Sutherland

 Design deploy and maintain AWS cloud infrastructure.Manage AWS services such as EC2 S3 RDS VPC IAM Lambda CloudWatch and Route 53.Implement Infrastructure as Code (IaC) using Terraform or CloudFormation.Build and maintain CI/CD pipelines for automated deployments.Monitor system perfo

 Design deploy and maintain AWS cloud infrastructure.Manage AWS services such as EC2 S3 RDS VPC IAM Lambda CloudWatch and Route 53.Implement Infrastructure as Code (IaC) using Terraform or CloudFormation.Build and maintain CI/CD pipelines for automated deployments.Monitor system perfo

Operations Manager for Sales in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.Impact the bottom line: Produce solid and effective strategies based on accurate and

Operations Manager for Sales in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.Impact the bottom line: Produce solid and effective strategies based on accurate and

Sutherland is seeking an analytical and attentive person to join us as an Insurance Transaction Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we

Sutherland is seeking an analytical and attentive person to join us as an Insurance Transaction Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we

Position: Customer Service Representative English Speakers Were Hiring: Customer Service Representatives (Chat Account) B2 English level Brand-new launching account Fast-track career growth with excellent promotion opportunities for the first wave of hires 13000 EGP net salary Morni

Position: Customer Service Representative English Speakers Were Hiring: Customer Service Representatives (Chat Account) B2 English level Brand-new launching account Fast-track career growth with excellent promotion opportunities for the first wave of hires 13000 EGP net salary Morni

Managers in this role get to:Lead with Impact: Drive daily sales operations by setting clear goals tracking team performance and achieving outstanding results.Coach and Develop: Empower team members through training mentoring and skill development to help them excel and grow.Monitor P

Managers in this role get to:Lead with Impact: Drive daily sales operations by setting clear goals tracking team performance and achieving outstanding results.Coach and Develop: Empower team members through training mentoring and skill development to help them excel and grow.Monitor P

Key Responsibilities:Quality Monitoring & EvaluationConduct regular audits of customer interactions including calls chats emails and other support channels.Evaluate agent performance against established quality standards scorecards and client requirements.Identify trends gaps and oppo

Key Responsibilities:Quality Monitoring & EvaluationConduct regular audits of customer interactions including calls chats emails and other support channels.Evaluate agent performance against established quality standards scorecards and client requirements.Identify trends gaps and oppo

HR Manager (HRBP) in this role get to: Maintain and understand the pulse of the site and/or programs. Partner with the with the Business & Functional stakeholders: To establish and execute HR strategies that drive business performance.Drive operational excellence in key HR practices:

HR Manager (HRBP) in this role get to: Maintain and understand the pulse of the site and/or programs. Partner with the with the Business & Functional stakeholders: To establish and execute HR strategies that drive business performance.Drive operational excellence in key HR practices:

Key ResponsibilitiesForecasting & Capacity PlanningDevelop short-term and long-term volume forecasts using historical trends and business projections.Analyze staffing requirements and recommend hiring plans based on forecasted demand.Support operational planning activities and capacit

Key ResponsibilitiesForecasting & Capacity PlanningDevelop short-term and long-term volume forecasts using historical trends and business projections.Analyze staffing requirements and recommend hiring plans based on forecasted demand.Support operational planning activities and capacit

Deskside SupportProject Scope of Work Providing Desktop L2 resources with 4 to 5 years of experience to Sutherland in a Time & Material engagement where Sutherland will utilize the resources for performing specific activities.The scope of services for the GTI Operations (L1 level) res

Deskside SupportProject Scope of Work Providing Desktop L2 resources with 4 to 5 years of experience to Sutherland in a Time & Material engagement where Sutherland will utilize the resources for performing specific activities.The scope of services for the GTI Operations (L1 level) res

 As a  Bilingual Customer Service Representative you will provide inbound customer care primarily over the phone and email. Youll bring your expertise in streaming support to deliver exceptional customer service and solutions to resolve billing issues troubleshoot errors and concerns

