Senior Consulting Manager

Visa

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profile Job Location:

Nairobi - Kenya

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement. The person will:

  • Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients.
  • Engage in regular strategic & planning discussions cultivate and manage a pipeline of analytic work.
  • Develop analytical frameworks approaches solutions and data-led strategies that address impactful opportunities and challenges.
  • Partner with peers in other functional areas and across global regional teams to execute projects in ways that leverage the breadth and depth of Visas resources.
  • Produce insights analyses and recommendations to improve client performance boost growth drive understanding of client issues and provide strategic mentorship for client priorities.
  • Build new scalable solutions toolkits standard methodology documents and consulting approaches that can be applied across VCA practices.
  • Lead team to provide knowledge sharing coaching and training as well as across functional teams and or regions in the role as an analytics subject matter expert.
  • Oversee multiple workstreams project delivery meeting objectives and timelines.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.


Qualifications :

8 or more years of relevant work experience with a Bachelors Degree or at least 5 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD).
Passionate self-motivated results oriented individual with the ability to handle numerous projects concurrently.
Knowledge and understanding of banking operations including products & services business systems and processes and marketing initiatives.
Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics acting as a trusted advisor.
Strong analytical skills with demonstrated intellectual and analytical rigor.
Executive presence including excellent communication and presentations skills written and verbal and ability to communicate at all levels within large organizations.
Demonstrated leadership managerial and collaboration capabilities particularly with those who are not direct reports as may be found in a matrixed organization.
Experience using financial indicators to measure business performance with a significant focus on impacting return on investment.
Ideal candidate will have banking and strategy consulting experience.
Ability to work in a multi-cultural environment.


Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.


Remote Work :

No


Employment Type :

Full-time

The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement. The person will:Lead consulting initiatives and...
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Key Skills

  • Compliance Management
  • Customer Retention
  • Quality Assurance
  • Customer Service
  • Extensive Knowledge
  • Account Management
  • Front Office
  • Telephone Calls
  • Needs Analysis
  • Cold calls
  • Business Relationships
  • Customer Complaints
  • Sales Goals
  • Sales Process
  • New Clients

About Company

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Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more

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