Customer Service Expert Jobs in Nairobi

Event & Room Block CoordinationSupport the Director of Lodging and Account Managers with the coordination of room blocks for contracted events.Create modify and cancel room reservations accurately and efficiently.Maintain detailed inventory of room allocations reservations and hotel assignments.Moni...

You will be required to perform aftersales service for the Industrial Boilers business across East African countries while being based in Kenya. Engage in regular visits to industrial customers to strengthen relationships enhance customer satisfaction and build confidence in our service capabilities...

Job Title: Sportswear Sales Associate Number of Positions: FiveLocation: NairobiOur client isnt just selling shoestheyre powering the rhythm of Nairobi. From early-morning runners in Karura Forest to weekend ballers and street-style tastemakers in the CBD their brand moves with the city. Theyre look...

The Sales Development Representative (SDR) Trainee will be the engine of our revenue growth responsible for building a strong high-quality sales pipeline and generating qualified meetings for our Account Executives. This role focuses on identifying engaging and qualifying prospects directly contribu...

Job Title: Store Salesperson - Footwear Number of Positions: FourLocation: NairobiOur client isnt just selling shoestheyre powering the rhythm of Nairobi. From early-morning runners in Karura Forest to weekend ballers and street-style tastemakers in the CBD their brand moves with the city. Theyre lo...

The Stewarding Supervisor oversees the stewarding team to ensure the highest standards of cleanliness hygiene and organization across kitchens and food service areas. This role safeguards food safety compliance supports kitchen operations and maintains equipment and inventory while leading and motiv...

To pro-actively identify and mitigate emerging risks within Personal and Private Banking by embedding effective  controls governance frameworks and compliance practices. The role ensures risks are proactively managed in partnership with internal control specialists non-financial risk experts and seg...

POSITION: Area Sales Manager Location: NairobiOur client is hiring a transformative Area Sales Manager to accelerate sales performance strengthen branch operations and drive sustainable growth across multiple locations.JOB SUMMARYThe Area Sales Manager will be responsible for developing and executin...

Job Title: B2B Sales Executive (Horeca) Location: NairobiNumber of Positions: 4Job SummaryOur client is seeking a driven and results-oriented B2B Sales Executive to expand the sales portfolio across its furniture categories.The role focuses on acquiring managing and growing B2B accounts for beds mat...

KEY RESPONSIBILITIES1. Sales & Performance Management Drive sales of Safaricom products and services including SIM cards M- PESA airtime bundles registrations and value-added services. Drive sales of mobile phones and accessories from Safaricom and other approved brands. Ens...

We are looking for a talented and experienced Hairstylist specializing in braiding and diverse hair styling techniques. The ideal candidate should be creative customer-focused and passionate about delivering high-quality hair services in a professional salon environment.RequirementsProven experience...

We are seeking a professional organized and customer-focused Receptionist to manage our front office operations and create a welcoming environment for clients and visitors. The ideal candidate should have excellent communication skills strong organizational abilities and experience managing social m...

The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement. The person will:Lead consulting initiatives and...

Job PurposeThe Junior Account Manager will be responsible for managing existing accounts and onboarding new clients. The ideal candidate will have a strong understanding of the payments ecosystem and be able to maintain client relationships while driving account growth and retention.Key Responsibili...

Our client is a leading agricultural and technology solutions provider with decades of experience serving farmers and agribusinesses across East Marketing Manager will lead the development and execution of comprehensive marketing strategies to enhance brand visibility drive sales growth and strengt...

ROLES AND RESPONSIBILITIES a. Product Delivery & LogisticsVerify dispatched products and assets against the delivery book and accept custody by signing the dispatch book.Plan and follow time- and cost-effective delivery routes based on customer locations using alternatives where needed.Deliver...

Role Purpose:To support the smooth running of knitting machines by ensuring machines are properly set supplied with yarns kept clean and minor issues are promptly reported.Key Responsibilities:Feed yarn into the machines as required.Ensure quality of socks i.e. regularly measuring stretch and sizes...

To market and sell products and services to all customers professionally. The role needs to adhere and function within the guidelines for finance controls processes andpolicies that encompass retail operations mandate.Key Responsibilities1. Generate Sales as per Targets for Airtime Acquistions & D...

Location: Kenya (Field-based)Role OverviewDrive sales and project implementation for RO and packaged drinking water plants targeting entrepreneurs NGOs institutions and investors. Manage the full sales cycle from client engagement technical guidance and project planning to execution ensuring high-va...

Job Title: Government & Institutional Sales ExecutiveLocation: Kenya (Field-based)Role OverviewDrive sales and business development within government county and institutional sectors by identifying procurement opportunities managing tenders and ensuring successful project execution. Manage the full...