On-Site Support Jobs in Portugal

About the Role You will join a team helping users successfully manage their advertising experience on a leading global platform. You will provide reactive support across email chat and phone focusing on troubleshooting issue resolution and an excellent customer experience. Key Responsibilities Inves...

About the Role Be the voice of a global entertainment brand for Basque-speaking members. You will help people enjoy their experience by resolving their questions quickly warmly and accurately in their own language. What Youll Do Support members in Basque and English via chat email and phone Resolve...

About the Role Be the voice of a global entertainment brand for Spanish/Basque-speaking members. You will help people enjoy their experience by resolving their questions quickly warmly and accurately in their own language. What Youll Do Support members in SpanishBasque and English via chat email and...

About the Role Join a team supporting people who rely on innovative diabetes management technology every day. You will be the first point of contact for users and caregivers offering clear calm and caring support when they need it most. Your work directly affects how confident and supported people f...

About the Role Support Dutch and English-speaking customers and help them resolve their questions quickly and with confidence. What Youll Do Support customers via phone email and chat Resolve account payment and service inquiries Troubleshoot issues with clear accurate solutions Document cases and e...

About the roleWe are looking for an experienced English-speaking Senior Customer Support Advisor to join our Lisbon team. Beyond handling a full caseload of customer contacts by phone and chat you will act as a go-to colleague for the advisors around you. You will review call and chat quality give c...

About the roleWe are seeking an experienced Senior Technical Support Analyst to lead complex troubleshooting in our Lisbon team. You will take on the difficult cases that other advisors cannot close investigating intermittent faults multi-system issues and problems that recur across many customers.Y...

About the roleAs a Remote Technical Support Specialist in Lisbon you will help English-speaking users with software installation account access and everyday troubleshooting. You will use approved remote desktop tools to see the problem on the customers own screen which makes it easier to diagnose an...

About the roleAs a Senior Customer Support Advisor in Porto you will lead by example on the team floor while still handling a full caseload of customer contacts. You will take the escalated cases that require extra judgement make sure the team follows best practice and give practical coaching to adv...

Location: Lisbon PortugalWork Model: On-siteSchedule: Full-time 40 hours per week rotating shiftsLanguage: EnglishFresh Graduates Welcome Start Your International Career in Lisbon Are you looking for an opportunity to begin your professional career in an international environment We are looking for...

Location: Lisbon PortugalWork Model: On-siteLanguage: EnglishSchedule: Full-time 40 hours per week Day shifts between 07:00 and 22:00Industry: Artificial Intelligence / Technology About the Opportunity Are you passionate about technology and interested in working with one of the leading companies in...

Build Your Career in Ads Support! Interested in digital platforms online advertising and customer experience Cross Border Talents is recruiting an Operations Customer Expert for the English market in Lisbon Portugal. Youll help users navigate advertising tools understand platform requirements and re...

French-Speaking Technical Support Representative TechWe are partnering with a leading outsourcing and BPO consultancy to recruit a French-speaking Technical Support Representative for a tech platform in Porto this role you will provide product support to platform users troubleshoot technical issues...

Now Hiring: English-Speaking Ads Support Expert Are you organised solution-focused and comfortable helping people with technical questions Cross Border Talents has an opportunity for an Operations Customer Expert supporting users with online advertising services in Lisbon. The role involves: Handlin...

Ready to move beyond traditional customer service Turn your customer support experience into digital advertising & tech experience. Join an international team supporting a leading social media and digital advertising platform where youll help businesses solve advertising-related issues understand di...

Start: 9/11 or 23/11 In this role you will provide dedicated support to users of a premium subscription service that integrates advanced AI tools and exclusive features across popular social media and messaging platforms including Facebook Instagram WhatsApp and AI-powered applications. This is an e...

Who We AreBYD Group is a leading high-tech multinational company based in Shenzhen China. Operating in four core fields: IT automotive new energy and rail transit BYD employs over 300000 people worldwide.BYD Energy Storage was established in 2008. As a global pathfinder leader and expert in battery...

Were partnering with a global leader in digital advertising solutions to recruit a Spanish-speaking B2B Advertising Support Specialist for their team in this role you will support business advertisers with technical troubleshooting platform guidance and optimization insights ensuring a seamless and...

Position: Spanish Customer Support Representative Location: Lisbon/Porto PortugalWork model: 100% On-siteEmployment type: Full-timeDuties and responsibilities:Provide friendly efficient support as the first point of contact for a global community of usersHandle and resolve customer issues across inb...

We are looking for an experienced Application Support Analyst to join our team and ensure the stability performance and continuous improvement of critical business applications.The successful candidate will be responsible for providing both technical and functional support managing incidents and ser...