Sutherland

Cloud Security PrimaryOwn cloud security posture management (CSPM) across GCP and AWS continuous assessment misconfiguration detection and remediation tracking.Design and enforce IAM policies service account hygiene least-privilege access controls and workload identity across multi-

Cloud Security PrimaryOwn cloud security posture management (CSPM) across GCP and AWS continuous assessment misconfiguration detection and remediation tracking.Design and enforce IAM policies service account hygiene least-privilege access controls and workload identity across multi-

Roles & Responsibilities:Lead the architecture and implementation of complex cloud solutions.Drive automation optimization and best practices across cloud environments.Mentor junior engineers and provide technical leadership.Collaborate with cross-functional teams to deliver scalable

Roles & Responsibilities:Lead the architecture and implementation of complex cloud solutions.Drive automation optimization and best practices across cloud environments.Mentor junior engineers and provide technical leadership.Collaborate with cross-functional teams to deliver scalable

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective delive

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective delive

Sutherland is seeking a strategic-thinking and dynamic person to join us as a Legal Manager overseeing the Saudi Arabia Dubai & Egypt regions for the organization. This position will manage legal affairs for the company in contract drafting review and negotiation general legal support

Sutherland is seeking a strategic-thinking and dynamic person to join us as a Legal Manager overseeing the Saudi Arabia Dubai & Egypt regions for the organization. This position will manage legal affairs for the company in contract drafting review and negotiation general legal support

About the RoleConnect is one of the premier and fastest selling products at Sutherland providing a full omni-channel Contact Center as a Service solution for our clients. We are looking for an experienced Sr. Product Delivery Manager to join our growing team and drive the delivery of

About the RoleConnect is one of the premier and fastest selling products at Sutherland providing a full omni-channel Contact Center as a Service solution for our clients. We are looking for an experienced Sr. Product Delivery Manager to join our growing team and drive the delivery of

Cosa faraiSarai contattato/a dai clienti tramite chat per fornire informazioni e assistenza relative ai prodotti alle loro funzionalità e alle diverse fasi del loro ciclo di vita.Gestirai le richieste attraverso chat e canali di comunicazione scritti fornendo risposte chiare precise

Cosa faraiSarai contattato/a dai clienti tramite chat per fornire informazioni e assistenza relative ai prodotti alle loro funzionalità e alle diverse fasi del loro ciclo di vita.Gestirai le richieste attraverso chat e canali di comunicazione scritti fornendo risposte chiare precise

Cosa faraiSarai contattato/a dai clienti tramite chat per fornire informazioni e assistenza relative ai prodotti alle loro funzionalità e alle diverse fasi del loro ciclo di vita.Gestirai le richieste attraverso chat e canali di comunicazione scritti fornendo risposte chiare precise

Cosa faraiSarai contattato/a dai clienti tramite chat per fornire informazioni e assistenza relative ai prodotti alle loro funzionalità e alle diverse fasi del loro ciclo di vita.Gestirai le richieste attraverso chat e canali di comunicazione scritti fornendo risposte chiare precise

Builds and deploys AI agents that execute regulated and semi-regulated processes on AWS Bedrock and owns the document-processing pipelines that feed structured data into those agent workflows replacing manual steps without introducing RPA-style brittle automation.Key Responsibilities

Builds and deploys AI agents that execute regulated and semi-regulated processes on AWS Bedrock and owns the document-processing pipelines that feed structured data into those agent workflows replacing manual steps without introducing RPA-style brittle automation.Key Responsibilities

Role SummaryA Quality Analyst Email Abuse within the Trust & Safety team will be responsible for ensuring the accuracy consistency and effectiveness of decisions made while identifying and addressing abusive fraudulent and malicious email activity.The role involves conducting regular

Role SummaryA Quality Analyst Email Abuse within the Trust & Safety team will be responsible for ensuring the accuracy consistency and effectiveness of decisions made while identifying and addressing abusive fraudulent and malicious email activity.The role involves conducting regular

Lead a team of analysts managing email operations spam/abuse mitigation and Trust & Safety workflows ensuring operational excellence in a 24x7 environment.Key Responsibilities:Oversee daily operations ensuring SLA productivity and quality targets are consistently metSupervise coach an

Lead a team of analysts managing email operations spam/abuse mitigation and Trust & Safety workflows ensuring operational excellence in a 24x7 environment.Key Responsibilities:Oversee daily operations ensuring SLA productivity and quality targets are consistently metSupervise coach an

