Customer Support Jobs in Amman
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Customer Support Jobs in Amman
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Resolve customer inquiries via live chat in a timely and professional manner. Troubleshoot issues and provide solutions by working across teams to find the best solutions for our customers. Educate customers on Deriv products and services, communicate complex concepts to a diverse More...
Assist members on the Gym Floor by being responsive to their needs in regards to instruction, information and assistance, being alert and cheerful at all times To be acknowledgeable in all aspects of the club operations and be able to provide information i.e. gold’s gym club More...
Support Escalation Engineer
Microsoft Corporation -
Amman
-
Jordan
Respond to incoming cases of client services department as backup during peak times. Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development. Conduct extensive troubleshooting of backend databases and identify root cause of data More...
Install and configure Point of Sale system on customer devices Test and deliver Point of Sale System to customer Identify and correct problems uncovered by testing or customer feedback. Contribute to the development of new solutions through design, testing and delivering the best More...
Support Engineering Management
Microsoft Corporation -
Amman
-
Jordan
Be the CSD point of contact in region for CSS leadership. Lead the regional deployment of the CSS CSD Customer Aligned Support Manager and Engineer Capabilities. Work with the Area & OU leads to develop the regional Customer Aligned Support community to be successful. Support More...
Support loyal customers of ZenHR across all platforms Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Responding promptly to customer inquiries within the agreed SLA&rsq More...
Solve large amounts of tickets, comments, and respond to users in a timely manner. Answer customer requests or inquiries concerning services, products, billings, etc. Put the customer first by remaining polite and professional at all times; keep open and interactive co More...
We are looking for an organized, efficient sales support specialist to be responsible for assisting the sales department in gaining and keeping customers. The sales support specialist responsibilities include tracking sales leads, providing customer service, and managing customer acc More...
Solve large amounts of tickets, comments, and respond to users in a timely manner. Answer customer requests or inquiries concerning services, products, billings, etc. Put the customer first by remaining polite and professional at all times; keep open and interactive communication. More...
Support loyal customers of across all platforms Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Responding promptly to customer inquiries within the agreed SLA’s. More...
Support loyal customers of ZenHR across all platforms (ZenHR, Akhtaboot, Testelllo, Cavall, and Career Connect). Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Respondin More...
Technical Support Engineer
Global Modern Telecom Solution -
Amman
-
Jordan
Act as the first point of contact with the customer for open cases. Gather enough information (logs and screenshots) on reported issues and perform detailed case analysis. Reproduce the reported case when applicable to improve the understanding of the exact issue. Rapidly respond t More...
About the job With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experiencece. . Come join CE&S and help us build a More...
We are looking for an organized, efficient sales support specialist to be responsible for assisting the sales department in gaining and keeping customers. The sales support specialist responsibilities include tracking sales leads, providing customer service, and managing customer More...
Support loyal customers of ZenHR across all platforms (ZenHR, Akhtaboot, Testelllo, Cavall, and Career Connect). Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Respondin More...
Support loyal customers of ZenHR across all platforms (ZenHR, Akhtaboot, Testelllo, Cavall, and Career Connect). Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Respondin More...
we’re looking for people who want to make sure we continue to hit those goals! You will be solving system and customer-submitted problems. In this essential role, you’ll also help write and test fixes for our platform and update internal runbooks with new knowledge. You wi More...
Prepare all Sales reports (daily, weekly, monthly) to enable management and Sales department to monitor day-to-day sales operations. Record all trade promotional activities into CRM and prepare monthly report about the trade activities and open accruals. Prepare all data and templ More...
Customer Management and Issue handling Available to handle Emergency and critical issues while on call roster Stay abreast of on new technology/technical areas and share information about solution to define business requirements and participate in risk analysis Scope, define and More...
Writing highly detailed troubleshooting articles that are the core of our Knowledge Base. Each day, you will flex your technical skills and writing ability. Making continuous improvements to existing KB articles. Our Concept Graph prioritizes the most important article upgrades and More...
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