support for users. Your key responsibilities will include: Assisting users via email and web messaging with their inquiries and concerns Resolving account and payment&#xa More...

As a Spotify Support Superstar youll be the voice behind the music ensuring top-tier support for users. Your key responsibilities will include: Assisting users via email and web messaging with their inquiries and concerns Resolving account and payment&#xa More...

Handle travel-related service requests through inbound/outbound voice communication.Assist with flight cancellations fare recalculations and itinerary modifications based on customer needs.Review and verify passenger and ticketing information to ensure accuracy and compliance with air More...

Be the primary point of contact for our Business-to-Business customers through Voice.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent customer service More...

Team Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration More...

Sutherland is now hiring individuals who are passionate to start/ build their career in the BPO Industry. Job Title: Sr AssociateRole & Responsibilities:1. Reviewing and analyzing claim form 1500 to ensure accurate billing information2. Utilizing coding tools like CCI and McK More...

As member of the team You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and response time quality and customer satisfaction). This role interacts with client team members employers  e More...

Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent More...

Sutherland is seeking an attentive and goal-oriented person to join us as a Workforce Scheduler. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to wo More...

Team Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration More...

Sr. Associates in this role get to: Be the expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against plann More...

Key Responsibilities:Lead the migration from Tableau on-premises to Tableau Cloud ensuring minimal disruption to business operations.Advise on best practices for migration including data security performance optimization and scalability.Advise in organizing Tableau assets in line with More...

Sutherland is now hiring individuals who are passionate to start/ build their career in the BPO Industry.  Job Title: Sr AssociateRole & Responsibilities:1. Reviewing and analyzing claim form 1500 to ensure accurate billing information2. Utilizing coding tools like CCI and Mc More...

Sutherland Global is looking for a Senior PL/SQL Developer who will help build and maintain the database technologies that enable millions of Americans to connect and converse with information and one another. You will work in a complex fast-paced and highly elastic environment that p More...

 Minimum 7 years of experience    Strong design analysis development and implementation hands-on experience in fusion middleware integration on-premise 11g & 12c products such as Oracle SOA and ESB Mediator OSB Java - POJO Spring Framework Adapters PL/SQL JDeve More...

Overview At Sutherland Global were redefining customer experiences through innovative technology and digital transformation. As a Software Development Manager you will lead a talented team of engineers to design develop and maintain cutting-edge microservices that power our clien More...

The associate will handle queries relating to products and services over live chat and emails.The associate will be responsible for timely and accurate support to customers with a strong focus on high standards for the role.Demonstrates end-to-end ownership of every interaction couple More...