Role SummaryProvisions and operates the AWS environment underpinning all agent services VPC Fargate clusters messaging (SNS/SQS) storage (DynamoDB S3) and monitoring while supporting cross-cloud calls to Azure AI services.Key ResponsibilitiesStand up and maintain the internal-access

Role SummaryProvisions and operates the AWS environment underpinning all agent services VPC Fargate clusters messaging (SNS/SQS) storage (DynamoDB S3) and monitoring while supporting cross-cloud calls to Azure AI services.Key ResponsibilitiesStand up and maintain the internal-access

Role Summary:The Subject Matter Expert (SME) Mail Operations will serve as a technical and operational expert supporting email operations spam/abuse mitigation and Trust & Safety workflows. The role will be responsible for handling complex and escalated cases providing subject matter

Role Summary:The Subject Matter Expert (SME) Mail Operations will serve as a technical and operational expert supporting email operations spam/abuse mitigation and Trust & Safety workflows. The role will be responsible for handling complex and escalated cases providing subject matter

Role SummaryOwns technical testing of agent outputs accuracy turnaround-time impact and regression testing as agents are iterated feeding the accuracy and completion-time KPIs tracked at the programme level.Key ResponsibilitiesBuild test suites validating agent outputs against golde

Role SummaryOwns technical testing of agent outputs accuracy turnaround-time impact and regression testing as agents are iterated feeding the accuracy and completion-time KPIs tracked at the programme level.Key ResponsibilitiesBuild test suites validating agent outputs against golde

Owns the end-to-end technical architecture across all workstreams. Acts as the single point of architectural authority ensuring solutions are consistent secure and scalable across AWS and Microsoft-based environments and arbitrates trade-offs between teams working on parallel builds.K

Owns the end-to-end technical architecture across all workstreams. Acts as the single point of architectural authority ensuring solutions are consistent secure and scalable across AWS and Microsoft-based environments and arbitrates trade-offs between teams working on parallel builds.K

Were looking for a highly driven Technical Project Manager who can bridge the gap between business engineering architecture and delivery. This role is ideal for someone who understands software development cloud platforms AI/GenAI solutions and modern engineering practices while leadi

Were looking for a highly driven Technical Project Manager who can bridge the gap between business engineering architecture and delivery. This role is ideal for someone who understands software development cloud platforms AI/GenAI solutions and modern engineering practices while leadi

We are looking for an experienced Power BI / Fabric Manager to lead the design development and delivery of Sutherland Enterprise BI Projects. The role involves managing a team defining BI strategy and ensuring high-quality dashboards and data models to support business decision-making

We are looking for an experienced Power BI / Fabric Manager to lead the design development and delivery of Sutherland Enterprise BI Projects. The role involves managing a team defining BI strategy and ensuring high-quality dashboards and data models to support business decision-making

Finance & Accounting (F&A) team in the Order-to-Cash (O2C) process. The role involves managing customer (global) Billing Collections and Order Entry to ensure timely and accurate cash flow for the organization.Process customer orders invoices and payments accurately in ERP/financial s

Finance & Accounting (F&A) team in the Order-to-Cash (O2C) process. The role involves managing customer (global) Billing Collections and Order Entry to ensure timely and accurate cash flow for the organization.Process customer orders invoices and payments accurately in ERP/financial s

As a Customer Support Representative you will be the first point of contact for our customers providing professional and timely assistance while ensuring their needs are handled with care and efficiency.Qualifications : Graduated military service is finishedfluency in the english lan

As a Customer Support Representative you will be the first point of contact for our customers providing professional and timely assistance while ensuring their needs are handled with care and efficiency.Qualifications : Graduated military service is finishedfluency in the english lan

Were launching Account Wave 0 and looking for Spanish-speaking Customer Service Specialists to join our New Cairo team on a full-time on-site basis.Fresh graduates and dropouts are welcome to apply!What youll do:Handle customer interactions with efficiency and empathyDeliver tailored

Were launching Account Wave 0 and looking for Spanish-speaking Customer Service Specialists to join our New Cairo team on a full-time on-site basis.Fresh graduates and dropouts are welcome to apply!What youll do:Handle customer interactions with efficiency and empathyDeliver tailored

Ramadan KareemRole Description:We are hiring a Sales Representatives to handle customer inquiries and provide exceptional service.Work Schedule:5 working days and 2 days offRotational shifts (Morning Night and Overnight) and Rotational days offWhat We Offer:Salary starting 28k includi

Ramadan KareemRole Description:We are hiring a Sales Representatives to handle customer inquiries and provide exceptional service.Work Schedule:5 working days and 2 days offRotational shifts (Morning Night and Overnight) and Rotational days offWhat We Offer:Salary starting 28k includi