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DutchEnglish Customer Support Specialist

CB Talents


Job Location:

Lisbon - Portugal

Monthly Salary: Not provided by the employer
Posted: 28 October 2026 (11 hours ago)
Application Deadline: 25 January 2027
Vacancies: 1 Vacancy

Job Summary

About the Role
Support Dutch and English-speaking customers and help them resolve their questions quickly and with confidence.

What Youll Do

  • Support customers via phone email and chat
  • Resolve account payment and service inquiries
  • Troubleshoot issues with clear accurate solutions
  • Document cases and escalate complex issues
  • Aim for first-contact resolution and high customer satisfaction

What You Bring

  • Fluent/Native Dutchand English written and spoken
  • Customer service experience is a plus
  • Strong communication empathy and problem-solving skills
  • Comfort with CRM systems and digital tools
  • Legal right to work in the country of employment

What We Offer

  • Paid training
  • Work model line
  • Career growth opportunities
  • Supportive team and regular coaching
  • Performance recognition
  • Stable employment contract