Team Lead Customer Care Jobs in Portugal

We are looking for a Contact Centre Supervisor / Team Leader to oversee and coordinate first-line support operations within an outsourced service environment. This role is responsible for monitoring team performance ensuring compliance with operational procedures and service levels and providing day...

Procuramos um/a Team Leader de Telesales dinâmico/a e orientado/a para resultados para integrar o nosso escritório em Lisboa e liderar uma pequena equipa de Telesales com elevado foco na eficiência e performance.A equipa tem um papel essencial no suporte à força de vendas: na ausência dos comerciais...

We are looking for a Team Leader / Service Delivery Manager to lead a team of network security specialists and ensure the quality continuity and ongoing improvement of services delivered to clients. This role combines team leadership project coordination and operational oversight of incidents and se...

About the roleWe are recruiting English-speaking Customer Care Specialists in Lisbon to answer written enquiries across chat and email. Customers reach us when they need help with orders accounts billing questions or technical issues and your written replies often make the difference between a satis...

About the roleAs a Customer Care Specialist in Porto you will deliver high-quality email and chat support to international customers. Your written replies need to be accurate friendly and easy to act on so you will take care over structure clarity and tone in every message.You will investigate each...

About the roleThe Retention & Customer Care Advisor role in Lisbon focuses on customers who are thinking about cancelling their service or changing their plan. These conversations are important and they require empathy as well as sound judgement. You will listen to what is driving the customers deci...

Spreek je Vlaams en Engels Jouw volgende carrièrekans wacht in Lissabon! Ben je klaar voor een nieuwe professionele uitdaging in Portugal We zoeken een Vlaams- en Engelstalige Teamleiderom een internationaal team in Lissabon te versterken. Functiegegevens Locatie: Lissabon PortugalWerkmodel: Op loca...

ClienteA Pharmaplanet é um laboratório farmacêutico e também uma empresa que presta serviços especializados em áreas científicas e comerciais.Procuramos um profissional para desempenhar a função de Customer Care Assistant numa empresa especializada na comercialização e distribuição de dispositivos m...

Location: Lisbon PortugalWork Model: On-siteSchedule: Rotating shifts 40 hours per week About the RoleWe are looking for an Italian & English-speaking Customer Service Representative to join an international team in Lisbon. You will be the first point of contact for customers of a leading digital fi...

Location: Porto PortugalWork Model: On-siteSchedule: Monday to Saturday with shifts scheduled between 07:00 and 19:00 About the Role Are you fluent in French and enjoy helping customers We are looking for a French-speaking Customer Support Representative to join a telecommunications project in Porto...

O teu dia-a-diaCoordeno o fluxo de trabalho da equipa estando visível e disponível para apoiar na gestão dos desafios do dia-a-dia da área;Garanto a informação e atualização das equipas sobre todos os procedimentos processos e tarefas inerentes à operação;Contribuo com feedback para o processo de ED...

B-Parts is building a trusted global eCommerce brand for used auto parts making it effortless to search and buy original parts. Every day we help hundreds of repair shops and customers find the best solutions for their vehicles.With a diverse and talented team we foster an empowering environment whe...

We are seeking an experienced Team Lead to head our Roadside 24/7 Cockpit Team of 15 to 20 Coordinators. The cockpit is the central control layer of our follow-the-sun roadside model: it monitors live assistance cases and partner performance in real time across our Corporate Countries (FR IT BENELUX...

Dutch-Speaking Team Leader Customer Experience Job Description We are seeking a Dutch-speaking Team Leader to join a global customer experience team.This is an excellent opportunity for an experienced customer service professional ready to take ownership of a team drive performance and foster a posi...

French-Speaking Customer Support Representative Location: Lisbon Portugal We are currently looking for French-speaking Customer Support Representatives to join international customer service projects in Portugal. Your Responsibilities Provide professional customer support in French via phone email a...

Dutch/Flemish-Speaking Customer Care Specialist Automotive Job Description We are seeking Dutch/Flemish-speaking Customer Care Specialists to join an automotive after-sales project based in Lisbon Portugal.In this role you will support customers across European markets with general inquiries vehicle...

Lisbon Portugal On-site Full-Time Monday to Friday 08:0017:00 About the Role Do you enjoy helping people and speak Spanish fluently We are hiring a customer care associate for a retail support team in Lisbon. You will be the first point of contact for Spanish-speaking customers making sure they feel...

Spanish-Speaking Retail & Customer Care Specialist On-Site (Lisbon Office) Are you fluent in Spanish and enthusiastic about retail trends e-commerce and providing high-touch customer experiences We are seeking energetic client-focused professionals to join our retail operations team as a Retail & Cu...

English-Speaking Customer Support Representative Location:Lisbon Portugal Are you passionate about technology and looking for an international opportunity in Portugal We are currently looking for English-speaking Customer Support Representatives to join the team of one of our leading BPO clients. Re...

Location: Portugal Work Model: Hybrid after initial on-site training About the Role We are looking for a Bilingual French & English Customer Support Representative to join an international team in Portugal. You will support customers of a leading global brand in French and English. The role starts w...