 As a  Bilingual Customer Service Representative you will provide inbound customer care primarily over the phone and email. Youll bring your expertise in streaming support to deliver exceptional customer service and solutions to resolve billing issues troubleshoot errors and concerns

We are seeking a Director of Service Delivery Management to join our team in Bengaluru India. This critical leadership role is responsible for overseeing and optimizing our service delivery operations ensuring high-level customer satisfaction and driving continuous improvement across

We are seeking a Director of Service Delivery Management to join our team in Bengaluru India. This critical leadership role is responsible for overseeing and optimizing our service delivery operations ensuring high-level customer satisfaction and driving continuous improvement across

Sutherland is seeking a reliable and detail-oriented person to join us as an IT Specialist/Help Desk professional. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us suc

Sutherland is seeking a reliable and detail-oriented person to join us as an IT Specialist/Help Desk professional. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us suc

We are looking for a Customer Service Representative with strong English skills to deliver a positive and efficient customer this role you will handle customer interactions resolve inquiries and provide timely support while maintaining professionalism and accuracy.Main Responsibiliti

We are looking for a Customer Service Representative with strong English skills to deliver a positive and efficient customer this role you will handle customer interactions resolve inquiries and provide timely support while maintaining professionalism and accuracy.Main Responsibiliti

The Senior Business Analyst FP&A Insights & Analytics plays a critical role in transforming financial data into actionable business insights. This role focuses on optimizing planning forecasting and reporting processes and developing advanced analytics solutions through Power BI and o

The Senior Business Analyst FP&A Insights & Analytics plays a critical role in transforming financial data into actionable business insights. This role focuses on optimizing planning forecasting and reporting processes and developing advanced analytics solutions through Power BI and o

As a Team Manager Insurance youll play a key leadership role in ensuring quality service delivery and operational excellence for our insurance claims support program.What Youll DoEstablish and maintain communication with clients and/or team members; understand their needs resolve iss

As a Team Manager Insurance youll play a key leadership role in ensuring quality service delivery and operational excellence for our insurance claims support program.What Youll DoEstablish and maintain communication with clients and/or team members; understand their needs resolve iss

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Bulgaria region with emphasis in the Sofia area. If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from you! (Note th

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Bulgaria region with emphasis in the Sofia area. If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from you! (Note th

In the Role you get: - Support the team: Work to resolve software development or testing or other technology area assigned to create maintain support and implement projects. - Set the path to success: Work with product owners and business stakeholders to understand product requirement

In the Role you get: - Support the team: Work to resolve software development or testing or other technology area assigned to create maintain support and implement projects. - Set the path to success: Work with product owners and business stakeholders to understand product requirement

We are seeking a Director of Service Delivery Management to join our team in Bengaluru India. This critical leadership role is responsible for overseeing and optimizing our service delivery operations ensuring high-level customer satisfaction and driving continuous improvement across

We are seeking a Director of Service Delivery Management to join our team in Bengaluru India. This critical leadership role is responsible for overseeing and optimizing our service delivery operations ensuring high-level customer satisfaction and driving continuous improvement across

Sutherland is looking for a 5 years experienced Performance Test Engineer who will be responsible for assessing the performance scalability and reliability of software applications by designing and executing performance tests. Roles and ResponsibilitiesDesign and Develop Jmeter script

Sutherland is looking for a 5 years experienced Performance Test Engineer who will be responsible for assessing the performance scalability and reliability of software applications by designing and executing performance tests. Roles and ResponsibilitiesDesign and Develop Jmeter script

El Asistente de Nómina brinda apoyo al equipo de Nómina en las actividades operativas del proceso contribuyendo a que la información se gestione de manera oportuna y precisa. Su principal objetivo es apoyar la operación diaria aliviar la carga de trabajo del equipo y garantizar que la

El Asistente de Nómina brinda apoyo al equipo de Nómina en las actividades operativas del proceso contribuyendo a que la información se gestione de manera oportuna y precisa. Su principal objetivo es apoyar la operación diaria aliviar la carga de trabajo del equipo y garantizar que la