Head of Customer Support Jobs in Portugal

Job description Join an English-language customer support team assisting subscribers to a premium digital service used across popular social and messaging platforms. You will help customers understand subscription options manage sign-ups and renewals resolve billing and account questions explore pre...

Job description Build a better customer experience for subscribers to an integrated digital this English-speaking support position you will handle subscription activation plan changes renewals payments and account enquiries. You will also guide users through platform features and AI tools investigat...

Speak Spanish Build Your Career in Customer Support! Cross Border Talents is recruiting a Spanish and English-speaking Customer Support Agent for an exciting B2B support opportunity in Lisbon Portugal. Youll help business clients resolve technical and operational issues answer platform-related quest...

Spanish-Speaking Customer Support Advisor - travel fashion or tech Job Description We are partnering with a leading international customer experience provider to recruit Spanish-speaking Customer Support Advisors in Lisbon this role you will deliver front-line business and consumer support across ma...

About the roleWe are hiring English-speaking Customer Support Advisors in Porto to answer customer questions by phone and chat. You will help people with their accounts billing enquiries and service questions and you will aim to resolve each contact completely the first time. Good customer support i...

About the Role You will join a team helping users successfully manage their advertising experience on a leading global platform. You will provide reactive support across email chat and phone focusing on troubleshooting issue resolution and an excellent customer experience. Key Responsibilities Inves...

About the Role Be the voice of a global entertainment brand for Basque-speaking members. You will help people enjoy their experience by resolving their questions quickly warmly and accurately in their own language. What Youll Do Support members in Basque and English via chat email and phone Resolve...

About the Role Be the voice of a global entertainment brand for Spanish/Basque-speaking members. You will help people enjoy their experience by resolving their questions quickly warmly and accurately in their own language. What Youll Do Support members in SpanishBasque and English via chat email and...

About the Role Join a team supporting people who rely on innovative diabetes management technology every day. You will be the first point of contact for users and caregivers offering clear calm and caring support when they need it most. Your work directly affects how confident and supported people f...

About the Role Support Dutch and English-speaking customers and help them resolve their questions quickly and with confidence. What Youll Do Support customers via phone email and chat Resolve account payment and service inquiries Troubleshoot issues with clear accurate solutions Document cases and e...

About the roleWe are looking for an experienced English-speaking Senior Customer Support Advisor to join our Lisbon team. Beyond handling a full caseload of customer contacts by phone and chat you will act as a go-to colleague for the advisors around you. You will review call and chat quality give c...

About the roleAs a Senior Customer Support Advisor in Porto you will lead by example on the team floor while still handling a full caseload of customer contacts. You will take the escalated cases that require extra judgement make sure the team follows best practice and give practical coaching to adv...

Location: Lisbon PortugalWork Model: On-siteSchedule: Full-time 40 hours per week rotating shiftsLanguage: EnglishFresh Graduates Welcome Start Your International Career in Lisbon Are you looking for an opportunity to begin your professional career in an international environment We are looking for...

Ready to move beyond traditional customer service Turn your customer support experience into digital advertising & tech experience. Join an international team supporting a leading social media and digital advertising platform where youll help businesses solve advertising-related issues understand di...

Start: 9/11 or 23/11 In this role you will provide dedicated support to users of a premium subscription service that integrates advanced AI tools and exclusive features across popular social media and messaging platforms including Facebook Instagram WhatsApp and AI-powered applications. This is an e...

Position: Spanish Customer Support Representative Location: Lisbon/Porto PortugalWork model: 100% On-siteEmployment type: Full-timeDuties and responsibilities:Provide friendly efficient support as the first point of contact for a global community of usersHandle and resolve customer issues across inb...

Location: Lisbon Portugal (On-site)Work Type: Full-Time (40h/week) Day or Night Shifts AvailableBase Compensation: 1237.83 gross/month up to 300/month Performance Bonus About the Role As an Operations Customer Expert you will deliver premium multi-channel support (chat email phone) to users of leadi...

Were looking for English-speaking AI Agents to support users with cutting-edge AI tools troubleshoot platform issues and help manage their accounts. Overview Location: Lisbon Portugal Schedule: Rotating shifts Start dates: November 2026 Your Tasks Assist users with questions about AI tools and platf...

Join a dynamic multicultural team supporting one of the worlds leading entertainment streaming platforms! If you are passionate about technology entertainment and helping people this is your opportunity to build an exciting career with remote flexibility and full relocation support. What You Will Do...

Join a team in Braga as a French-speaking Customer Service Representative. In this on-site role you will be the primary point of contact for customers of a leading consumer credit platform addressing their inquiries and providing tailored financing solutions. Key points Location: Braga Portugal a vi...